Airport information technology & systems (IT&S) Best-Practice Guidelines for the Airport Industry Airport Consultants Council



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3.6Airport Development Systems



Airport development systems include all IT&S required to support airport planning, engineering, construction, and environmental compliance, spanning project controls systems to geographic information systems. The following is a recommended SBS for Airport Development Systems.




Airport Development Systems



Project Management System



Drawings Management System



Environmental Management System



Pavement Management System



Airspace & NAVAID Obstruction Management System



Computer Aided Design & Drafting (CADD)



Geographic Information System (GIS)



Three Dimensional Visualization System



Circulation Flow Analysis & Simulation System



Marketing



Marketing – Community Outreach Support



Marketing – Passenger Outreach Support



Marketing – Tenant Outreach Support



Marketing – Business Intelligence Support



Marketing – Advertising Decision-making Systems



Certification Laboratory (for applications and hardware under consideration)


3.6.1Project Management System (PMS)


A PMS is a tool for defining and managing the entire lifecycle of a project or multiple projects. It should include a work breakdown structure (WBS), resource plan, governance, scope, budget and other financials, including a project P&L, and track dated milestones against plan and actual.

3.6.2Drawing Management System


Drawing management systems provide check-in, check-out, storage, and retrieval of drawings.

3.6.3Environmental Management System


Airports create many environmental hazards, including noise and pollution (such as de-icing run-off). An EMS system drives a methodology for minimizing the environmental impact of an airport and ensures compliance with appropriate regulatory standards and, where desirable, appropriate ISO certification.

3.6.4Pavement Management System


A pavement management system is a set of tools or methods that can evaluate and maintain pavements (such as roads, aprons, taxiways, and runways) in a serviceable condition. A PMS consists of two basic components. One is a comprehensive database that contains current and historical information on pavement condition, pavement structure, and traffic. The second component is a set of tools that allows an airport to determine existing and future pavement conditions, predict financial needs, and identify and prioritize pavement preservation projects.

3.6.5Airspace & NAVAID Obstruction Management System


This system allows an airport to maintain and promulgate (including via NOTAM and obstacle charts) its obstacle database and to run evaluations against proposed incursions into safety zones.

3.6.6Computer Aided Design & Drafting (CADD)


CADD is a design and drafting software tool for planners, architects, engineers, and designers.

3.6.7Geographic Information System (GIS)


GIS data records and represents existing and potential real world objects (roads, land use, elevation) with digital data. Physical objects can be split into two types: discrete objects (i.e. a hanger) and continuous fields (i.e. rain fall or elevation). There are two methods used to record data in a GIS for both cases—Raster and vector. Raster uses discrete data points, and vector uses geometry.

3.6.8Three Dimensional Visualization System


This system represents plans in three dimensions. Such a system is used for constructing 3D computer models of the interior space of an airport, including concourses, baggage, and employee inspection areas. Some airports may develop a library of 3D computer models describing the facility.

3.6.9Circulation Flow Analysis & Simulation System


These analysis and system tools develop a model that consists of a series of worksheets that estimate the number of people (or aircraft or buses or other vehicles) who would pass through each user-defined element or zone, the number who pause in the zones and for how long, and take into account different arrival rates. Airports use these to evaluate different configurations of check-in positions.

3.6.10Marketing

3.6.10.1Marketing – Community Outreach Support


These systems manage airport-related issues of importance to the community, including educational programs. They can be developed in partnership with local school districts.

3.6.10.2Marketing – Passenger Outreach Support


This system manages airport-related issues of importance to passengers, including familiarization programs, airport tours, and fear-of-flying programs.

A customer-loyalty scheme may also be considered an outreach program. It may provide frequent flyer privileges such as free WiFi and preferential parking.



3.6.10.3Marketing – Tenant Outreach Support


This system manages airport-related issues of importance to tenants. There are several schemes available for this, including those sanctioned by IATA that define a methodology for running airport operator committees. These have a stated term of reference and meet on a regular basis.

3.6.10.4Marketing – Business Intelligence Support


Business intelligence can help an airport optimize its use of resources and provide insights into the way its tenants and passengers use its facilities. Such information, when fed back into the airport planning process, can help update the master plan. A wide variety of sources, including point of sale retail devices and common-use self-service kiosks can provide business intelligence.

An airport may develop its own data repository or use third-party systems.



3.6.10.5Marketing—Advertising Decision-Making Systems


There are two approaches to this topic: one is consumer-based decision-making; and the other is enterprise based, leveraging data from the AODB in order to position targeted messages to specific customers. Discrete systems exist to support both approaches.

3.6.10.6Disaster Marketing Management


These are systems and controls for handling emergencies at an airport.

3.6.11Certification Laboratory for Applications and Hardware Under Consideration


Airports may need to plan for the use of a certification or staging facility or laboratory, sometimes called a pre-production center. Vendors or consultants help design these, and they simulate the operational airport environment. They make sure a new or changed system will not disrupt operations.



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