Australian Customs and Border Protection Service Agency resources and planned performance


Section 2: Outcomes and Planned Performance



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Section 2: Outcomes and Planned Performance

2.1 Outcomes and Performance Information


Government outcomes are the intended results, impacts or consequences of actions by the government on the Australian community. Commonwealth programmes are the primary vehicle by which government agencies achieve the intended results of their outcome statements. Agencies are required to identify the programmes that contribute to government outcomes over the budget and forward years.

The Service’s outcome is described below together with its related programmes, specifying the performance indicators and targets used to assess and monitor the performance of the ACBPS in achieving government outcomes.



Outcome 1: The protection of the safety, security and commercial interests of Australians through border protection designed to support legitimate trade and travel and ensure collection of border revenue and trade statistics

Outcome 1 Strategy


The Service’s key strategies towards achieving Outcome 1 are:

Programme 1.1 Border Enforcement

  • manage border risks through intelligence-led interventions that enable targeted inspection and examination of people and goods at the border, whilst streamlining border processes for legitimate trade and travel

  • support collaborative cross-agency civil maritime security activities including intelligence analysis, coordinated surveillance and on-water response, and working ahead of the border with international partners to provide controls for maritime security threats

  • continue to develop highly sophisticated and effective intelligence and targeting capabilities

  • partner with law enforcement agencies to address risks and vulnerabilities at the border through joint operations and sharing of intelligence.

Programme 1.2 Border Management

  • develop and coordinate border management policies, in conjunction with partner agencies, to deliver Australia’s customs, trade and industry policy

  • facilitate legitimate trade and travel by co-designing the ACBPS’s services in a way that streamlines the trade and travel experience, identifying and enhancing new business systems to maximise service delivery

  • support an open economy by ensuring compliance with the rules of trade so that competition occurs on a level playing field and the benefits of competition flow through to the Australian economy.

Programme 1.3 Border-Revenue Collection

  • maintain border-related revenue collection capabilities

  • improve the Service’s understanding of economic risk

  • assess, report, collect and pay border-related revenue, including the application of refunds, concessions and exceptions

  • undertake an effective risk-based compliance programme, utilising pre- and
    post-clearance monitoring and intervention activities to promote observance of Australian border laws as they relate to revenue reporting and payment obligations

  • effectively administer the Tourist Refund Scheme.

Cross-Programme strategies:

  • foster collaboration with domestic and international partners to enable the Service to operate across the entire border continuum

  • be proactive and responsive to the challenges of the border environment through the Reform Programme, transitioning to a new business model, modernising business processes and systems, augmenting workforce capability and strengthening the Service’s integrity culture and layered anti-corruption measures

  • operate efficiently and effectively to achieve a sustainable four-year budget across a number of diverse operational requirements by continuing to develop priority settings to align with resource allocation

  • maintain investment in key capital infrastructure that supports the Service’s intelligence-led approaches as well as capability to support the Service’s operations across a diverse range of activities protecting Australia’s border.



Outcome 1 Expense Statement


Table 2.1 provides an overview of the total expenses for outcome 1, by programme.

Table 2.1: Budgeted Expenses for Outcome 1

  1. Departmental Appropriation combines ‘Ordinary annual services (Appropriation Bill No. 1)’ and ‘Revenue from independent sources (s31)’.

  2. Expenses not requiring appropriation in the budget year is made up of Depreciation Expense, Amortisation Expense, Makegood Expense and Audit Fees.

  3. The finalisation of workforce planning which commenced in 2013-14 will see a slight drop of approximately 80 ASL over 2014-15 which reflects 2013-14 Machinery of Government changes resulting in the transfer of the Anti-Dumping Commission to the Department of Industry as well as aligning officers’ skills to deliver the future Australian Border Force.

Note: Departmental appropriation splits and totals are indicative estimates and may change in the course of the budget year as government priorities change.



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