2.1 5S or TQM
2.2 Service procedures
2.3 Relevant technical information
2.4 Safe handling of Equipment and tools
2.5 Vehicle safety requirements
2.6 Workshop policies
2.7 Personal safety procedures
2.8 Fire Extinguishers and prevention
2.9 Storage/Disposal of Hazardous/flammable materials
2.10 Positive Work Values (Perseverance, Honesty, Patience,
Attention to Details)
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