Appendix A5.2. America’s Next Top Model: Planned design errors
|
Item
|
Change from:
|
Change to:
|
1
|
Title
|
“American’s”
|
“America’s”
|
2
|
Title
|
“Applicattion”
|
“Application”
|
3
|
Full Name
|
1 Textbox
|
2 Textboxes & Labels: “First Name”, “Last Name”
|
4
|
Town/City
|
Textbox
|
Dropdown menu
|
5
|
State
|
Textbox
|
Dropdown menu
|
6
|
Contact No.
|
1 Textbox
|
2 Textboxes (1 smaller one for the area code)
|
7
|
Status
|
“Mr”, “Mrs”
|
“Married”, “Single” or “In a relationship”
|
8
|
Status
|
Label on the left & radio button on the right
|
Radio button on left, label on the right
|
9
|
Status
|
Only 2 choices
|
Add one more item to choose “Married”/ “Single”/ “In a relationship”
|
10
|
Gender
|
Gender Item
|
None
|
11
|
Age
|
Long dropdown menu
|
Shorter menu for 2 digit number
|
12
|
Date of birth
|
Textboxes in item set
|
Dropdown menus in item set
|
13
|
Height
|
Textbox
|
Dropdown menu
|
14
|
Weight
|
Textbox
|
Dropdown menu
|
15
|
Why Enter
|
Dropdown menu
|
Text Area
|
16
|
Occupation
|
Textbox
|
Dropdown
|
17
|
Experience
|
Dropdown menu
|
Text Area
|
18
|
Experience
|
“Experience”
|
“Modeling experience”
|
19
|
Heard from
|
Radio buttons in item set
|
Check boxes in item set
|
20
|
Other reasons
|
Label: “other reasons”
|
- “other sources” OR
- “other”
|
21
|
Other reasons
|
Dropdown menu
|
Textbox
|
22
|
Submit?
|
Submit question
|
Submit button
|
Appendix B. Post-task Questionnaire
Exploring the effects of different degrees of beautification on the design process
Post-task Questionnaire
Please answer the questions below by ticking the appropriate box or writing in your answer. Do not write your name anywhere on this form as your recorded information should remain anonymous. Take as much time as you need to answer those questions.
Part 1
1a. What is your age (years)? _________________ 1b. Gender: Female Male
2. What is your highest / current education level (please circle appropriately)?
Other technical or professional training (please specify): _____________________
Tertiary (please specify the following if you have graduated):
Graduated at: _________________________ In year: ____________
Major/specialization:_______________________________________
3. What is your occupation?
a. Student: University of Auckland
Other Institution (please specify):__________________________
Study Programme: _________________________________________
What is your major/specialization? ____________________________
How many years have you been studying at university/other institutions for? _______________
(Please continue to page 2)
Please indicate what paper(s) you have taken and/or are taking currently (please tick appropriately). Or write paper name(s) at the space provided below the table.
-
Tick
|
Paper(s) (or Equivalent)
|
|
SOFTENG 450 – Software Development Methodologies
|
|
COMPSCI 101 - Principles of Programming
|
|
COMPSCI 105 - Principles of Computer Science
|
|
COMPSCI 230 - Software Design and Construction
|
|
COMPSCI 280 - Applications Programming
|
|
COMPSCI 345 - Human Computer Interaction
|
OTHER papers: __________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
3. What is your occupation? (continued)
b. Other (please specify): ____________________________________________
4. Have you had any previous design experience? If yes, please describe briefly.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Please notify the experimenter that you have finished filling in this page.
(Please continue to page 3)
5. Please rank, in order, which design you enjoyed working on the most to the design you enjoyed working on the least. i.e. put “1” as the most-liked design, “2” as the second most-liked design…and so on, to “5” as the least-liked design. Please also state the reason if you can. The Experimenter will now show you the 5 designs that you have worked on.
Forms
|
Rank
|
Reasons
|
1st Form
|
|
|
2nd Form
|
|
|
3rd Form
|
|
|
4th Form
|
|
|
5th Form
|
|
|
6. In this experiment, did you prefer working on the Tablet PC or on paper? Why?
___________________________________________________________________________
___________________________________________________________________________
7. If you were designing something in real life, would you prefer to use paper / a computer?
___________________________________________________________________________
___________________________________________________________________________
8. Any comments on the experiment?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
That’s all for now! Thank you very much for participating! Please give this to the researcher when you have finished.
APPROVED BY THE UNIVERSITY OF AUCKLAND HUMAN PARTICIPANTS ETHICS COMMITTEE on 13/04/2006 for a period of 3 years from 13/04/2006.
Reference 2006 / 045.
Appendix C. Results of post-task questionnaire
Descriptive statistics of participant’s characteristics (N=30)
Measure
|
Items
|
Frequency
|
Percent
|
Gender:
|
Male (Mean age = 22.81)
|
16
|
53.3
|
|
(SD = 5.87)
|
|
|
|
Female (Mean age = 21.14)
|
15
|
46.7
|
|
(SD = 4.36)
|
|
|
Age (years):
|
19
|
3
|
10.0
|
|
20
|
4
|
13.3
|
|
21
|
11
|
36.7
|
|
22
|
6
|
20.0
|
|
23
|
4
|
13.3
|
|
25
|
1
|
3.3
|
|
44
|
1
|
3.3
|
|
Mean
|
22.03
|
|
|
|
Std deviation
|
4.36
|
|
|
Occupation:
|
Employed in SE/CS fields
|
5
|
16.7
|
|
Student
|
25
|
83.3
|
Education (current and completed)
|
Graduate/Postgraduate
|
8
|
26.7
|
|
Undergraduate
|
22
|
73.3
|
Years of study at tertiary
|
1.0
|
3
|
10.0
|
|
1.5
|
4
|
13.3
|
|
2.5
|
1
|
3.3
|
|
3.0
|
3
|
10.0
|
|
3.5
|
6
|
20.0
|
|
4.0
|
8
|
26.7
|
|
4.5
|
5
|
16.7
|
|
Mean
|
3.20
|
|
|
|
Std deviation
|
1.19
|
|
|
Tertiary Institution of study
|
Auckland University
|
30
|
100
|
|
Other institutions
|
0
|
0
|
Study Major/Specialization:
|
Computer science (CS)/software engineering (SE) majors
|
20
|
66.7
|
|
Non-CS/SE related majors
|
10
|
33.3
|
Design Experience:
|
CS/SE design experience
|
15
|
50.0
|
|
None to non-CS/SE design experience
|
15
|
50.0
|
Preference of design medium:
|
|
|
|
In the experiment
|
No preference
|
2
|
6.6
|
|
Pen and paper
|
13
|
43.3
|
|
Tablet PC
|
15
|
50.0
|
In the real world
|
No preference
|
1
|
3.3
|
|
Paper and paper
|
3
|
10
|
|
Tablet PC (Inkit)
|
3
|
10
|
|
Computer (Other tools)
|
8
|
26.7
|
Pen and paper, then Tablet PC
|
1
|
3.3
|
|
Pen and paper, then Computer
|
14
|
46.7
|
Corrected vision
|
Yes
|
30
|
100
|
|
No
|
0
|
0
|
Appendix D. Participant information sheets and consent forms
|
Department of Psychology
The University of Auckland
Tamaki Campus
Private Bag 92019
Auckland
Tel: 09 373 7599 ext 86870
|
PARTICIPANT INFORMATION SHEET: STUDENT
Title: Investigation of the form design process.
To participants:
My name is Louise Yeung and I am doing my thesis in partial fulfilment of the requirements for the Master of Science in the Department of Psychology at The University of Auckland. Together with my supervisors, Drs Brenda Lobb, Beryl Plimmer and Douglas Elliffe, I am investigating how people design the forms we have to fill in so often during our lives, for example, to order a book, apply for a driver’s licence or register a dog.
You are invited to participate in our research and we would appreciate any assistance you can offer us, although you are under no obligation to do so: your participation is voluntary and neither your grades nor academic relationships with the Departments of Psychology or Computer Science or members of staff will be affected whether or not you participate.
Participation involves one visit to our laboratory at The University of Auckland, for approximately one hour, and requires that your eyesight is normal or corrected-to-normal by spectacles or contact lenses. If you agree to participate, I will ask you to be seated at a desk and using a tablet (a specialized pen-driven computer), present you with five different form designs, one after the other. I will ask you to check each design using the scenario provided (e.g. register a dog, order a book, apply for credit) and make any changes you think necessary to improve the form. The changes you make and the time you spend working on each form’s design will be recorded automatically by the tablet. At the conclusion, you will be asked to note your age, education level and design experience on the tablet.
All the information you provide remains anonymous. I will give your information a code number; your name will not be recorded and no-one will be able to identify you from any of the recorded data. Your consent form will be held in a secure file for 6 years, at the end of this time it will be shredded. Your name will not be used in any reports arising from this study. Each participant will have a separate set of data, you will not see other participants’ data and they will not see yours. The computer is password protected to protect this data. The anonymous information collected during this study may be used in future analyses and publications and will be kept indefinitely. When it is no longer required all copies of the data will be destroyed. At the conclusion of the study, a summary of the findings will be available from the researchers upon request.
If you don’t want to participate, you don’t have to give any reason for your decision. If you do participate, you may withdraw at any time during the session. You can also ask for the information you have provided to be withdrawn at any time until 1/8/2006, without explanation and with penalty, by contacting me (details overleaf). If you choose not to participate, or to withdraw yourself or your information, your grades or academic relationships with the Departments of Psychology or Computer Science or members of staff will not be affected.
If you agree to participate in this study, please first complete the consent form attached to this information sheet. Your consent form will be kept separately from your data so that no-one will be able to identify you from the information you provide.
Thank you very much for your time and help in making this study possible. If you have any questions at any time you can phone me [cell phone no. to be inserted here], my supervisor Dr Brenda Lobb (09-373-7599 ext. 86870) or the Head of Department, Associate Professor Fred Seymour (3737599 ext 88414), or you can write to us at:
Department of Psychology, Tamaki Campus
The University of Auckland
Private Bag 92019
Auckland.
For any queries regarding ethical concerns, please contact The Chair, The University of Auckland Human Participants Ethics Committee, The University of Auckland, Research Office - Office of the Vice Chancellor, Private Bag 92019, Auckland. Tel. 3737599 ext 87830.
APPROVED BY THE UNIVERSITY OF AUCKLAND HUMAN PARTICIPANTS ETHICS COMMITTEE on for a period of 3 years from 2006. Reference 2006/045.
|
Department of Psychology
The University of Auckland
Tamaki Campus
Private Bag 92019
Auckland
Tel: 09 373 7599 ext 86870
|
CONSENT FORM: STUDENT
THIS CONSENT FORM WILL BE HELD FOR A PERIOD OF AT LEAST SIX YEARS
Title: Investigation of the form design process
Researchers: Louise Yeung, Dr Brenda Lobb, Dr Beryl Plimmer, Dr Douglas Elliffe
I have been given and understood an explanation of this research project. I have had an opportunity to ask questions and have them answered. I understand that at the conclusion of the study, a summary of the findings will be available from the researchers upon request.
I understand that the anonymous data collected from the study will be held indefinitely and may be used in future analyses.
I understand that I may withdraw myself or any information traceable to me at any time up to 1stAugust, 2006 without giving a reason, without any penalty.
I understand that my grades and relationships within the Departments of Psychology and/or Computer Science will be unaffected whether or not I participate in this study or withdraw my participation during it.
I agree to take part in this research by completing the laboratory session.
I confirm that my eyesight is normal or corrected-to-normal.
Signed:
Name:
(please print clearly)
Date:
APPROVED BY THE UNIVERSITY OF AUCKLAND HUMAN PARTICIPANTS ETHICS COMMITTEE on 13/04/06 for a period of 3 years from 2006. Reference 2006/045.
|
Department of Psychology
The University of Auckland
Tamaki Campus
Private Bag 92019
Auckland
Tel: 09 373 7599 ext 86870
|
PARTICIPANT INFORMATION SHEET
Title: Investigation of the form design process
To participants:
My name is Louise Yeung and I am doing my thesis in partial fulfilment of the requirements for the Master of Science in the Department of Psychology at The University of Auckland. Together with my supervisors, Drs Brenda Lobb, Beryl Plimmer and Douglas Elliffe, I am investigating how people design the forms we have to fill in so often during our lives, for example, to order a book, apply for a driver’s licence or register a dog.
You are invited to participate in our research and we would appreciate any assistance you can offer us, although you are under no obligation to do so.
Participation involves one visit to our laboratory at The University of Auckland, for approximately one hour, and requires that your eyesight is normal or corrected-to-normal by spectacles or contact lenses. If you agree to participate, I will ask you to be seated at a desk and using a tablet (a specialized pen-driven computer), present you with five different forms, one after the other. I will ask you to check each design using the scenario provided (e.g. register a dog, order a book, apply for credit) and make any changes you think necessary to improve the form. The changes you make and the time you spend working on each form’s design will be recorded automatically by the tablet. At the conclusion, you will be asked to note your age, education level and design experience on the tablet.
All the information you provide remains anonymous. I will give your information a code number; your name will not be recorded and no-one will be able to identify you from any of the recorded data. Your consent form will be held in a secure file for 6 years, at the end of this time it will be shredded. Your name will not be used in any reports arising from this study. Each participant will have a separate set of data, you will not see other participants’ data and they will not see yours. The computer is password protected to protect this data. The anonymous information collected during this study may be used in future analyses and publications and will be kept indefinitely. When it is no longer required all copies of the data will be destroyed. At the conclusion of the study, a summary of the findings will be available from the researchers upon request.
If you don’t want to participate, you don’t have to give any reason for your decision. If you do participate, you may withdraw at any time during the session and you can also ask for the information you have provided to be withdrawn at any time until 1/8/2006, without explanation and without penalty, by contacting me (details overleaf).
If you agree to participate in this study, please first complete the consent form attached to this information sheet. Your consent form will be kept separately from your data so that no-one will be able to identify you from the information you provide.
Thank you very much for your time and help in making this study possible. If you have any questions at any time you can phone me (021- [cell phone number to be inserted here ], my supervisor, Dr Brenda Lobb (09-373-7599 ext. 86870) or the Head of Department, Associate Professor Fred Seymour (3737599 ext 88414), or you can write to us at:
Department of Psychology, Tamaki Campus
The University of Auckland
Private Bag 92019
Auckland.
For any queries regarding ethical concerns, please contact The Chair, The University of Auckland Human Participants Ethics Committee, The University of Auckland, Research Office - Office of the Vice Chancellor, Private Bag 92019, Auckland. Tel. 3737599 ext 87830.
APPROVED BY THE UNIVERSITY OF AUCKLAND HUMAN PARTICIPANTS ETHICS COMMITTEE on for a period of 3 years from 2006. Reference 2006/045.
|
Department of Psychology
The University of Auckland
Tamaki Campus
Private Bag 92019
Auckland
Tel: 09 373 7599 ext 86870
|
CONSENT FORM
THIS CONSENT FORM WILL BE HELD FOR A PERIOD OF AT LEAST SIX YEARS
Title: Investigation of the form design process
Researchers: Louise Yeung, Dr Brenda Lobb, Dr Beryl Plimmer, Dr Douglas Elliffe
I have been given and understood an explanation of this research project. I have had an opportunity to ask questions and have them answered. I understand that at the conclusion of the study, a summary of the findings will be available from the researchers upon request.
I understand that the anonymous data collected from the study will be held indefinitely and may be used in future analyses.
I understand that I may withdraw myself or any information traceable to me at any time up to 1stAugust, 2006 without giving a reason, without any penalty.
I agree to take part in this research by completing the laboratory session.
I confirm that my eyesight is normal or corrected-to-normal.
Signed:
Name:
(please print clearly)
Date:
APPROVED BY THE UNIVERSITY OF AUCKLAND HUMAN PARTICIPANTS ETHICS COMMITTEE on 13/04/06 for a period of 3 years from 2006. Reference 2006/045.
Appendix E. Functional Aspects of Inkit
Table 1.
Steps taken to demonstrate each type of change to the participant.
-
Change
|
Demonstration
|
Add
|
In “Drawing Mode” – a text box, a dropdown menu, a radio button, and a label (“Name”) were drawn using pen-input on the Tablet PC screen.
|
Delete
|
In “Eraser Mode” – a text box, a dropdown menu, a radio button, and a label (“Name”) were deleted by ‘brushing’ through the unwanted object.
|
Resize
|
In “Selection Mode” – an element was selected by ‘drawing’ (pointing the cursor) around the element desired on the screen in a continuous motion, then let go. The rectangle box around the element indicated that it was selected. The element was then resized by dragging a (any) corner.
|
Relocate
|
While still in “Selection Mode” – a text box was selected. It was dragged (by pointing to the object on the screen and moving the pen along the screen to the desired location) and dropped (by taking the pen off the screen) to the desired place (right hand corner)
|
Change
by annotation
|
In “Drawing Mode” – an arrow was drawn to indicate where an element should be placed instead of the existing location. Another arrow was drawn into the space between two elements, to indicate the addition of an element to the specified space (arrow head).
|
Table 2.
Description of the functionality of different modes, and the visual feedback of the icon selected and highlighted (in orange).
-
Modes
|
Icon highlighted (visual feedback)
|
Functionality
|
Inking/
drawing
|
Ink icon
|
Enables the user to use the pen to ‘draw’ or ‘ink’ onto the opened page (screen) as if they are drawing on paper.
|
Eraser
|
Eraser icon
|
Enables the user to erase anything that they have sketched on the page
|
Selection
|
Selection icon
|
Enables user to select elements they have drawn on the page. When an element is selected, the user can then resize or relocate the element.
|
Appendix F. Instruction sheets containing the requirements and scenario associated with each design
Appendix F1. Instructions including the requirements and the scenario for the low formality (on paper) design.
Instructions:
Use the requirements stated in Part A and scenarios provided in
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