Beautification



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Note: T – Q = Total changes – Quality changes made; Q – E = Quality changes – Expected changes made

* scored 0.5 out of 1 the particular quality change due to some incorrectness according to the criteria for quality changes



** scored 0.5 out of 1 for the particular expected change due to some incorrectness according to the criteria for expected changes
Appendix O3. “Extra changes” made in the Medium-Low Formality Design: University of Strawberries Graduation Form


Types of changes

T – Q

(no. of changes)

Q-E

(no. of changes)

Change of text in label







“Mailing address: House/Street”  text changed to “Mailing address: No./Street”

1

1

“Student ID”  text changed to “University of Strawberry Student ID”

1




“Contact No”  text changed to “Contact No. (NZ)”

1

1

At “Continue to next page” item set: “Home” and “Next page”  text changed to “Yes, next page” and “No”

4

4*, **

At “Last day of your course” item set: “dd”, “mm”, and “yyyy”  text changed to “Day”, “Month”, and “Year”

1

1*

At “Last day of your course” item set: “dd”, “mm”, and “yyyy”  text changed to “dd”, “month”, and “yyyy”

1

1

“Degree Name”  text changed to “Program/Degree Name”

1

1

“Degree Name”  text changed to “Degree”

1

1

At “Borrow items” item set: “You want to borrow: ”  text changed to “You want to borrow for the graduation ceremony: ”

1

1

“Preferred Name”  text changed to “Preferred name (for the graduation ceremony)

1

1

“Preferred Name”  text changed to “Preferred name (called at the graduation ceremony)”

1

1

“Graduation Year/Semester”  text changed to “Preferred Graduation Year/Semester”

1

1

“Graduation Year/Semester”  text changed to “Preferred Graduation time”

1

1*

“Contact No.”  text changed to “Number you preferred to be contacted”

1




“Degree Name”  text changed to “Program name”

1

1

At the main heading: “….graduation…..”  text changed to “…….Graduation…..”

1

1

Relocation of elements/items/item set







“Gender” item  moved below “Age” and “Appearance”

1




Moving “Graduating in” item set above “Mailing Address” item set (or vice versa i.e. moving “Mailing Address” below Graduating in” item set

14

14

“Degree name” and “Department” items swapped location

2




“Graduation year/semester” item:  moved below “Graduating in” item set

1




“Graduation year/semester” item:  moved below “Ethnicity” item and above “Last day of your course” item set

1




“Contact No.” and “Ethnicity” items moved away so that graduation items next to above and below each other

2

2

“Contact No.” item:  moved below “Mailing Address” item set.

2

2

“Contact No” item:  moved below “Last day of your course” item set.

2




“Last day of your course” item set:  moved below “Department” item and above “Graduation year/semester” items

1




At “Last day of your course” item set: labels below elements  moved to the top of the elements

dd mm yyyy

dd mm yyyy


1




“Mailing Address” item set:  moved up to “Graduating in” item set

2

2

“Hood colour” item  moved to the right of “Hood” item within the “Borrow items”

3

3

“Preferred Name” item:  moved to the right of “Full Name” item

1




“Degree Name” item:  moved to the right of “Student ID” item

1




“Graduation Year/Semester” item:  moved to the right of “Department” item

1




“Ethnicity” item:  moved to the right of “Contact No.” item

1




Change of element(s) type







At “Hood colour” item within the “Things to borrow” item set:



1

1*

At “Ethnicity” item: 

1

1**

At “Speech” item set: combined items  changed to

“I want to give a speech: ”



1

1**

At “Speech” item set:  changed to (radio button)

12

12**

At “Speech” item set:  changed (tick box)

2

2

At “Country” item within the “Mailing Address” item set:

 changed to



1




At “Town/City” item within the “Mailing Address” item set:



2

2

At “Ethnicity” item:  multiple radio buttons

1

1**

At “Country” item within the “Mailing Address” item set:



1




Adding an Element/Item / Item set







Added heading “Degree Name”

1

1

Added “Other, please specify: ” to the right of “Ethnicity” item.

2

2**

Added “If absent” to the left to the “Mailing address” label

15

15

Added group box around “Address” item set

1

1

Added “Hood Colour” item “auto-filled”

1

1

Added “Pronunciation of preferred name ” below “Preferred Name” item

1

1

Added “Account Number” item in addition to the “Postage Payment” item required

2

2

At “Country” item within the “Mailing address” item set:

 split into: NZ



1

1

Added “Suburb ” at “Mailing Address” item set

1

1

Added another “Address” item set in addition to the “Mailing Address” item.

1




Added control properties i.e. “Speech” item set kept ‘hidden’ if the item before (“Graduating in” item) is not chosen

1

1

Deleting an Element/ Item / Item set







At “Speech” item set: deleted

“ No, I don’t want to give a speech” item



1

1*, **

At “Borrow items” item set: deleted “Hood colour” item

1




Deleted “Graduating in” item set (indicated no need but not counted)

1




Indicated no need to have “Borrow items” item

1




Resizing an Element(s)







“Student ID” item:  smaller textbox or

8

8

“Last day of your course” item:  smaller textboxes

1

1

Larger main heading

1

1

At “Full Name” item: longer textbox


1

1*, **

At “Preferred Name” item: shorter (smaller) textbox


1




Other changes made (not counted as functional changes)







Alignment of elements, especially in the first half of the design (not counted as change)

6

6

Note: T – Q = Total changes – Quality changes made; Q – E = Quality changes – Expected changes made

* scored 0.5 out of 1 the particular quality change due to some incorrectness according to the criteria for quality changes

** scored 0.5 out of 1 for the particular expected change due to some incorrectness according to the criteria for expected changes

Appendix O4. “Extra changes” made in the Medium-High Formality Design: Dog Registration Online Form




Types of changes

T – Q

(no. of changes)

Q-E

(no. of changes)

Change of text in label







At “Appearance” item set: “Height” and “Weight”  text changed to “Height (cm)” and “Weight (kg)”

13

13

“I love my dog with all my heart”  text changed to “Love the dog?”

1




At “Second owners address” item set : “Address”  changed to “Second owners address”

4

4

“Address”  text changed to “Address: no./street”

1

1

“Address”  text changed to “Address: Street”

1

1

“Dog’s name”  text changed to “Name of the dog”

1




Relocation of elements/items/item set







At “Appearance” item set: items moved from horizontally aligned  vertically aligned



3

3

At “Appearance” item set: labels below elements  moved to the left of the elements:

“Height Weight Colour ”



1




At “Agree to Love dog” item: changed sides of radio buttons from to

1




“Dog name” item  moved down to dog information area above “Age” and “Appearance”

2

2

“Gender” item  moved below “Age” and “Appearance”

1




“Breed” item  moved below “Age” and above “Appearance”

1

1

“The Shop is” item within “Where did you get your dog” item set  moved next to “Brought from pet shop” item

3




Second owners item sets  moved to the right side to First owner’s item sets

2




“Age” item  moved to the right of “Gender” item

1




“Register with vet” item  moved to the right of “Appearance” item set

1




“Register with Dog lovers’ society”  moved below “Register with vet” item

1




“Purpose of dog” item  moved next to “Dog’s special conditions” item

1




At “I Agree to love dog” item set: “ Yes No ” items  moved to the right of “I agree to love my dog…” label

1




Change of element(s) type







At “Age” item:  changed to a

10




At “Registered with Dog Lovers society” item:

11

11 *, **


At “Registered with Vet” item:  changed to

3

3 *, **

At “Gender” item:  changed to

7




At “Gender” item:  changed to “Male Yes”

1




At “Where did you get dog” item set: all radio buttons changed to tick boxes

5




At “Where did you get your dog” item set: list of items  changed to a single line (dropdown menu)

1




“I agree to love dog” item set:  changed to

“ I agree to love the dog with all my heart ”



1

1

At “Town/city” item within the “Address” item set:

 changed to



1

1

At “Purpose of dog” item: textbox  changed to text area

1




At “Sterilized” item: radio buttons  changed to

1




“Age” item:  changed to “ Date of Birth ”

1




Adding an Element/Item / Item set







Added instruction  “ required fields” at the top below the heading

1

1

Adding “if there’s a 2nd owner” text (or equivilent and/or with a tick box or radio button) above “Second owner” item set

6

6

Added “ If other, please specify: ”  next to the “And the Shop is: ” item

1




Added “ Other, specify: ”  after the options available at “Where did you get the dog?” item

5

5

At “the Shop is ” item within the “Where did you get dog” item set: “Shop is: ”  split into two items:

“Name: Area: ”



1

1

Added group boxes to separate first and second owner

3

3

Added “Appearance: ”
 Separated from “Height”, “Weight” and “Colour” items

1




Added “Other: ” at the “Appearance” item set

1




Added “Owners Details” heading at the top below the main heading of “Dog registration form”

3

3

Added “Suburb: ” item  to “Addresss” item set

1

1

Added “Postcode: ” item  to “Address” item set

1

1

“Age” item split into: “Month: Years ”

1




At “Dog’s special conditions” item: added extra dropdown menus

1




Added “Are you moving out soon? Yes No ” and “If yes, specify ” below “Address” item set

1




Added “If registered with vet, vet name: ” at “Registration with vet” item

1




Added “Proceed to next page: Yes No ” at the end of the page

1

1 *, **

Added “Up-Load a picture of dog” item set

1




Added numbers to each items e.g. 1, 2, 3a, 3b, 4, 5…etc

2

2

Added “ If others, please specify ” next to “Purpose of dog ” item

1

1

Added a heading at each section (in addition to “Dog’s information” and “Owner’s information” headings )

1

1

Deleting an Element/ Item / Item set







Deleted “Appearance” item set

1




Deleted “Second Owner’s Address” item set

1




At “Sterilized” item set: deleted “ ” item

1




At “I agree to love dog” item set: deleted “ ” item

1

1

At “Where did you get the dog” item set: deleted “And the shop is” item

1




Resizing an Element(s)







“Address” item  longer textbox

1

1

Other changes made (not counted as functional changes)







Aligned everything (but not counted)

3

3

Note: T – Q = Total changes – Quality changes made; Q – E = Quality changes – Expected changes made

* scored 0.5 out of 1 the particular quality change due to some incorrectness according to the criteria for quality changes

** scored 0.5 out of 1 for the particular expected change due to some incorrectness according to the criteria for expected changes

Appendix O5. “Extra changes” made in the High Formality Design: 2007 America’s Next Top Model Online Application Form




Types of changes

T – Q

(no. of changes)

Q-E

(no. of changes)

Change of text in label







“Status”  text changed to “Title”

3




At “Submit” item: changed text from “I agree” and “I do not agree”; to a variation of “Yes, submit” and “No”

5

5 **

“Why Enter”  text changed to “Reasons for entry”

1




“Status”  text changed to “Marital Status”

3

3

“Where did you hear this?”  changed to “Where did you hear about this competition?”

1




“Date of Birth”  text changed to “DOB”

1




“Address”  text changed to “Home address”

1




“Address: Street”  text changed to“Address”

1




“Email” text changed to “Email address”

1




Relocation of items/item set







“Address” item set  moved below email & contact number

1




“Email” item  moved above contact number (swapped places)

1




“Date of birth” item  moved above “Gender” & “Age” items

1




Items(set): “Status”, “gender”, “age” and “date of birth”  moved below the “name” item

1




“Weight item”  moved below “Height” item

1




“Why enter” item  moved below “Occupation” and “Modeling experience” items

9

9

“Why enter” item  moved below “Occupation” item (i.e. swapped locations)

1




“Date of birth” item  moved above “Age” item

3




“Status” item  below “Age” item

1




At “Date of birth” item set: items moved from horizontally aligned  vertically aligned


1




Change of element type







At “Age” item: the dropdown menu  changed to textbox

1




At “Gender” item: dropdown menu  changed to radio buttons associated with “male” and female”

5

5 **

At “Status” item: radio buttons  changed to a textbox

1




At “Email” item: the textbox  changed to:





1




At “Submit” item: radio buttons associated to “I agree” and “I do not agree”  changed to buttons

2

2 *, **

At “Why enter” item: textbox  changed to a textbox

6

6 *, **

At “Experience” item: dropdown menu  changed to a textbox

3

3 *, **

Adding an Item / Item set







Added “Others ” item to the right of “Occupation” item

1

1

Added “Others, please specify ” item to the right of “Occupation ” item.

1

1

Added a group box around “Address” item set

1

1

Added a group box around “Name”, “Address”, “Contact number” and “Email” items(sets)

1

1

Added “Mobile phone no.” item below “Contact No.” item

1

1

Added “Title: ” item at “Status” item

1




At “Street” item within the “Address” item set:

“Street  split into two items:






1




Added: “ I agree with the terms and conditions” item set at the end (including a “terms and conditions link”)

1

1

Added: “Conditions link” item at the “Submit” item

1

1

Added “Country ” in “Address” item set

1




Added one more item within the “Address” item:

“Address 2: ”



1




Added text “(must be in America)” at “Address” item set.

1




Added “Personal detail” heading at the top below the main heading “America’s next top model”

1

1

Added instruction “ important details to fill in” at the top right hand corner

1

1

Added  “ ” to the right of

“Modeling experience” item



1




At “Modeling experience” item: added next to the element





1




Added “Years of related experience” item to the right of “Modeling Experience” item

1

1

Added “Other ” to the right of “Status” item

1




Added “Please confirm age ” item at “Age” item

1




At “Modeling Experience” item: added

“Describe ” (text area) next to it





1

1 *

Added “Or other reasons: ” next to “Why enter” item

1




Deleting an element/ Item / Item set







At “Other reason” item within the “Heard from” item set: deleted the radio button / check box on the left associated to the item

2




At “Other reason” item within the “Heard from” item set: deleted the label “Other reason”  left with
“ ” only

1




At “Submit” item set: deleted the item “ I do not agree”

1




Deleted “Age” item

1




Resizing an Element(s) in an item / item set







“Date of birth” item set  smaller textboxes

1

1

“Gender” item  a smaller dropdown menu

1




“Town/City” item within the “Address” item set  smaller textbox

2




“Email” item  longer textbox

1




“Contact No.” item  smaller textbox

2




“Full name” item  longer textbox

2

2*, **

Larger heading  “2007 America’s Next Top Model”

2

2

Other changes made







Aligned everything (counted as a functional change – easier to follow) to the left

2




Note: T – Q = Total changes – Quality changes made; Q – E = Quality changes – Expected changes made.

* scored 0.5 out of 1 the particular quality change due to some incorrectness according to the criteria for quality changes

** scored 0.5 out of 1 for the particular expected change due to some incorrectness according to the criteria for expected changes

Appendix P. “Overall Enjoyment” rankings of the five designs across each level of formality



Table Z1. Percentage and frequency of rankings of designs with different levels of formality

Level of formailty

Ranking from 1 – 5

Frequency

Percent

Low formality (on paper)

1 - Most liked

5

16.7



2 -

3

10.0



3 -

3

10.0



4 -

14

46.7



5 - Least liked

5

16.7

Low formality (on Tablet PC)

1 - Most liked

3

10.0



2 -

1

3.3



3 -

3

10.0



4 -

3

10.0



5 - Least liked

20

66.7

Medium-low formality

1 - Most liked

3

10.0



2 -

4

13.3



3 -

12

40.0



4 -

7

23.3



5 - Least liked

4

13.3

Medium-high formality

1 - Most liked

3

10.0



2 -

13

43.3



3 -

9

30.0



4 -

5

16.7




5 - Least liked

0

0.0

High formality

1 - Most liked

17

56.7



2 -

8

26.7



3 -

3

10.0



4 -

1

3.3



5 - Least liked

1

3.3


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