In this section -
Marriage and other relationships
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Services for young people
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Parents
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Child Support
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Seniors
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Finding relatives
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Your Family and Centrelink
In Australia, family roles might be different from what you are used to. Men and women have the same rights and responsibilities. It is acceptable and common for both men and women to go to work. Men and women also share household responsibilities, like looking after children, cooking and cleaning.
Some family members will adjust to their new life in Australia more quickly than others. For example, children will often learn English faster than their parents.
It is important to adjust to your new life by working together as a family. You may need to seek help and this chapter provides information about some of the services that are available. In Australia, getting help to support your family is normal and acceptable. Go to www.humanservices.gov.au/servicefinder for links to government and community support.
Marriage and other relationships
1800RESPECT provides counselling, information and referral services for people seeking help or information on family and domestic violence and sexual assault. Professional counsellors are available 24 hours a day, seven days a week. They can also help anyone concerned for a friend, relative, a colleague or a client. Phone 1800 737 732 or go to www.1800respect.org.au
The Family Relationship Advice Line provides information on family relationship issues, advice on parenting arrangements after separation and refers callers to local services that help families build better relationships or deal with separation. The Advice Line operates from 8.00 am to 8.00 pm, Monday to Friday, and 10.00 am to 4.00 pm on Saturday, except national public holidays. Phone 1800 050 321 (free call) or go to www.familyrelationships.gov.au/BrochuresandPublications/Pages/family-relationships-advice-line.aspx
Family Relationships Online provides information for family relationships and separation. Families can find out about services to help manage relationship issues and arrangements for children after separation. Go to www.familyrelationships.gov.au
MensLine Australia provides counselling, information and referral services to help men who have problems with their family life or their primary relationships. It also provides support and information for women and family members who are concerned about their partners, husbands or fathers. It operates 24 hours a day, seven days a week. Phone 1300 789 978 or go to www.mensline.org.au
Services for young people
Community agencies deliver programs for people under 25 years. Youth workers are qualified and experienced and they provide young people with information, help and activities in a safe environment, often at a Youth Centre or local council.
For more help:
National Youth Services
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Telephone
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Website
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Kids Helpline – 24 hour counselling for five to 25 year olds.
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1800 551 800
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www.kidshelpline.com.au
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Headspace – early intervention services for 12 to 25 year olds.
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1800 650 890
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https://headspace.org.au
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YouthBeyondBlue – 24 hour help for young people dealing with depression and mental illness
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1300 22 4636
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www.youthbeyondblue.com
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Department of Education and Training
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https://education.gov.au/youth
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Generation Success – resources to help young workers
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www.employment.gov.au/generation-success-youth-employment-initiative
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Youth Employment
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www.employment.gov.au/job-seekers-0
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Links from the Australian Institute of Family Studies
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https://aifs.gov.au/cfca/publications/helplines-and-telephone-counselling-services-children-y
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Reconnect - helps people aged 12 to 18 years who are homeless or at risk of becoming homeless
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www.dss.gov.au/our-responsibilities/housing-support/programmes-services/homelessness/reconnect/reconnect-services
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Office of the Children’s eSafety Commissioner – to report serious cyberbullying targeted at children under 18 years of age.
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www.esafety.gov.au/reportcyberbullying
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States and territories also provide youth services:
State or
Territory
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Youth services
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Website
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ACT
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Youth InterACT
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www.youth.act.gov.au
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NSW
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Youth NSW
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www.youth.nsw.gov.au
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NT
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Office of Youth Affairs
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www.youth.nt.gov.au
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Qld
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Queensland Youth
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www.communityservices.qld.gov.au/youth
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SA
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South Australia Youth Site
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www.officeforyouth.sa.gov.au
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Tas.
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Office of Children and Youth Affairs
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www.linkzone.tas.gov.au
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Vic.
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Youth Central
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www.youthcentral.vic.gov.au
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WA
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Office for Youth
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www.wa.gov.au/information-about/your-community/youth
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Contact your local council for recreational and other programs for young people.
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