Beginning a Life in Australia Welcome to Australia dss1690. 12. 15 Edition date



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Ambulance costs


Medicare does not cover the cost of ambulance transport. Ambulance costs vary depending on which state or territory you live in.
In Queensland and Tasmania, ambulance services are generally provided free for local residents. In all other states and territories, fees may be charged. Fees vary depending on the distance you travel, the nature of your illness and whether you are eligible for a concession.

Ambulances can be expensive even for a short ride if you do not have ambulance insurance. If you live outside Queensland or Tasmania, you may want to purchase insurance. You can do this through membership schemes provided by the ambulance service or a private health insurance fund.

For more information see Chapter 2, Get Help

Medicines


If you need medicine, your doctor may give you a prescription to take to a chemist shop or pharmacy. Many medicines, such as antibiotics, are only available with a prescription. If you have a Health Care Card or Pension Concession Card provided by Centrelink you will be eligible for a concession on certain medicines. You must also bring your Medicare card to the chemist.

It is important to read labels and instructions on medicines carefully and ask your doctor or pharmacist questions if you are unsure. For help or information about medicines, speak to a pharmacist or phone the Medicine Line on 1300 633 424.

Pharmacies can also use telephone interpreters, which is a free service provided by the government.

Medicines and prescriptions

Telephone

Website

NPS MedicineWise Medicine Line – information about medicines and prescribing

1300 633 424 Monday to Friday – 9.00 am to 5.00 pm

www.nps.org.au/contact-us/medicines-line

Medicare Australia – information about claiming for PBS prescriptions




www.medicareaustralia.gov.au/public/services/scripts/index.jsp



State and territory health services


State and territory governments provide hospital, community health and palliative care services.

Community health centres


Community health centres provide health services for people of all ages at low cost. Not all centres provide the same services. The services may include nursing, health education and promotion, physiotherapy, dental care, medical care, counselling and social welfare.

Health services for families with young children


Maternity and child health services are usually free for families with children from birth to school-entry age. They offer health information, immunisation, and advice about child development, parenting and nutrition for young children.

Women’s health services


Women's health services provide help with reproductive health issues, cervical and breast cancer screening, alcohol and drug problems, mental health issues and sexual assault and domestic violence, including female genital mutilation or cutting. See also Chapter 6, Australian Law.

Services for people from diverse backgrounds


Many hospitals and large health centres have health professionals who provide services for local migrant communities. Services include counselling, advice, referral and health information.

Phone your local hospital or community health centre to see if there is a Multicultural Health Worker for your language group.

To find a health service:

State or

Territory

Health agencies

Website

ACT

ACT Health

http://health.act.gov.au/our-services/which-health-service-suits-you-best

NSW

NSW Ministry of Health

www.health.nsw.gov.au/hospitals/pages/default.aspx

NT

Department of Health

www.health.nt.gov.au/Service_Locator/index.aspx

Qld

Queensland Health

www.health.qld.gov.au

SA

SA Health

www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Health+Internet/

Tas.

Department of Health and Human Services

www.dhhs.tas.gov.au

Vic.

Department of Health and Human Services

https://www2.health.vic.gov.au

WA

Department of Health

http://ww2.health.wa.gov.au





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