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Quality certification systems in agrotourism in Italy



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3. Quality certification systems in agrotourism in Italy

agriturist Certificate "Agriturist Qualità"


This certificate is awarded to tourism enterprises, developing agrotourism and offering "holiday accommodation in agrotourism". It is issued by Nexos LTD. Nexos LTD, founded in 2004, is a certification body accredited by ACCREDIA (Italian Accreditation System - the Italian National Accreditation Body appointed by the State to implement accreditation activity) to perform:

• Product certification - EN 45011

• System Certification Quality Management - ISO 9001:2008

• Certification of Protected Designation of Origin (PDO), Protected Geographical Indications (PGI) and Guaranteed Traditional Specialties (TSG), Community trade marks of excellence in the traditional food industry.

It is also an approved inspection body in accordance with the Law of the Veneto region from May 31, 2001 in accordance with the quality system "Qualita Verificata".

Nexos belongs from November 2008, to the shareholder Apave ITALY CPM - Institute for Data Analysis and the multinational APAVE.

Certification with "Agriturist Qualità" began experimentally in Umbria in the province of Viterbo in 2003, and then extended to the whole territory of Italy and became a national quality certification system for rural houses and farms, developing agrotourism. For this certificate can apply only tourism enterprises offering accommodation and catering services in agrotourism sector. Application documents are sent by email.

The specification of the certificate is divided into three sections (communication, management and business relationships with other entities) and contains 72 requirements, including 46 compulsory and 26 optional (at least 40 % of them have to be covered).

The quality brand that certifying the quality of the services in the agrotourism enterprise and the annual renewals confirming that the quality is maintained cost 350 €, with a reduction of 10 % in the case of companies and firms linked together (at least 2 in a fenced area). For larger groups of companies located in the same province are made agreements for further reductions.

The first stage of the application for the certificate is the self-diagnostics of the tourism enterprise to establish whether the company offering agrotourism services has the necessary features to apply for certification. After the fee is paid a visit by the certifying authority Nexos is appointed.

If the agrotourism enterprise succeeds to meet the quality parameters, Nexos communicates Agriturist – the National Association for Agrotourism, Environment and Territory and the company is registered with the trademark "Agriturist Qualità" allowing it to use the mark in all their advertisements. In case of a negative result of the inspection, the company is informed of the changes needed to be made, followed by ​​a second inspection. In case of serious discrepancies after the adjustments, the company applies for a second visit with an additional charge of 300 €.

The quality certificate is valid for one year. If the farm wants to confirm the quality certification for the upcoming years, it is necessary to make request for a new visit.



The certified agrotourism enterprises are listed by Agriturist on the website of the association, and included in Guide for agrotourism in Italian, in a trilingual guide for foreign tourists, in the journal "Agriturist" and in press releases published by the association.

panda.jpg Fattorie del Panda


A Panda’s farm is an agricultural company inside a protected area. It is a perfect accommodation enterprise where you can find a passionate manager who will involve you in nature, history and traditions of the region. The farm, situated in a national or regional park, can serve as an example of the local environments, cultures and traditions. http://www.fattoriedelpanda.net/

Didactic Farms


Didactic farms are farms where schools, families or groups of adult people are received in order to explore the farm life. Didactic farms receive schools and visitors with the perspective of multifunctionality where the relationship between the city and the country land is shown. It is considered a good experience for young people to discover the importance of the farm work.

italian hospitality.jpg Ospitalità Italiana


The Ospitalità Italiana Seal is a certification promoted by the Chambers of Commerce to evaluate the quality of the receptive and recreational facilities in Italy. www.10q.it

eco.jpg Bio-Ecological Agrotourism Enterprises


The Certification “ECO BIO Tourism”, provided by ICEA, awards tourist structures that offer hospitality and activities respecting the natural, cultural and social resources of the country. This is done through the use of biological agricultures, the protection of ecosystems and the conservation of biodiversity. www.eco-turismo.it

logorelacs.gif RELACS


RELACS (Renewable Energy for Tourist Accommodation Buildings) means participation in the European system of accommodation enterprises committed to the improvement of energetic efficiency and the use of renewable resources. The project involves 10 countries and has as its coordinator the Energy and Sustainable Development Agency of Modena. RELACS aims to increase energy savings in hotels too. www.relacs.eu

legambiente.jpg Legambiente Tourism


It issued by Legambiente (League of the environment) - the most widespread environmental organization in Italy and it aims at reducing the environmental impact deriving from tourism, using guidelines and manuals in direction of the importance of environmental sustainability.




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