Centrelink annual report 2003 – 04 Contact officer

Appendix 2: Purchasing activity and contract management

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Appendix 2: Purchasing activity and contract management

TABLE 41: ADVERTISING AND DIRECT MAIL EXPENDITURE

Payee	Amount ($)^(a)	Purpose
HMA Blaze	124 499	Advertising related to drought

HMA Blaze	239 264	Advertising related to the Financial Information
		Service

HMA Blaze	7 099	Advertising for ethnic community

HMA Blaze	13 154	Advertising related to the sugar industry

HMA Blaze	981 671	Advertising for Centrelink

(a) Figures are Goods and Services Tax (GST) exclusive

TABLE 42: PAYMENTS $1500 AND OVER MADE TO ADVERTISING AGENCIES AND AGENCIES WITH ADVERTISING CAMPAIGNS

Payee	Amount ($)^(a)	Purpose
Independent and	49 128	Dissemination of Centrelink information to the
General		ethnic community

Made to Measure	5 100	Advertising for ethnic communities

National Indigenous	223 962	Advertising for the Indigenous community
Radio Service

New Hobsons Press	4 900	Advertising for the Indigenous community

Radio for the print	30 482	Advertising for the print handicapped
handicapped

Royal Blind Society	91 321	Advertising for the visually handicapped

Seek	3 115	Advertising for Australians Working Together
Communications

Special Broadcasting	214 850	Provision of multicultural broadcast services
Service

Vibe Aust Pty Ltd	5 000	Dissemination of Centrelink information to the
		Indigenous community

(a) Figures are GST exclusive

TABLE 43: PAYMENTS $1500 AND OVER MADE TO DIRECT MAIL ORGANISATIONS

Payee	Amount ($)^(a)	Purpose
EMAP Australia	409 624	Bounty services: preparation and mailout of agency
Pty Ltd		material

PMP Communications	1 171 136	Preparation and mail out of agency material

PMP Communications	2 133 421	Preparation and mail out of Age Pension News
(as sub-contractor to		for Seniors
POL Corporation)

Salmat Mailing	10 572 260	Preparation and mail out of agency material
Services

(a) Figures are GST exclusive

TABLE 44: PAYMENTS $1500 AND OVER MADE TO MARKETING RESEARCH ORGANISATIONS

Payee	Amount ($)(a)	Purpose
DBM Consultants Pty Ltd	1 699 624	Market research related to customer satisfaction/ interaction/people from diverse cultural and linguistic backgrounds
Eureka Strategic Research	185 464	Market research related to communicating with people with a disability, medical and work capacity assessments, Securing Your Future magazine, redesign of Age Pension News for Seniors, Community Update magazine, and Medical Liaison project.
Market Access Consulting and Research	129 100	Market research related to customer letters, Parents and Employment Guide and participation
Market Solutions	186 991	Market research related to the staff poll, debt prevention, time boxes, Assistance for Isolated Children and website redesign
Millward Brown Australia	38 781	Market research related to Centrelink positioning
Newton Wayman Chong and Associates	156 012	Market research related to Rural News, team leader role, Centrelink Agent and Access Points and Parents and Employment Guide
Orima Research	139 021	Market research related to Family Tax Benefit/Family Assistance Office products, Customer Account and security management
Worthington De Marzio Pty Ltd	69 800	Market research related to disability and carers’ products and Centrepay

(a) Figures are GST exclusive

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