CONCLUSION
The Glass Subsector is a relatively small subsector and employs approximately 5% of the total Chemical Sector’s workforce. Although the subsector is small, it has linkages with several other economic sectors and it contributes to the growth and development of those sectors.
The Glass Subsector employs mainly people with mid-level skills – i.e. people with matric and some post-school education and the number of professionals and people with university degrees is limited. Skills development initiatives for this subsector are likely to focus mainly on learnerships and other forms of in-service training.
ECONOMIC GROWTH AND FACTORS IMPACTING ON THE SUBSECTOR INTRODUCTION
The Glass Subsector makes up 1% of manufacturing by output, but only contributes 0.5% of total sector sales. The demand for glass is determined to a large extent by the overall level of economic growth, particularly consumer expenditure, manufacturing and construction, which cover the main demand sectors. In addition, the subsector is affected by bulk exports (e.g. exporting of wine in containers, not bottles) and cheap imports (such as windscreens).12
ECONOMIC GROWTH
The global macroeconomic outlook has deteriorated as a result of the credit crunch and this has resulted in a lack of business and consumer confidence in economies of the world. While the slowdown affects all industries, some are affected more than others and within the Glass Subsector, some sub-industries are more exposed.13 Notwithstanding, the Glass Subsector in South Africa is on a growth path.14
Figure 3-1 below reports the average percentage change in gross value added (GVA) over five-year periods from 1970 to 2010 in comparison with the total Petroleum, Chemicals and Glass Sector, as well as the total economy. It also shows the projections up to 2020. It seems that there was much fluctuation in the Glass and Glass Products figures over the years with negative growth in the 1995-2000 period. However, it is estimated that the subsector will show positive growth with an average of 2.1% during the 2010-2015 period and 5.3% during the 2015-2020 period.
Figure 3‑3 Average percentage change in Gross Value Added: 1970-2020
Flat Glass
In 2009 the global market for flat glass was approximately 52 million tonnes (dominated by Europe, China and North America, which combined accounted for around three-quarters of global demand for flat glass). During periods of economic growth and high demand for flat glass, annual growth is around 3%, whereas during economic downturns or recessions, the flat glass sector is hit hard. Demand for flat glass is particularly sensitive to economic cycles, because of its high dependency on the building and automotive industries. Globally flat glass represents 30% of total glass production (which includes the production of both float and rolled glass). Rolled glass demand is expected to grow as new facilities are commissioned for the manufacture of high-transmittance glass for use in solar applications.15 Recycling, induced by environmental policies and other mechanisms, will result in the evolvement of cullet markets in those countries where it does not yet exist.16
In an effort to increase industrial competitiveness and broaden the participation of enterprises in the economy, the dti provides financial support to qualifying companies in various sectors of the economy. The flat glass industry can indirectly be positively influenced by the new project of BASF Construction Chemical SA (Pty) Ltd, which focuses on environmentally friendly systems. The company endeavours to expand into neighbouring countries, potentially developing into a regional market with stable growth.17
With weak household spending, the demand for flat glass in the automotive sector could decline. However, the dti’s automotive investment scheme (AIS) - designed to grow and develop the automotive sector through investment in new and/or replacement models and components - can indirectly be beneficial to the flat glass industry. South Africa has exceptional automotive production facilities, readily available raw materials, and good access to markets in Africa and the southern hemisphere. The intention of the new Automotive Production and Development Programme is to expand the automotive vehicle production to 1.2 million vehicles per annum by 2020.18 This can positively influence growth in the flat glass industry.
Flat glass is also used in the boatbuilding industry, which is one of the new areas of intervention indicated in the Industrial Policy Action Plan (IPAP). In 2011, almost 10 000 boats of all types were manufactured in South Africa. Exports grew by 49% in 2011, increasing from R733 million in 2010 to the current level of R1.1 billion. Imports in the sector fell from R710 million in 2010 to R217 million in 2011, representing a contraction of 69%.19
Another area of growth globally is the energy efficient LED bulb industry, led by Japan, Korea, Taiwan, Europe, the USA and China. With new technology, using inexpensive silicon wafers, this industry promises to bring LEDs into competitive pricing with CFLs and incandescents to become the standard for most lighting needs.20 In 2010 there were 12 companies in South Africa involved in LED lighting manufacturing, which made South Africa one of 55 countries involved in LED lighting manufacturing.21 Lighting provision is part of the building industry, but bulb manufacturing is not a major industry in the country.22
Domestic Glass
A slowdown in housing markets translates into fewer purchases of new household glassware. Domestic glass makers operating at the top end are especially vulnerable, as consumers react to the economic uncertainty and delay expensive/luxury purchases. The ceramics industry faces similar challenges and as such, frits producers face a tough time ahead given their relationship with the ceramics industry.23
Linked to tourism is the creative industry, which is one of the sectors with the potential to make an increasingly positive impact on both urban and rural local economies and grow significant numbers of new jobs. In 2011 the direct contribution of tourism to GDP rose by 5%, well above the 3.1% growth in the economy in 2011-12.24 The Department of Tourism is implementing regional tourism support packages, which range from infrastructure development, skills development programmes, rural tourism programmes and strategic niche tourism market development. Operations in the craft sector are typically small-scale, with hand-processing being the main contributor to the end-product. Production in this sector is classified in terms of material, which includes glass, textile, clay, etc.; product type (homeware, giftware, etc.); technique (beading, weaving); and design style (traditional, contemporary, etc.). The global market for craft is on a steady upward curve and to help the local craft industry ride this curve, the dti’s Customised Sector Programme for Craft (CSP Craft) seeks to address a number of the key challenges facing the sector by support interventions such as the South African Handmade Collection brand (SAHC) initiative.25
Container Glass
Container glass is part of the metal, glass and plastic packaging industry. The Americas account for 35% of the global metal, glass and plastic packaging market value; Europe accounts for a further 28.6%, while Asia-Pacific and the rest of the world account for 28.1% and 8.2% respectively. In 2015, the global metal, glass and plastic packaging market is forecast to have a value of USD368 million (R3 449 million), an increase of 20.8% since 2010. The compound annual growth rate of the market over the period 2010–15 is predicted to be 3.9%.26
The container glass market specifically is expected to improve significantly in coming years, yet at the same time the trend away from container glass in developed economies could slow down production. Recycling legislation in especially developed markets could impact on the production of glass containers.27 A key opportunity for glass bottles in the medium term will revolve around the continued growth in demand for wine worldwide, although an economic recession would have a significant impact upon this market, as well as on beer markets. However, given peoples’ need to eat and drink, it is unlikely to be as sharp a slowdown as for instance in the flat glass industry. Similarly, demand for pharmaceutical-related glass products in the container glass industry should hold up, as demand for healthcare is not cyclical and should remain robust even in a downturn.28
The dti’s financial support to qualifying companies in various sectors of the economy can be to the advantage of the container glass industry. One of the projects that is receiving financial support from the dti is the Brownfields (Expansion) Tiger Bands Limited project, which aims to optimise site layout that incorporates bulk manufacturing and packing technologies, as well as labour utilisation and in-house manufacturing capacity building best practices.29
Another positive is that the board of Nampak - the JSE-listed packaging manufacturer - approved capital expenditure (capex) of about R1 billion for the installation of a third glass furnace for its Nampak Glass division.30
FACTORS THAT IMPACT ON THE SECTOR legislation and regulations
Due to the nature of the activities in the Glass Subsector it is subjected to the standard legislation and regulations in terms of the following: occupational health and safety; environmental conservation and management; customs and excise; and intellectual property rights. There is no legislation relating to the Glass Subsector specifically.
Innovation
The European Union (EU) is seen as a major innovator in the global glass industry and as leading the world in flat glass innovation.31 The high level of United Kingdom (UK) innovation is largely attributed to the large numbers of science and technology graduates in the UK and their relationships with and proximity to established glass manufacturers and processors. This continuous innovation ensures that the UK and the EU remain dominant players.32
South Africa has in the past developed pockets of technological leadership, which are related to the mining, chemicals, agriculture, energy, defence and aerospace industries.33 The Glass Subsector in the country can also be more innovative by building on historical industrial strength and become more competitive, especially in solar heating and other green innovation. 34
Another possible area for innovation relates to the energy sources utilised by the glass industry. Using gas for heating raw materials to produce glass is for instance cleaner than oil and more innovative technology should be applied to increase cleaner glass production. 35 Such innovation can also improve the competitiveness of the local glass industry. Energy is a key driver of production costs and could accounts for over 20% of firms’ production costs. Technological development can increase the efficiency of energy usage in production and can lead to considerable savings.36
Competitive advantage
The ability of large EU firms to control the production and distribution of unique, innovative products that cannot be copied, is one reason why they continue to be profitable.37 Foss and Knudsen (2003) state that “firms that control valuable and rare resources possess a competitive advantage and will be able to implement superior strategies”.38 This appears to be the case amongst innovative large firms and this emphasises the need for comprehensive research and development.
Small, medium and micro enterprises
Small, medium and micro enterprises (SMMEs) “… are well equipped to provide innovative solutions and transform challenges into business opportunities”.39 SMMEs can for instance focus on markets that have a preference for unique, craft and specialised products. The growth of wine, spirits and craft beer markets and the popularity of natural beverages seem to have a positive effect on glass as a primary packaging material. Consumers have shown interest in craft style beverages such as craft spirits and beer, and many of those brewers and distillers have selected glass packaging for their brands.40 Large suppliers concentrate mainly on large-scale and automated manufacturing where there is a greater necessity for economies of scale,41 leaving space for SMMEs to focus on glass products that are produced through more labour intensive processes.
Challenges that SMMEs face include competition from established brands of large players, tightening operating conditions, laws and regulations, trade barriers, volatility of the Rand, high capital outlay, and fixed costs involved in setting up and running production plants.42 In South Africa there is not enough information on SMMEs, especially in the glass industry and this needs to be addressed.43
anti-competitive bahaviour
The Competition Commission in South Africa has the responsibility of addressing issues related to competition in the economy.44 Following a recent investigation by the Competition Commission, companies that participated in a cartel in the glass manufacturing industry in the country since 1995, faced prosecution by the Competition Tribunal. The cartel fixed minimum prices, the date for implementation of prices and also introduced a distribution or transport levy of 3% of the price charged to customers. The products involved included float glass used for the manufacturing of safety glass for automobile windshields, skylight glazing, toughened glass, shower doors, refrigerator trays and various types of plates and cookware. 45
Cartel forming is obviously detrimental to the development of an industry – especially to new and smaller organisations. Recently one of the small independent glass manufacturers has opened new branches in various towns where they had not been trading when the cartel was in operation. 46
Intellectual Property Rights (IPRs)
Another challenge is IPRs. Authorities in the EU for example have tried to clamp down on intellectual property issues in the Glass Subsector, but sophisticated counterfeiting remains a serious concern to producers of glass products that can be easily duplicated. Tableware and ornamentalware producers have been particularly affected by the import of comparable and substitutable glass products that are sold at much lower prices than those of domestic producers.47
Product Substitutability
In some product markets, glass faces strong competition from alternative materials such as plastic, metal and cardboard. In some cases glass producers are disadvantaged by having to comply with environmental regulations that non-glass producers do not have to comply with, or the regulations have an unintended consequence of favouring alternatives, e.g. weight-based regulations which favour lighter materials.48 The threat of substitutes may, however, be ameliorated by diversifying into several packaging materials.49
Cheap imports
South Africa has high production standards and according to some in the Glass Subsector, much too high to produce at a competitive price. Manufacturers of glass have to compete against cheap Chinese imports that are of substandard quality. Another factor is that the Chinese use different glass codes from South Africa and customs pass products according to codes provided in documents as opposed to the physical quality of products.50
conclusion
The growth of the Glass Subsector is dependent on the demand for glass. The demand, in turn, is determined to a large extent by the overall level of economic growth, particularly consumer expenditure, and manufacturing and construction activities. Various other factors have an impact on the development and performance of the subsector. Such factors relate inter alia to innovation, intellectual property rights, and competing with cheaper imported products as well as substitute products.
THE DEMAND FOR SKILLS IN THE SUBSECTOR
This chapter looks at the demand for skills in the Glass Subsector. The chapter starts with the trends in employment and in the broad skills composition of the subsector. It then looks at the specific occupations that occur in the numbers of people employed in the occupations. Although the occupations give some indication of the types of skills required, at this stage it is not possible to provide a complete picture of the educational requirements of the subsector. For some of the occupations the educational requirements are relatively clear, while other occupations may require specific qualifications or registered professionals, but the requirement cannot be deducted from the occupation name. The CHIETA is currently engaged in a process of occupational profiling which will shed more light on specific skills requirements.
trends in employment
The Chemical Sector in South Africa employed approximately 148 000 workers in 1970. This figure increased steadily over the subsequent two decades and reached an all-time high of almost 260 000 in 1993. Employment in the sector then declined quite rapidly over the next decade to 156 000 in 2002. Over the period 2003 to 2008 employment in the sector increased again but it dropped again from 2009 onwards (See Figure 4-1.)
Employment in the Glass Subsector declined from 1975 to 1985, increased from 1985 to 1990, and then declined again over the 1995-2010 period (Table 4-1). It is projected that this trend will continue over the period 2010-2015 but that employment will level off between 2015 and 2020.
Figure 4‑4 Employment in the Glass Subsector compared to total employment in the Chemical Sector from 1970 to 2012
Table 4‑6 Average percentage change in employment, 1970-2020
Sector
|
Average % change
|
1970-1975
|
1975-1980
|
1980-1985
|
1985-1990
|
1990-1995
|
1995-2000
|
2000-2005
|
2005-2010
|
2010-2015
|
2015-2020
|
Glass and glass products
|
3.8%
|
-2.3%
|
-0.5%
|
4.5%
|
2.1%
|
-4.7%
|
-0.4%
|
-1.4%
|
-2.3%
|
0.0%
|
Total petroleum, chemicals and glass
|
3.2%
|
1.7%
|
2.3%
|
0.7%
|
-1.9%
|
-6.9%
|
4.7%
|
-2.4%
|
-0.6%
|
-0.7%
|
|
|
|
|
|
|
|
|
|
|
|
Source: Quantec, June 2013.
the OCCUPATIONal composition of demand
The occupational distribution of employees in the subsector can be seen in Figure 4-1. The largest occupational group is plant and machine operators and assemblers, with 25.8% of employees. This is followed by the group skilled agricultural, forestry, fishery, craft and related trades workers, which includes artisans (18.8%) and technicians and associate professionals (17.9%). Professionals constituted only 6.2% of total employment, while managers formed 12.1% of all employees – a relatively high percentage.
Figure 4‑5 Distribution of workers across occupational categories in the Glass Subsector
Source: WSP submissions, June 2012.
Occupations in each of the eight main occupational groups in the Glass Subsector with a count 10 or higher are shown in subsequent tables (Table 4-1 to 4-8). Specialist titles used by employers for these occupations are provided in Annexure 2.
The manager group includes directors of an enterprise or organisation. The Glass Subsector employed 164 production/operations managers (manufacturing), as well as engineering managers (61). Many of these occupations require qualified engineers.
Stakeholders were of the opinion that the reported 215 quality systems managers seemed rather high and that some of these should rather be reflected as quality systems inspectors or quality systems auditors and that the OFO should be adapted to reflect these nuances.51
It was also indicated that engineers in the Glass Subsector are often appointed in sales positions, because of their industry and technical knowledge.52 In order to supervise and co-ordinate technical marketing and sales activities many (91) marketing managers and sales managers (38) are therefore appointed in the Glass Subsector.
Table 4‑7 Managers in the Glass Subsector
OFO Code
|
Managers
|
N
|
121908
|
Quality Systems Manager
|
215
|
132102
|
Production/Operations Manager (Manufacturing)
|
164
|
122101
|
Sales and Marketing Manager
|
91
|
132104
|
Engineering Manager
|
61
|
112101
|
Director (Enterprise/Organisation)
|
51
|
121901
|
Corporate General Manager
|
45
|
121101
|
Finance Manager
|
42
|
122102
|
Sales Manager
|
38
|
132401
|
Supply and Distribution Manager
|
31
|
122105
|
Customer Service Manager
|
28
|
121201
|
Personnel/Human Resource Manager
|
21
|
122301
|
Research and Development Manager / Product Developer
|
20
|
132404
|
Warehouse Manager
|
17
|
121905
|
Programme or Project Manager
|
17
|
121202
|
Business Training Manager
|
12
|
121902
|
Corporate Services Manager
|
12
|
132402
|
Logistics Manager
|
12
|
Source: WSP submissions, June 2012.
With many engineers forming part of the managerial component, not that many engineers are categorised under professional occupations. Industrial Engineers formed the majority (29) of the engineering component, followed by mechanical engineers (12), chemical engineers (12) and electronic engineers (11). Stakeholders indicated that mechatronics is important in the Glass Subsector. On the OFO mechatronics is classified as a specialisation under mechanical engineering.53 Other engineers are employed in the marketing and sales unit as marketing practitioners (40) and sales representatives/salesmen (industrial products) (17), where their technical knowledge can be applied.
Stakeholders reported the importance of industry specific in-house training in the Glass Subsector to address gaps in skills. For this reason the subsector employs as many as 54 professionals as occupational instructors/trainers. With so many small and micro companies in the Glass Subsector and each needing the smooth running of finances, it is not surprising that quite a number of professionals in the financial and accounting fields are employed in the subsector. In total, 88 professionals in the financial and accounting field (36 management accountants, 29 general accountants and 23 financial accountants) were employed in the Glass Subsector. The core business of the Glass Subsector is manufacturing and in order for glass production to run according to specifications and to assure required analyses and modification of technologies according to production needs, the industry employed 25 industrial engineering technologists.
Table 4‑8 Professionals in the Glass Subsector
OFO Code
|
Professionals
|
N
|
242402
|
Occupational Instructor/Trainer
|
54
|
243103
|
Marketing Practitioner
|
40
|
241102
|
Management Accountant
|
36
|
241101
|
Accountant (General)
|
29
|
214101
|
Industrial Engineer
|
26
|
214102
|
Industrial Engineering Technologist
|
25
|
241107
|
Financial Accountant
|
23
|
226302
|
Safety, Health, Environment and Quality (SHE&Q) Practitioner
|
23
|
242303
|
Human Resource Advisor
|
20
|
243301
|
Sales Representative/Salesman (Industrial Products)
|
17
|
242101
|
Management Consultant
|
13
|
243302
|
Sales Representative (Medical and Pharmaceutical Products)
|
13
|
214401
|
Mechanical Engineer
|
12
|
222104
|
Registered Nurse (Community Health)
|
12
|
214501
|
Chemical Engineer
|
12
|
215201
|
Electronics Engineer
|
11
|
252101
|
Database Designer and Administrator
|
11
|
Source: WSP submissions, June 2012.
In line with the core business of the Glass Subsector, the majority (475) of technicians and associate professionals were production/operations supervisors (manufacturing) overseeing production processes. The sector also employed 74 manufacturing technicians; 73 chemical plant controllers controlling the operations of chemical production plants and 67 electrical engineering technicians manufacturing and maintaining electrical equipment and systems.
Core production technicians and associate professionals formed over two-thirds of the technicians and associate professionals employed in the Glass Subsector (Table 4-3).
Table 4‑9 Technicians and associate professionals in the Glass Subsector
OFO Code
|
Technicians and associate professionals
|
N
|
312201
|
Production/Operations Supervisor (Manufacturing)
|
475
|
333903
|
Sales Representative (Business Services)
|
140
|
334102
|
Office Administrator
|
85
|
311904
|
Manufacturing Technician
|
74
|
331201
|
Credit or Loans Officer
|
74
|
313301
|
Chemical Plant Controller
|
73
|
311301
|
Electrical Engineering Technician
|
67
|
313901
|
Integrated Manufacturing Line Process Control Technician
|
53
|
312101
|
Production/Operations Supervisor (Mining)
|
44
|
311101
|
Chemistry Technician
|
30
|
332202
|
Sales Representative (Building and Plumbing Supplies)
|
29
|
334302
|
Personal Assistant
|
26
|
311401
|
Electronic Engineering Technician
|
23
|
332302
|
Purchasing Officer
|
22
|
311501
|
Mechanical Engineering Technician
|
21
|
332301
|
Retail Buyer
|
18
|
335914
|
Train Examiner /
|
13
|
312202
|
Maintenance Planner
|
13
|
311801
|
Draughtsperson
|
11
|
313501
|
Metal Manufacturing Process Control Technician
|
10
|
Source: WSP submissions, June 2012.
Among the clerical support workers, the main focus is on manufacturing with the majority (222) of employees in production coordinator positions. Other support occupations in the Glass Subsector include general clerks (67), stock clerks/officers (56), accounts clerks (41), 39 receptionists (general), and warehouse administrators/clerks (29).
Table 4‑10 Clerical support workers in the Glass Subsector
OFO Code
|
Clerical support workers
|
N
|
432201
|
Production Coordinator
|
222
|
411101
|
General Clerk
|
67
|
432101
|
Stock Clerk/Officer
|
56
|
431101
|
Accounts Clerk
|
41
|
422601
|
Receptionist (General)
|
39
|
432104
|
Warehouse Administrator/Clerk
|
29
|
432102
|
Dispatching and Receiving Clerk/Officer
|
18
|
431301
|
Payroll Clerk
|
16
|
441601
|
Human Resources Clerk
|
16
|
441903
|
Programme or Project Administrators
|
14
|
422202
|
Outbound Contact Centre Consultant
|
11
|
Source: WSP submissions, June 2012.
To support the sales and marketing managers, professionals and associate professionals, there were 95 sales support personnel (59 sales clerks and 36 general sales assistants) in the Glass Subsector. For lack of a better title on the OFO, the title “special forces operator” was used as the activities were the nearest match.54
Table 4‑11 Service and sales workers in the Glass Subsector
OFO Code
|
Service and sales workers
|
N
|
524903
|
Sales Clerk/Officer
|
59
|
522301
|
Sales Assistant (General)
|
36
|
542203
|
Special Forces Operator / Team leader
|
34
|
Source: WSP submissions, June 2012.
Central to manufacturing is the occupational group skilled agricultural, forestry, fishery, craft and related trades workers. Glazier is the main trade in the Glass Subsector and comprises 376 trade workers.55 Following closely are mechanical fitters with 355 employed in the Glass Subsector. Stakeholders indicated a shortage of fitters (the OFO indicates general fitter as an alternative title to mechanical fitter). The Glass Subsector also employed 132 millwrights, electricians (115), metal machinists (88), and fitters and turners (88).
Table 4‑12 Skilled and related trades workers in the Glass Subsector
OFO Code
|
Skilled agricultural, forestry, fishery, craft and related trades workers
|
N
|
642501
|
Glazier
|
376
|
653303
|
Mechanical Fitter
|
355
|
671202
|
Millwright
|
132
|
671101
|
Electrician
|
115
|
652301
|
Metal Machinist
|
88
|
652302
|
Fitter and Turner
|
88
|
672105
|
Instrument Mechanician
|
59
|
661501
|
Glass Maker
|
55
|
643202
|
Vehicle Painter
|
30
|
651203
|
Fitter-welder
|
30
|
652201
|
Toolmaker
|
24
|
651302
|
Boilermaker
|
21
|
651101
|
Moulder
|
16
|
661101
|
Precision Instrument Maker and Repairer
|
16
|
642603
|
Gasfitter
|
10
|
643101
|
Painter
|
10
|
Source: WSP submissions, June 2012.
The Glass Subsector is highly dependent on glass production machine operators that numbered 1 158 in 2012. The subsector also employed chemical production machine operators (168), 166 packaging manufacturing machine minders, 128 forklift drivers, 119 bulk materials handling plant operators, and 81 truck drivers (general).
Table 4‑13 Plant and machine operators and assemblers in the Glass Subsector
OFO Code
|
Plant and machine operators and assemblers
|
N
|
718102
|
Glass Production Machine Operator
|
1 158
|
713101
|
Chemical Production Machine Operator
|
168
|
718304
|
Packaging Manufacturing Machine Minder
|
166
|
734402
|
Forklift Driver
|
128
|
718906
|
Bulk Materials Handling Plant Operator
|
119
|
733201
|
Truck Driver (General)
|
81
|
732101
|
Delivery Driver
|
41
|
714202
|
Plastic Compounding and Reclamation Machine Operator
|
20
|
711402
|
Glass, Clay and Stone Manufacturing Machine Setter and Minder
|
20
|
734301
|
Crane or Hoist Operator
|
19
|
711203
|
Diamond Cutter
|
17
|
711404
|
Cement Production Plant Operator
|
15
|
714205
|
Reinforced Plastic and Composite Production Worker
|
11
|
712102
|
Metal Manufacturing Machine Setter and Minder
|
10
|
Source: WSP submissions, June 2012.
Elementary occupations most common in the Glass Subsector were glass processing workers (361); people working in storage (113); food and beverage factory workers (71) working specifically in the glass container industry; metal engineering process workers (45); and plastic composites and rubber factory workers (32) performing routine tasks in the manufacturing of fibreglass.
Table 4‑14 Elementary occupations in the Glass Subsector
OFO Code
|
Elementary occupations
|
N
|
832906
|
Glass Processing Worker
|
361
|
833402
|
Store Person
|
113
|
832904
|
Food and Beverage Factory Worker / Line Attendant
|
71
|
832901
|
Metal Engineering Process Worker
|
45
|
832902
|
Plastics, Composites and Rubber Factory Worker
|
32
|
811201
|
Commercial Cleaner
|
24
|
862919
|
Mechanic's Assistant
|
20
|
831301
|
Builder's Worker
|
19
|
862918
|
Electrical or Telecommunications Trades Assistant
|
18
|
862202
|
Handyperson
|
16
|
862914
|
Sheltered Workshop Worker
|
16
|
833401
|
Shelf Filler
|
15
|
Source: WSP submissions, June 2012.
conclusion
This section clearly shows that employment in the Glass Subsector showed a declining trend over the last two decades. The reduction in employment has mainly impacted on low-skilled and semi-skilled workers who are the major components of workers in the subsector. More than half (54.8%) of the workers are craft and related trades workers, plant and machine operators and assemblers, and people working in elementary occupations.
Glazier is the main trade in the Glass Subsector.
THE SUPPLY OF SKILLS TO THE SUBSECTOR
The supply of skills is viewed from different perspectives in this section. The supply of skills refers in the first instance to new entrants to the labour market from basic education, FET colleges and HET institutions (new skills). However, it is also important to consider the skills needs of the current workforce and the training initiatives aimed at developing their skills levels.
The first part of this chapter deals with new entrants to the labour market. Key trends and supply-side constraints are highlighted. Initiatives undertaken by the subsector to increase the number of appropriately skilled new entrants are described.
The second part of the chapter describes the inputs of employers to train their current staff.
New entrants to the labour market
The formation of skills starts with general education and training (i.e. the school system). The output from this system remains a concern to the Chemical Sector, mainly because the system seems to be unable to supply adequate numbers (and quality) of school leavers with mathematics and physical science passes that can pursue studies to become engineers, technologist, technicians and artisans. The general standard of education of school leavers who enter the labour market without any further training is also insufficient.
The supply of new skills from the FET colleges into the Chemical Sector has traditionally been very limited. However, Government’s recent focus on increasing both the quality and quantity of output from FET colleges holds the promise that these institutions can play a more significant role in skills supply to the Chemical Sector in future.
In respect of the supply of higher level skills to the sector, there has been substantial growth in the numbers of new graduates from universities and universities of technology in certain engineering fields. In terms of average annual output of national diplomas, growth is reported at 7% for diplomas in chemical engineering and technology and 6% for first degrees in the same field. Despite these positive growth trends, increases have not yet been sufficient to meet the needs of the national economy and the Chemical Sector in particular. In order to ensure future growth, it will be necessary to support higher education institutions through a variety of initiatives. These include: bridging programmes to promote access and success; increased physical and teaching resources to engineering departments; and programmes that promote workplace training opportunities for students from the universities of technology.
the training and development of employees
Companies in the Chemical Sector are involved in a range of training and development initiatives that focus on developing the skills of their employees. Such initiatives supplement, but also build on the training that supplies new skills to the sector. This training and development of the current workforce forms a critical source of skills supply.
In 2011/2012 training opportunities were afforded to just more than two thirds (68.5%) of employees in the Glass Subsector. Proportionally the largest occupation category that received training was technicians and associate professionals with a total of 77.1%. Three quarters (75%) of managers were afforded training opportunities. Only 51% of service and sales workers were afforded training opportunities in the Glass Subsector (Figure 5-2).
Figure 5‑6 Proportion of employees who received training opportunities according to occupational category: March 2012
Source: WSP/ATR submissions, June 2012.
In total 12 436 training opportunities were afforded to employees (one employee could have accessed more than one training opportunity). The type of training opportunities is listed in the table below. Most (42.5%) training opportunities in the subsector were job specific development programmes, nearly a quarter (24.0%) were short courses, a fifth (20.8%) were induction or other courses, and around a tenth (11.0%) were skills programmes.
Table 5‑15 Training opportunities in the Glass Subsector
Qualification/learning type
|
N
|
%
|
Job Specific Development Programme
|
5 289
|
42.5
|
Short Courses
|
2 985
|
24.0
|
Induction and other training
|
2 590
|
20.8
|
Skills Programme
|
1 372
|
11.0
|
NQF Level 1
|
57
|
0.5
|
CHIETA Learning Programme
|
47
|
0.4
|
Work Placement
|
47
|
0.4
|
Learnerships
|
41
|
0.3
|
Below Level 1
|
6
|
0.0
|
NQF Level 4
|
2
|
0.0
|
Total
|
12 436
|
100
|
Source: WSP submissions, June 2012.
training issues in the glass subsector
Stakeholders mentioned during the workshop that there are a number of issues concerning training for the subsector that need to be addressed in a subsector skills plan. The issues relate inter alia to funding, non-accredited short courses, quality of training, partnerships, new technology, generic versus specialised training, protecting competitive advantages, and cumbersome administrative processes regarding learnerships.
Funding
Bursaries and other forms of funding for education and training are important to address skills shortages in the subsector. Stakeholders indicated that in general funding is challenging. One of the reasons is that companies make extensively use of short courses. However, most of these short courses are not accredited which means it is difficult to obtain funding for them.56
Quality training
Stakeholders feel that some institutions need to be closed down (e.g. some in the Eastern Cape), because of substandard training. The experience is that these institutions do not prepare their students sufficiently for the labour market – placing the unfair burden on industry to provide the education and training that young people should have received before entering the labour market.57
Partnerships
Partnerships between training institutions, companies in the industry, as well as SETAs are required to ensure relevance of education and training. Industry needs to provide input into curricula to ensure that the content of programmes is in line with the needs of industry. The SETA should facilitate such partnerships. 58
Work placements
Companies have a crucial role to play in providing work experience opportunities. Some companies go out of their way to provide placements for learners and after obtaining the required workplace experience, often appoint graduates in permanent positions.
However, the provision of work placements can be further stimulated by a consolidated national database containing information on graduates who are available for placement and companies who have positions available – i.e. a mechanism to match the demand and supply-sides of the market.59
New Technology
New technology and development usually result in a demand for new occupations, or a new set of skills or in the need to up-skill existing workers. The industry has to stay abreast in this regard and ensure that workers get access to opportunities to acquire new skills or upgrade existing skills. For example, furnace operation workers usually need basic training, but in certain instances on-the-job training on specific equipment is necessary before they can operate new machinery. Sometimes training abroad is the only option to up-skill employees. Furthermore, South African graduates need to be exposed to new technology at established glass manufacturers to increase their tacit knowledge and innovative capabilities.
Generic versus specialised training
Different companies have different titles for the same activities. It could be that the same base training is required for various titles, but in-house training can add a specialised focus that is required in a specific company environment. WSPs do not provide this nuanced focus and discussions at workshops are crucial to add detail to the information regarding specialised gap training. The following needs for more specialised training were discussed by stakeholders:60
The training of fitter and the training of fitter and turner need to be separated.
Scarcity of glass furnace operators/glass production machine operators (718102) was confirmed, but it was also indicated that glass maintenance operators and furnace maintenance operators (not alternative titles in the OFO) were brought in from abroad. The training of glass maintenance operators, as opposed to the training of glass furnace operators, and level of responsibility need to be determined in order to justify a separate occupation (and possibly different qualifications).
The position of glaziers needs to be considered. This occupation has been listed as trade, which means that a full apprenticeship and trade test becomes a requirement for entering this occupation. At the moment the training for glaziers is only three months in duration. The CHIETA needs to engage with NAMB and determine whether the occupation should not be removed from the list of trades. Alternatively an appropriate learning programme that leads to a trade test needs to be developed.
As a result of intense heat applied in the processing of raw materials and the need to replace linings of furnaces, refractory masons (641303) have a high turnover and there is a need for specialised training in this area. Basic training to become a stonemason can be broadened to include elective components for the training of refractory masons.
A shortage of electricians was confirmed. However, the Glass Subsector requires specific types of electricians with specialised training and experience. For example electricians in some company environments require mechatronic and/or electronic skills. Qualifications need to be changed to provide for these specialisations (possibly as electives) or part-qualifications need to be registered for this purpose.
Cumbersome learnership administration processes
Stakeholders complained about the cumbersome processes involved in the administration of learnerships which sometimes force companies to appoint a dedicated person to handle the learnership administration. The SETA is required to streamline processes as far as possible and to provide more assistance to employers.
CONCLUSION
This chapter provides a short overview of the most pertinent supply-side issues relevant to the Glass Subsector. For any industry a constant and sufficient supply of suitably qualified people is of critical importance. For the Glass Subsector, that is heavily reliant on artisans and plant and machine operators, it is important that the number of people obtaining relevant qualifications is sufficient. Another facet of the supply of skills to the subsector is the training that is offered in the workplace by employers. As this chapter indicated, employers in the Glass Subsector invest huge amounts of time and money in the training and development of their own staff. Despite the initiatives to build the skills base of the industry and to stimulate and support the supply-side of the labour market, certain skills deficiencies still remain. These are the subject of the next chapter.
SKILLS SHORTAGES IN THE SUBSECTOR
There are various ways of identifying and monitoring skills shortages in a particular labour market. One of these is to ask employers about their experiences when recruiting people for positions in their organisations. Another way is by monitoring vacancy rates in that sector because skills shortages are bound to lead to unusually high vacancy rates. Skills shortages will also drive up the costs of the skills that are in short supply and therefore the monitoring of remuneration trends can also shed light on trends in relation to skills shortages.
CHIETA attempts to glean an understanding of skills shortages in the Chemical Sector by asking employers to identify these shortages when they submit their mandatory grant applications to the SETA. This information was requested for the first time in June 2011 – i.e. in the WSPs submitted for the 2011/2012 financial year. The information submitted by employers in the Glass Subsector is analysed in this chapter. In addition the feedback of stakeholders during the subsector workshops is also reported.
It has become customary in South Africa to use the term “scarce skills” to refer to quantitative shortages in the labour market – in other words there are not enough people with the necessary qualifications available to be appointed in positions that become available in the market. This term is also used in this chapter. Another aspect of skills shortages has to do with the qualitative components of the labour market – there may be people available to appoint, but they don’t have the right skills, abilities or other attributes that employers are looking for. Skills deficiencies can also develop among the workers that are already employed, because of the introduction of new technologies, new legislative requirements etc.
scarce skills in the subsector
As mentioned above, the information on scarce skills was obtained by analysing the WSPs submitted in June 2012. This information reflects the situation as experienced by employers at the end of March 2012.
In the scarce-skills table that employers completed, they first had to name the occupation in which they experienced scarcity, and then they had to select from two possible descriptions the one that best described the scarcity they experienced – i.e. “relative scarce skill” (referring to a situation where people are available in the labour market, but cannot easily be attracted to the sector); and “absolute scarce skill” (where people are generally in short supply in the labour market). For all the occupations in which scarcity was experienced, employers also had to indicate how many vacant positions were available at the time they completed the WSP. In addition, they were requested to identify what type of learning interventions they were planning to use to address the skills shortages.
Of the 19 organisations in the Glass Subsector whose WSPs were approved by the CHIETA, 5 (26,3%) indicated that they experienced a scarcity of skills. The total number of people reported to be needed in occupations in which there were skills shortages is 178; this equates to 2.2% of total employment in the subsector (Table 6-1). Stakeholders reiterated the difficulty in quantifying scarce skills and discussions provided some nuanced information not indicated in WSPs. Some standardisation needs to be attempted in order to establish trends over time.61
Automotive fitter (653101), was indicated as one of the most hard-to-fill positions in the subsector, with 45 vacancies reported. On the other hand, for mechanical fitter (653303), only two vacancies were reported. Stakeholders in the Glass Subsector pointed out that there was a shortage of fitters and specifically mentioned that it was fitters per se and not fitters and turners.62 One would expect to rather have a shortage of general fitters/mechanical fitters (653303) as opposed to automotive fitters (653101) in the Glass Subsector, given stakeholder discussions, as well as employment figures.
For autoglaziers/component fitters (832910), 45 vacancies were reported and alternative titles are: Windscreen fitter; vehicle window tinter; exhaust and muffler fitter; motor vehicle parts and accessories fitter (general); radiator fitter; radiator repairer; tyre fitter and aligner; tyre serviceman/ serviceperson; wheel alignment attendant; and car alarm installer.
Seven vacancies were reported for operations managers (non-manufacturing) (134915). According to the workshop participants engineers are often appointed in these positions. In addition, engineers have the technical knowledge required in certain technical sales positions. There were 22 vacancies for technical sales consultants/coordinators/managers (243301) or sales representatives/salesmen (industrial products).
It was indicated by stakeholders in the Glass Subsector that packaging skills were required in various parts of the industry and that poaching of packaging skills from was a common practice.63
There were 17 vacancies for glass furnace operators/glass production machine operators (718102) and the scarcity of glass furnace operators was confirmed in discussions with stakeholders, although various companies name occupations with the same activities differently.64 OFO alternative titles are: Furnace operator (glass production); glass blowing machine operator; glass forming operator; glass furnace operator; glass laminating operator; glass melt operator; glass toughening operator; and lens grinding machine operator. It was also indicated that glass maintenance operators and furnace maintenance operators (not named in the OFO) were imported from abroad.65
There were 11 vacancies for electricians (general) (671101). It was confirmed by stakeholders in the Glass Subsector that there is a shortage of electricians, however, the Glass Subsector requires specific types of electricians with a certain level of training and experience, and in-house training is done in order to fill specific industry gaps. Some companies provide Six Sigma certification, which is a confirmation of an individual’s capabilities with respect to specific competencies66
Furthermore, four vacancies were available for electrical engineers (215101). The Glass Subsector also employs mechanical, industrial, electronic, chemical, analytical and hydraulic engineers, but vacancies were not reported for these engineers. Mechatronics plays an important role in the Glass Subsector and forms part of mechanical engineering.
Given the importance of a green economy, there will be an increasing demand for new green occupations and skills in the future. These demands will be two-dimensional as it will require not only new green occupations (reflected as “scarce skills”), but also new skill sets (reflected as “critical skills”) in existing occupations. There were three occupations that are listed on the OFO as green occupations among the vacancies indicated for the Glass Subsector: Electricians (general); electrical engineers and environmental (water; air; soil) technologists. Furthermore, there were six occupations requiring new green skill sets among the vacancies in the Glass Subsector: Automotive fitter; technical sales consultant/coordinator/manager; operations manager (non-manufacturing); operations manager (production); engineering manager; and procurement manager. 67
Table 6‑16 Vacancies in the Glass Subsector
OFO Code
|
Occupation
|
Number of vacancies
|
653101
|
Automotive Fitter
|
45
|
832910
|
Autoglazier
|
45
|
243301
|
Technical Sales Consultant/Coordinator/Manager
|
22
|
718102
|
Glass Furnace Operator/Glass Melt Operator
|
17
|
671101
|
Electrician (General)
|
11
|
134915
|
Operations Manager (Non-Manufacturing)
|
7
|
132102
|
Operations Manager (Production)
|
4
|
132104
|
Engineering Manager
|
4
|
132401
|
Procurement Manager
|
4
|
133104
|
Technical Solutions Manager
|
4
|
215101
|
Electrical Engineer
|
4
|
242101
|
Business Analyst
|
4
|
121202
|
Technical Training Manager
|
3
|
653303
|
Mechanical Fitter
|
2
|
214502
|
Environmental (Water; Air; Soil) Technologist
|
1
|
222104
|
Occupational Health Nurse
|
1
|
Total
|
178
|
% of employment in subsector
|
2.2
|
Source: WSP submissions, June 2012.
Stakeholders indicated that shortages had a geographical slant and that scarce skills were not experienced the same in all provinces. 68
Employers were asked what type of learning interventions they planned on using to address the scarcity of skills. All of them said that they were only going to use formal training that would lead to certificates and diplomas.
conclusion
In 2012 employers were for the first time required to provide information on scarce skills in their WSP submissions. About a quarter of employers who submitted WSPs reported that they experienced skills shortages. Although the skills shortages do not seem to be acute, some evidence of shortages does exist. Many of the shortages relate to industry-specific and specialised skills needed by the Glass Subsector.
As mentioned in the previous chapter, the CHIETA is currently engaged in a range of partnerships, agreements and plans to contribute to both the development of new skills for the sector as well as the development of skills within the existing workforce. These initiatives range from support for further and higher education institutions and partnerships with government and industry associations.
SKILLS PLAN FOR THE SUBSECTOR
The skills plan for the subsector needs to be developed by the Glass Chamber. Stakeholders that attended the workshop mentioned several initiatives that should continue and/or put in place to ensure that the necessary skills will be available to the Glass Subsector. The most important initiatives are the following:
ISOE training
The Glass Chamber is in the process of developing an Institute of Sectoral or Occupational Excellence (ISOE). This institute is located in Springs and aims to provide quality and relevant skills training that is cutting edge, provide access to technology, is based on emerging best practices and is workplace based. Co-operation with employer bodies are important.69 This project needs to continue and be supported by CHIETA and by industry.
Artisans
The second largest group of employees in the Glass Subsector is artisans, representing 18.8% of workers. SETAs have a central role to play in building linkages between educational institutions and employers.70 CHIETA aims to form partnerships with employers in the Glass Subsector to provide work experience opportunities for learners who want to become artisans. Although more than half of the vacancies in the Glass Subsector were for artisans (Table 6-1), learnerships and work placements do not seem to receive sufficient attention from employers (Table 5-1).
Access to post-school institutions
The Green Paper on post-schooling education and training proposes the creation of different types of institutions to meet the high demand for education and training. In this regard the SAGI has for instance as one of its objectives to promote and facilitate education and training for those practising or wishing to practise in glass technology. SAGI also determines standards for admission to the various classes of membership of the Institute and provides means for testing the qualifications of candidates for admission to the appropriate classes of membership and also creates training modules.71
Green economy
Training related to green economy legislation and energy efficiency is currently on the table, however; with stricter standards from abroad, e.g. regarding double glazing, and colourants used in glass and other specifications; training needs to be updated continuously.72
IPAP proposes strategic delivery partnerships through Industry-Skills Hubs to ensure coherence in the delivery of specialised intermediate and high-level skills for technological development, investment and growth. Furthermore, in providing long-term funding to improve competitiveness and skills support, Centres of Excellence will be supported by the dti. Technological shifts will for instance be required to make a transition to a much less carbon-intensive economy by establishing higher value-adding, labour-intensive manufacturing industries with a significantly lower carbon footprint.73
Training to address health risks
Recycling is important in advancing a green economy, but in the process of crashing and bagging glass, health can be jeopardised when the dust is inhaled or when it irritates the eyes. People in informal settlements, who try to earn an income from class collection for recycling, are particularly exposed to this health risk. Participants in the stakeholder workshop pointed out that there is a need for the training of informal business owners in the crushing of glass to an optimal level – before it becomes dust that poses a health risk and becomes too fine for optimal recycling. Buyers of such glass can play a key role in such training. 74
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ANNEXURE 1 OCCUPATIONS BY RACE AND GENDER IN THE GLASS SUBSECTOR
Equity
|
Managers
|
Professionals
|
Technicians and associate professionals
|
Clerical support workers
|
Service and sales workers
|
Skilled and trade workers
|
Plant and machine operators and assemblers
|
Elementary occupations
|
Learners
|
African Female
|
50
|
70
|
95
|
69
|
13
|
46
|
123
|
127
|
16
|
%
|
5.2
|
14.2
|
6.7
|
12.3
|
9.0
|
3.1
|
6.0
|
15.8
|
14.9
|
African Male
|
224
|
125
|
546
|
164
|
29
|
831
|
1 431
|
501
|
65
|
%
|
23.4
|
25.4
|
38.7
|
29.1
|
19.7
|
56.1
|
70.3
|
62.3
|
61.7
|
Total African
|
274
|
195
|
640
|
233
|
42
|
876
|
1 554
|
628
|
81
|
%
|
28.6
|
39.7
|
45.4
|
41.4
|
28.7
|
59.1
|
76.4
|
78.0
|
76.6
|
Coloured Female
|
13
|
12
|
43
|
51
|
11
|
4
|
66
|
20
|
0
|
%
|
1.4
|
2.5
|
3.0
|
9.1
|
7.6
|
0.3
|
3.2
|
2.5
|
0.0
|
Coloured Male
|
55
|
17
|
153
|
87
|
27
|
235
|
294
|
95
|
0
|
%
|
5.7
|
3.4
|
10.9
|
15.5
|
18.2
|
15.9
|
14.5
|
11.8
|
0.0
|
Total Coloured
|
68
|
29
|
196
|
139
|
38
|
240
|
360
|
115
|
0
|
%
|
7.1
|
5.9
|
13.9
|
24.7
|
25.8
|
16.2
|
17.7
|
14.3
|
0.0
|
Indian Female
|
16
|
13
|
20
|
21
|
8
|
1
|
0
|
0
|
1
|
%
|
1.6
|
2.7
|
1.4
|
3.7
|
5.3
|
0.1
|
0.0
|
0.0
|
1.1
|
Indian Male
|
67
|
34
|
72
|
17
|
9
|
37
|
21
|
4
|
1
|
%
|
7.0
|
7.0
|
5.1
|
3.0
|
6.1
|
2.5
|
1.0
|
0.6
|
1.1
|
Total Indian
|
82
|
48
|
92
|
38
|
17
|
38
|
21
|
4
|
2
|
%
|
8.6
|
9.7
|
6.5
|
6.7
|
11.4
|
2.6
|
1.0
|
0.6
|
2.1
|
Equity
|
Managers
|
Professionals
|
Technicians and associate professionals
|
Clerical support workers
|
Service and sales workers
|
Skilled and trade workers
|
Plant and machine operators and assemblers
|
Elementary occupations
|
Learners
|
Total
|
White Female
|
127
|
84
|
196
|
95
|
37
|
2
|
6
|
0
|
2
|
|
%
|
13.2
|
17.2
|
13.9
|
16.9
|
25.0
|
0.2
|
0.3
|
0.0
|
2.1
|
|
White Male
|
407
|
136
|
286
|
58
|
13
|
326
|
94
|
57
|
20
|
|
%
|
42.5
|
27.6
|
20.3
|
10.4
|
9.1
|
22.0
|
4.6
|
7.1
|
19.1
|
|
Total White
|
534
|
220
|
481
|
153
|
50
|
328
|
100
|
57
|
22
|
|
%
|
55.7
|
44.8
|
34.1
|
27.2
|
34.1
|
22.1
|
4.9
|
7.1
|
21.3
|
|
Total Female
|
205
|
180
|
353
|
236
|
69
|
53
|
195
|
147
|
19
|
|
%
|
21.4
|
36.6
|
25.0
|
42.0
|
46.9
|
3.6
|
9.6
|
18.3
|
18.1
|
|
Total Male
|
753
|
312
|
1 056
|
326
|
78
|
1 429
|
1 840
|
657
|
86
|
|
%
|
78.6
|
63.4
|
75.0
|
58.0
|
53.1
|
96.4
|
90.4
|
81.7
|
81.9
|
|
TOTAL
|
958
|
491
|
1 410
|
562
|
148
|
1 482
|
2 035
|
804
|
105
|
7 996
|
Occupation Not Specified
|
|
|
|
|
|
|
|
|
|
6
|
Subsector Total employment
|
8 002
|
Source: WSP submissions, June 2012.
ANNEXURE 2 OFO OCCUPATIONS AND SPECIALISATION NAMES USED IN THE GLASS SUBSECTOR
OFO Code
|
Occupation
|
Specialisation name
|
111202
|
General Manager Public Service
|
Labour Inspectorate Manager
|
112101
|
Director (Enterprise / Organisation)
|
Chief Executive Officer (CEO)
|
|
|
Company Director
|
|
|
Managing Director
|
|
|
Non-Executive Director
|
121101
|
Finance Manager
|
Chief Financial Officer (CFO)
|
|
|
Finance Director
|
|
|
Financial Administration Manager
|
|
|
Financial Administrator
|
|
|
Financial Controller
|
121201
|
Personnel / Human Resource Manager
|
Employee Relations Manager
|
121202
|
Business Training Manager
|
Human Resources Development Manager
|
|
|
Learning and Development Manager
|
|
|
Technical Training Manager
|
|
|
Training Manager
|
121203
|
Compensation and Benefits Manager
|
Remuneration and Benefits Manager
|
121206
|
Health and Safety Manager
|
Safety, Health and Environmental (SHE) Manager
|
121301
|
Policy and Planning Manager
|
Corporate Planning Manager
|
|
|
Strategic Planning Manager
|
121901
|
Corporate General Manager
|
Business Operations Manager
|
|
|
Administrative Services Manager
|
|
|
Business Services Manager
|
|
|
Corporate Services Manager
|
121903
|
Physical Asset Manager
|
Resources Manager
|
121905
|
Programme or Project Manager
|
Project Director
|
121908
|
Quality Systems Manager
|
ETQA Manager
|
|
|
Management System Auditor
|
|
|
Quality Assurance / Systems Auditor
|
|
|
Quality Auditor
|
|
|
Quality Control Manager
|
|
|
Quality Manager
|
|
|
Quality Systems Coordinator
|
122101
|
Sales and Marketing Manager
|
Key Account Manager
|
122102
|
Sales Manager
|
Sales Director
|
|
|
Sales Executive
|
122103
|
Director of Marketing
|
Marketing Director
|
|
|
Marketing Manager
|
122105
|
Customer Service Manager
|
Client Service Manager
|
|
|
Customer Services Engineer
|
122301
|
Research and Development Manager
|
Product Development Manager
|
132101
|
Manufacturer
|
Factory Manager
|
132102
|
Production / Operations Manager (Manufacturing)
|
Operations Manager (Production)
|
|
|
Plant Manager (Manufacturing)
|
|
|
Plant Superintendent
|
|
|
Processing Manager
|
|
|
Processing Unit Manager
|
|
|
Works / Workshop Manager (Manufacturing)
|
132104
|
Engineering Manager
|
Engineering Maintenance Manager
|
132301
|
Construction Project Manager
|
Construction Site Manager
|
132401
|
Supply and Distribution Manager
|
Procurement manager
|
|
|
Purchase Manager
|
|
|
Supply Chain Executive
|
|
|
Supply Chain Manager
|
132402
|
Logistics Manager
|
Dispatch Logistics Manager
|
132404
|
Warehouse Manager
|
Coolstore / Packhouse / Stockroom / Storeroom Manager
|
133101
|
Chief Information Officer
|
ICT / IT Director
|
|
|
ICT / IT Manager
|
133104
|
Application Development Manager
|
Technical Solutions Manager
|
134901
|
Environmental Manager
|
Pollution and Waste Group Manager
|
134903
|
Small Business Manager
|
Owner Manager
|
142101
|
Importer or Exporter
|
Export Manager
|
142103
|
Retail Manager (General)
|
Shop Manager
|
143901
|
Facilities Manager
|
Facilities Supervisor
|
211301
|
Chemist
|
Analytical Chemist
|
|
|
Manufacturing Chemist
|
214101
|
Industrial Engineer
|
Automation and Control Engineer
|
|
|
Plant Engineer
|
|
|
Process Engineer
|
|
|
Production Engineer
|
|
|
Quality Management Engineer
|
214102
|
Industrial Engineering Technologist
|
Automation and Control Technologist
|
|
|
Process Technologist
|
|
|
Quality Management Technologist
|
|
|
Supply Chain Technologist
|
214302
|
Environmental Impact and Restoration Analyst
|
Environmental Remediation Specialist
|
214401
|
Mechanical Engineer
|
Mechanical Engineer (Mines)
|
215201
|
Electronics Engineer
|
Instrumentation Engineer
|
215202
|
Electronics Engineering Technologist
|
Instrumentation Technologist
|
216302
|
Industrial Designer
|
Glass Designer
|
216402
|
Transport Analyst
|
Logistics Analyst
|
216601
|
Graphic Designer
|
Graphic Artist
|
221211
|
Surgeon
|
Occupational Medicine Specialist
|
222104
|
Registered Nurse (Community Health)
|
Clinic Nurse
|
|
|
Industrial / Factory Nurse
|
|
|
Occupational Health Nurse
|
226302
|
Safety, Health, Environment and Quality (SHE&Q) Practitioner
|
Health and Safety Officer / Coordinator / Professional
|
|
|
Risk and Safety Manager
|
235101
|
Education or Training Advisor
|
Education / Training Specialist
|
241102
|
Management Accountant
|
Cost Accountant
|
|
|
Project Accountant
|
241104
|
External Auditor
|
Auditor
|
242101
|
Management Consultant
|
Business Analyst
|
|
|
Business Consultant
|
|
|
Capital Expenditure Analyst
|
|
|
Corporate Planner
|
|
|
Management Consulting Specialist
|
|
|
Technology Development Coordinator
|
242102
|
Organisation and Methods Analyst
|
Organisational Performance Improvement Manager
|
242204
|
Corporate Treasurer
|
Financial Risk Manager
|
242303
|
Human Resource Advisor
|
Hr Administrator
|
|
|
Hr Officer
|
|
|
Human Resource Consultant
|
242304
|
Workplace / Industrial Relations Advisor
|
Employee Relations Advisor
|
|
|
Industrial Relations Officer
|
242401
|
Training and Development Professional
|
Training and Development Practitioner
|
|
|
Training Consultant
|
|
|
Training Coordinator
|
242402
|
Occupational Instructor / Trainer
|
Business Skills Trainer
|
|
|
On-the-job Trainer
|
|
|
Operator Trainer
|
242403
|
Assessment Practitioner
|
Assessor
|
243102
|
Market Research Analyst
|
Marketing Research Accounts Manager / Key Account Manager
|
243103
|
Marketing Practitioner
|
Marketing Officer
|
|
|
Product Manager
|
243201
|
Communication Coordinator
|
Coordinator External / Internal Communication
|
243301
|
Sales Representative / Salesman (Industrial Products)
|
Technical Representative / Salesman
|
|
|
Technical Sales Consultant / Coordinator / Manager
|
|
|
Technical Service Advisor / Salesman
|
251101
|
ICT Systems Analyst
|
Systems Programmer
|
251201
|
Software Developer
|
Software Architect
|
|
|
Software Engineer
|
252101
|
Database Designer and Administrator
|
Data Administrator
|
|
|
Database Administrator
|
252201
|
Systems Administrator
|
Systems Manager
|
262202
|
Information Services Manager
|
Information Management Specialist
|
263510
|
Employee Wellness Practitioner
|
Employee Assistance Practitioner
|
311101
|
Chemistry Technician
|
Chemical Laboratory Technician / Analyst
|
|
|
Chemical Manufacturing Technician
|
311102
|
Physical Science Technician
|
Product Quality Laboratory Technician
|
311201
|
Civil Engineering Technician
|
Work Site Engineering Technician
|
311301
|
Electrical Engineering Technician
|
Electrical Instrument Technician
|
311302
|
Electric Substation Operations Manager
|
Power Station Attendant
|
|
|
Power System Operator
|
311501
|
Mechanical Engineering Technician
|
Mechanical Instrument Technician
|
311702
|
Metallurgical or Materials Technician
|
Pressure Testing Technician
|
311801
|
Draughtsperson
|
Design and Manufacturing Draughtsperson
|
|
|
Technical Draughting Officer
|
|
|
Tool Designer
|
311904
|
Manufacturing Technician
|
Glass, Clay and Stone Manufacturing Technician
|
312101
|
Production / Operations Supervisor (Mining)
|
Mine Operations Foreman
|
|
|
Mine Overseer (Projects)
|
|
|
Shift Foreman / Boss (Mining)
|
312102
|
Miner
|
Team Leader (Mining)
|
312201
|
Production / Operations Supervisor (Manufacturing)
|
Manufacturing Foreman
|
|
|
Production Plant Supervisor
|
|
|
Shift Manager (Production)
|
312202
|
Maintenance Planner
|
Engineering Planner
|
|
|
Maintenance Scheduler
|
|
|
Marine Maintenance Planner
|
|
|
Mine Equipment Planner / Coordinator
|
312301
|
Building Associate
|
Clerk of Works
|
313301
|
Chemical Plant Controller
|
Chemical Process Technician
|
313401
|
Gas or Petroleum Controller
|
Refinery Pipeline Controller
|
313501
|
Metal Manufacturing Process Control Technician
|
Blast Furnace Operator
|
|
|
Metal Processing Control Operator
|
313901
|
Integrated Manufacturing Line Process Control Technician
|
Industrial Robot Controller
|
325705
|
Safety Inspector
|
Factory Inspector
|
|
|
Safety Health Environment Quality Inspector
|
331201
|
Credit or Loans Officer
|
Credit Clerk
|
|
|
Credit Controller
|
|
|
Finance Clerk / Officer
|
331301
|
Bookkeeper
|
Financial Administration Officer
|
332301
|
Retail Buyer
|
General / Company Buyer
|
332302
|
Purchasing Officer
|
Procurement Administrator / Coordinator / Officer
|
|
|
Procurement Clerk
|
|
|
Purchasing Agent / Assistant / Buyer / Clerk / Controller
|
333101
|
Clearing and Forwarding Agent
|
Shipping Agent Coordinator
|
333303
|
Labour Recruitment Consultant: Temporary Employment Services (TES)
|
Temporary Employment Services (TES) Site Supervisor
|
333903
|
Sales Representative (Business Services)
|
Business Services Officer
|
|
|
Sales Representative (Advertising)
|
333908
|
Marketing Coordinator
|
Marketing Support Coordinator
|
334101
|
Office Supervisor
|
Data Entry Supervisor
|
334302
|
Personal Assistant
|
Executive Assistant
|
|
|
Private Secretary
|
351302
|
Geographic Information Systems Technicians
|
Technical Support Specialist
|
411101
|
General Clerk
|
Administration Clerk / Officer
|
|
|
Administrative Assistant
|
413201
|
Data Entry Operator
|
Data Capturer
|
|
|
Data Control / Input Clerk
|
421401
|
Debt Collector
|
Regional Manager Debt
|
422201
|
Inbound Contact Centre Consultant
|
Inbound Contact Centre Team Leader
|
|
|
Call Centre Customer Service Representative (Outbound)
|
|
|
Call or Contact Centre Sales Agent / Consultant
|
|
|
Outbound Contact Centre Team Leader
|
422301
|
Switchboard Operator
|
Telephone Operator / Attendant
|
422501
|
Enquiry Clerk
|
Complaints Clerk
|
|
|
Corporate / Front Office Receptionist
|
|
|
Customer Centre Support Officer
|
|
|
Customer Services Clerk / Officer / Reception Officer
|
431101
|
Accounts Clerk
|
Account Coordinator / Controller
|
|
|
Accounting Clerk
|
|
|
Creditors Clerk
|
|
|
Debtors clerk
|
431102
|
Cost Clerk
|
Costing Clerk
|
431301
|
Payroll Clerk
|
Payroll Officer / Administrator / Advisor / Analyst
|
|
|
Wage Clerk
|
432101
|
Stock Clerk / Officer
|
Inventory Clerk / Controller / Administrator
|
|
|
Packaging Material Stores Clerk-Perishable Produce
|
|
|
Stock Control Clerk
|
|
|
Stores Clerk / Officer
|
|
|
Stores Controller
|
|
|
Stores Coordinator
|
432102
|
Dispatching and Receiving Clerk / Officer
|
Dispatch Clerk / Officer / Operator / Assistant / Worker
|
|
|
Receiving Clerk
|
|
|
Shipping and Receiving Clerk
|
432103
|
Order Clerk / Officer
|
Customer Orders Clerk
|
432201
|
Production Coordinator
|
Distribution Controller
|
|
|
Logistics Clerk / Assistant / Controller / Coordinator / Planner / Officer
|
|
|
Material and Production Planning Clerk
|
|
|
Production Clerk
|
|
|
Production Foreman
|
|
|
Production Leader
|
|
|
Production Planner / Officer
|
|
|
Production Recorder / Scheduler
|
432301
|
Transport Clerk
|
Fleet Contracts Manager / Controller / Coordinator
|
441301
|
Coding Clerk
|
Coding Data Processing Clerk
|
441501
|
Filing or Registry Clerk
|
Documentation Clerk / Officer
|
441502
|
Office Machine Operator
|
Addressing Machine Operator
|
|
|
Office Assistant Photocopying
|
441601
|
Human Resources Clerk
|
Human Resources Systems Administrator
|
441902
|
Contract Administrator
|
Contract Coordinator
|
441903
|
Program or Project Administrators
|
Administrator
|
|
|
Programme / Project Coordinator
|
|
|
Project Coordinator
|
|
|
Project Planner
|
515301
|
Caretaker
|
Concierge (Building)
|
|
|
Maintenance Officer
|
522201
|
Retail Supervisor
|
Sales Department Supervisor
|
522301
|
Sales Assistant (General)
|
Shop Assistant
|
523102
|
Office Cashier
|
Cashier
|
524903
|
Sales Clerk / Officer
|
Internal Salesperson
|
541401
|
Security Officer
|
Security Guard
|
542203
|
Special Forces Operator
|
Team Leader (Tm Ldr)
|
641201
|
Bricklayer
|
Bricklayer (Refractory)
|
641501
|
Carpenter and Joiner
|
Building Maintenance Repairman
|
642501
|
Glazier
|
Glass Beveller
|
|
|
Glass Cutter
|
|
|
Window Glass Fitter
|
643101
|
Painter
|
Painter and Decorator
|
643202
|
Vehicle Painter
|
Automotive / Boat / Car / Coach / Ship Painter
|
|
|
Vehicle Spraypainter
|
651101
|
Moulder
|
Metal Mould Maker
|
651301
|
Sheet Metal Worker
|
Aluminium / Stainless Steel Fabricator
|
652301
|
Metal Machinist
|
Machine Tool Mechanician
|
|
|
Machine Tool Operator
|
|
|
Turner (Metal)
|
|
|
Turner Machinist
|
652302
|
Fitter and Turner
|
Industrial Mechanician
|
653301
|
Industrial Machinery Mechanic
|
Train Engine Repairer
|
653303
|
Mechanical Fitter
|
General Fitter
|
|
|
Machine Fitter
|
|
|
Machine Fitter (Including Hydraulics and Pneumatics)
|
|
|
Maintenance Fitter
|
|
|
Mechanical Fitter (Machinery) Ships
|
661501
|
Glass Maker
|
Glass Blower
|
662107
|
Printing Plate Maker
|
Screen Maker
|
662203
|
Screen Printer
|
Screen Printing Press Operator
|
662208
|
Roll Label Machine Technician
|
Label printing Machinist
|
671101
|
Electrician
|
Electrician (Engineering)
|
|
|
Electrician (General)
|
671202
|
Millwright
|
Millwright (Electromechanician)
|
671301
|
Electrical Line Mechanic
|
Electrical Line Mechanic (Distribution)
|
|
|
Lines Inspector
|
672102
|
Radar Mechanic
|
Radar Fitter and Repairer
|
672105
|
Instrument Mechanician
|
Electronic Repair Technician
|
|
|
Electronic Service Technician
|
|
|
Instrument Mechanician (Industrial Instrumentation & Process Control)
|
|
|
Instrument Mechanician (Process Control)
|
711201
|
Mineral Processing Machine Operator
|
Milling Machine Operator (Minerals)
|
711203
|
Diamond Cutter
|
Automatic Polishers
|
713101
|
Chemical Production Machine Operator
|
Abrasive Glass and Ceramics Mixer
|
714101
|
Rubber Production Machine Operator
|
Rubber Moulding Machine Operator
|
714202
|
Plastic Compounding and Reclamation Machine Operator
|
Pelletising Extruder Operator
|
714205
|
Reinforced Plastic and Composite Production Worker
|
Fibreglass Hand Laminator
|
714301
|
Paper Products Machine Operator
|
Cutting Machine Operator
|
716108
|
Seed Processing Machine Operator
|
Seed Bagger
|
718102
|
Glass Production Machine Operator
|
Furnace Operator (Glass Production)
|
|
|
Glass Blowing Machine Operator
|
|
|
Glass Forming Operator
|
|
|
Glass Furnace Operator
|
|
|
Glass Laminating Operator
|
718303
|
Filling Line Operator
|
Filling Machine Operator
|
718304
|
Packaging Manufacturing Machine Minder
|
Packaging Machine Operator
|
718905
|
Engineering Production Systems Worker
|
Computer Numeric Control (CNC) Machine Operator
|
718906
|
Bulk Materials Handling Plant Operator
|
Palletiser Operator
|
721901
|
Product Assembler
|
Assembler, Plastic Products
|
732101
|
Delivery Driver
|
Driver-messenger
|
|
|
Light Utility Vehicle (LUV) Driver
|
734206
|
Loader Operator
|
Front-end-loader Driver
|
|
|
Loader Driver
|
734301
|
Crane or Hoist Operator
|
Crane Driver
|
|
|
Tower Crane Operator
|
734303
|
Dredge Operator
|
Dredger
|
734402
|
Forklift Driver
|
Forklift Operator
|
811201
|
Commercial Cleaner
|
Cleaner (Non-domestic)
|
|
|
Factory Cleaner / Sweeper
|
|
|
Office Cleaner
|
811203
|
Tea Attendant
|
Tea Lady
|
821104
|
Harvester / Picker
|
Picker Quality Controller
|
821601
|
Fishing Hand
|
Greaser
|
831101
|
Mining Support Worker
|
Strata Control Observer
|
831301
|
Builder's Worker
|
Artisan Aide Building Trade
|
|
|
Bricklayer's Assistant
|
|
|
Maintenance Person / Coordinator
|
832901
|
Metal Engineering Process Worker
|
Fitter's Assistant
|
|
|
Metal Moulder's Assistant
|
832902
|
Plastics, Composites and Rubber Factory Worker
|
Cellular Plastics Cutter Hand
|
|
|
Rubber Process Worker
|
832904
|
Food and Beverage Factory Worker
|
Line Attendant
|
832906
|
Glass Processing Worker
|
Factory Hand Fibreglass Moulding
|
|
|
Glass Making Process Worker
|
|
|
Glass Mould Cleaner
|
|
|
Glass Processor / Worker
|
832907
|
Chemical Plant Worker
|
Gas Plant Labourer
|
832908
|
Clay Processing Factory Worker
|
Brick Handler
|
|
|
Clay Mould Plant Operator
|
832910
|
Component Fitter
|
Autoglazier
|
|
|
Windscreen Fitter
|
833401
|
Shelf Filler
|
Warehouse Worker / Shelver
|
833402
|
Store Person
|
Order Picker / Assembler
|
|
|
Stores Assistant
|
|
|
Warehouse Assistant
|
862202
|
Handyperson
|
Handy Man
|
862918
|
Electrical or Telecommunications Trades Assistant
|
Artisan Aide Electrical
|
|
|
Electrical Helper
|
|
|
Instrument Artisan Assistant
|
862919
|
Mechanic's Assistant
|
Lubrication Attendant
|
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