Commercial Download a comprehensive Guide to Help You Maximize Our Capabilities



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Increase Speed and Accuracy


Begin using download today

Time is an increasingly scarce resource you don’t want to waste, and Liberty Mutual Insurance gets it. We want you to spend your time expanding your business. That’s why we offer download for your agency management system. Download eliminates the need to re-enter policy information in your agency management system, saving time and reducing errors.









Benefits of Download

What is download?

Download enables the electronic transmission of insurance transactions in ACORD®-compliant formats from Liberty Mutual to your agency management system. It reduces E&O by synchronizing our information with your agency management system.



Policies available for download:

  • Business owner’s policy (BOP)

  • Custom Protector® (CPSP)

  • Comprehensive Business Package (CBP)

  • Business

  • General Liability

  • Inland marine and crime

  • Property

  • Umbrella

  • Workers compensation

Transactions available for download:

  • Billing ACORD® eDocs and messages

  • Policy ACORD® eDocs and messages

  • Claims ACORD® eDocs and messages


1. 2013 Real Time / Download Campaign Agency & Brokerage Technology Final Report (getrealtime.org)


Download is available for the major systems in the Vertafore® and Applied Systems family, plus more than 35 other systems.

These include:



  • Advantage Information Systems

  • Agency Systems

  • Carolina Insurance Solutions

  • eVo Agency Management

  • NASA Eclipse

  • Quomation®

  • Special Agent

  • Xanatek

  • Agency Software

  • Applied Systems

  • Ebix

  • HawkSoft®

  • QQ Evolution

  • SIS Partner XE

  • Vertafore®

  • XDimensional Nexsure

Download is just one more piece in our continuous effort to make working with Liberty Mutual as seamless as possible.

Start using download today!

  1. Log in to the Agents’ Portal at commercialportal.libertymutual.com.

  2. Go to the Agency Administration tab.

  3. Within the Real Time & Download section, click on Download — Registration and Resend Request.









You will need the following information:

  • Agency code

  • Agency management system name and version number




  1. Click on Interface References and select “Download” — Commercial Lines Company Unique Codes — eCLIQ®.




  1. Update your agency management system with the company unique code(s).

Want more information?

Visit getrealtime.org/commercial-download.

If you have questions, please contact our Agency Interface Support Group by email: agencyinterfacesupport@libertymutual.com or by phone: 1-888-451-8414.




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