Code Performance Measure 3 - Percentage of Alerts delivered within the applicable Target Response Time

Code Performance Measure 3 - Percentage of Alerts delivered within the applicable Target Response Time

38. 
    The Service Level for Code Performance Measure 3 shall be calculated using the Service Levels achieved by the DCC Service Providers for the set of measures relevant to Alerts; these Relevant Service Measures shall be the Alert Related Relevant Service Measures and are listed in Table 4.
    

39. 
    In respect of each Performance Measurement Period (p), the Service Level for the Code Performance Measure shall be the arithmetic mean of the reported Service Levels for the Alert Related Relevant Service Measures, calculated as follows:
    

Where:
n = the number of Alert Related Relevant Service Measures reported to DCC in this Performance Measurement Period

40. 
    The duration of the Performance Measurement Period shall be a calendar month.
    

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