Desktop Hardware and Software Standar



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Desktop Hardware and Software Standards
Enterprise Technology Solutions

Updated

August 2017


REVISION HISTORY


Version

Date

Revision Description

Revised by




1/2017

Current Version







1/18/2017

Added Version history and Appendix A for exemption listing.

M. Ackerman




2/6/2017

Added Printer models

Venkat Narayanan




2/13/2017

Added Fujitsu Scanner #DGS-55

M. Ackerman




2/15/2017

Added Fujitsu Scanner software and Wireless Mouse/Keyboard combo

M. Ackerman




2/17/2017

Added version to NotePad ++ 7 and SP Designer

M. Ackerman




2/23/17

Updated version of Chrome

T. Howard




3/2/2017

Updated smartphones and data plan.

M. Ackerman




3/8/2017

Added ZoomText software

M. Ackerman




3/10/2017

Changed 24” Dell monitor to new part number – Contract 1-13-70-05

M. Ackerman




3/14/2017

P3 software added

M. Ackerman




3/15/2017

iMovie by Apple (Req #113)

M. Ackerman




3/16/2017

Updated paragraph under the Printer header.

M. Ackerman




3/21/2017

Updated Item # of large monitor

M. Ackerman




3/28/2017

Added descriptions to Accessibility software

M. Ackerman




4/11/2017

Changed Chrome Version and added section on Non-IT products.

M. Ackerman




4/13/2017

Updated description of USB drive

M. Ackerman




4/14/2017

Added MailChimp per Gary Renlso

M. Ackerman




4/19/2017

Changed Zoom from Web Conference to Video Conferencing header. Added Logitech GROUP Video Conf System

M. Ackerman




4/21/2017

Added Webcam

M. Ackerman




4/24/2017

Added CommonLook, Digital StoreFront, television, ServiceNow, Sage Estimating, RS Means db, MDM. Electronic DMCs – April 21, 2017

M. Ackerman




4/26/2017

Added Printer Service Repair and Printer Maintenance contracts to Non-DMC Items

M. Ackerman




5/1/2017

Added Adobe Pro DC and removed Printer Annual Maintenance contracts.

M. Ackerman




5/3/2017

Added IT Training to No DMC required list

M. Ackerman




5/8/2017

Added TV, ADAPT.

M. Ackerman




5/17/2017

Added 32” CAD Monitor and SAS/Access Interface to Oracle. Cell Phones to no DMC required.

M. Ackerman




5/10/2017

Added webcams to the 640 and 820 laptops

M. Ackerman




6/19/2017

Added webcams to ZBook 15

M. Ackerman




6/29/2017

Fixed title of Non-It paragraph

M. Ackerman




7/6/2017

Fixed date and title date

M. Ackerman




7/10/2017

Added FedEx Ship Manager Software and GovDeals

M. Ackerman




7/12/2017

Updated Video Conf section

M. Ackerman




7/17/2017

Added EDMS for OSP.

M. Ackerman




7/26/2017

Added Adobe Creative Cloud

M. Ackerman




7/28/2017

Spelled out DMC in section describing items that do not require a DMC.

M. Ackerman




8/9/2017

Added LG TV, ergonomic keyboards and mice.

M. Ackerman




8/15/2017

Added Microsoft Natural 7000 keyboard/mouse

M. Ackerman




8/17/2017

Change Analytic to Analytical and BI and added Microsoft’s Power BI Online to the Standards per Gary Renslo’s approval.

M. Ackerman




8/23/2017

Added Power BI desktop and version number.

M. Ackerman




8/25/2017

Added Desktop and Laptop Standards.

M. Ackerman




8/28/2017

Double checked desktop and laptop standards.

M. Ackerman




8/29/2017

Added Microsoft Keyboard 4000.

M. Ackerman




9/7/2017

Added External Hard Drive and hot spot

M. Ackerman




9/28/2017

Added Webcam, Ecase Forensics and Survey Monkey

M. Ackerman




10/2/2017

Cameras do not require a DMC unless it’s a web camera. Added non-web wording following camera and added to the DMC area with the same wording.

M. Ackerman




10/6/2017

Changed ZBook 15 G4 title to Developer/CAD and added the weight of 4.4 lbs per Cynthia

M. Ackerman




10/6/2017

Added Balsamiq Mockups, VanWrite

M. Ackerman




10/9/2017

Added Exemption as an Attachment, added DNN per Gary and redid the table of contents.

M. Ackerman




10/16/2017

Added Datawatch Monarch (June approval). Also updated Exemption areas to remove all except for Apple Computers.

M. Ackerman




10/17/2017

Added sculpt keyboard by Microsoft, tnxTower v.7.0., and Zoho project management.

M. Ackerman




10/19/2017

Adding version 2017 to BlueBeam.

M. Ackerman




10/20/2017

Added new Logitech trackball mouse and Audioblocks.

M. Ackerman




10/23/2017

Updated TV number

M. Ackerman




10/25/2017

New Bluebeam software added.

M. Ackerman




10/26/2017

Removed Logictech video conferencing from Software section.

M. Ackerman




10/31/2017

Added headsets.

M. Ackerman




11/3/2017

Added Jigsaw eLearning.

M. Ackerman




11/6/2017

Added Pitney Bowes.

M. Ackerman




11/7/2017

Fixed wording about purchasing monitors. Deleted duplicate keyboard.

M. Ackerman




11/9/2017

Removed 128gb drive from 820 laptop and fixed the total RAM to 8gb on the 600 both per Tam

M. Ackerman




11/14/2017

Added laser pointer to non-dmc required items.

M. Ackerman




11/21/2017

Bentley WaterCAD Stand alone 250-pipe SELECT

R. Keddari




11/30/2017

Z640, Z440, and On-Screen Takeoff Software, DocuSign

M. Ackerman




12/4/2017

Mac computer under Excemptions, Brivo Cloud hosting system,

M. Ackerman

Table of Contents



A. INTRODUCTION 9

Goals and Benefits 9

Exemption to Standards 9

Non-IT Products that Do Not Need a DMC 9

Standards Ownership 10

B. HARDWARE 10

Mobile Devices 10

Desktops 11

Windows Based General User Desktops 11

Windows Based Power User Desktops 11

Windows Based CAD and Architects Desktops 13

Windows Based CAD and Architects Desktops - Primary 13

Laptops 14



Windows Based General User Laptop 14

Windows Based Highly Portable Laptop 16

Windows Based Mobile Workstation 16

Mac Workstations 17

Monitors 17

Standard Desktop Monitor 17

Executive Desktop Monitor 17

CAD Drawing Desktop Monitor 17

Peripherals - Recommended 17



Headsets 17

Keyboard, Mouse and Stylus 18

Portable Storage Devices 19

Webcam 19

Card Reader for Door Access - FMD 19



Equipment with Cloud Storage 19

Printers 19



Multifunction Printers 20

Printers 20

Plotter 20

Postage Machine 20

Scanner 20

Laptop Charging Station Storage Cart 21

Projector and Camera 21

Purchase of projector and non-web camera does not have to go through the DMC process. 21

Television 21

Video Conferencing 21

Webcam 21

C. SOFTWARE 22

Accessibility 22

Agile 22

Anti-Virus 22

Architectural 22

Analytics and BI 23

Browser 23

Card Reader Software with Cloud Storage - FMD 23

Charting/Design 23

Microsoft 23

Visio Version 2013 23

Claim Management Systems 23

Construction Management 23

Content Management Application/System 24

Desktop Publishing, Graphics and Multimedia 24

Digital Signature 24

eCommerce 24

eLearning 25

Electronic Document Management System 25

Engineering 25

Facility Management System 26

Fleet Administration 26

Mass Email System 26

Mobile Device Management 26

Music – Training Videos 26

Office Productivity 27

Online Auction Service 27

Operating Systems 27

Plug-Ins 27

Project Management 27

Reporting 28

R Studio 28

R-3.4.1 software 28

Scanning 28

Screen Capture 28

Security 28

Shipping Manager 28

Streaming Media 28

Survey 29

Terminal Emulation 29

Ticketing System 29

Video Conferencing 29

Viewers 29

Work Flow Application 30

MAC Software 30

30

Attachment 1 - Exemption List 32




A. INTRODUCTION
Information Technology (IT) standards provide consistency within Department of General Service (DGS), facilitates cost effective measures and ensures quality IT service levels. Establishing and sustaining IT usability standards is critical to meet business and technology objectives.
DGS IT standards are reviewed and updated by the Enterprise Technology Solutions (ETS) Policy Office to ensure conformance with DGS business requirements, government, and technology changes. This Office is also responsible for establishing policy and monitoring compliance. Standards will be updated and published as needed.
The standards in this document represent minimum requirements and may be exceeded. Exemptions to the IT standards are allowed on a case-by-case basis through the IT Standards Exemption process.
Goals and Benefits
This goals and benefits of DGS IT standards include:

  • Improved service level to internal and external customers

  • Improved cost effectiveness and reduced life cycle costs

  • Increased system availability, maturity and stability

  • Enhanced intradepartmental interoperability and efficiency

  • Improved portability, flexibility, and scalability

  • Improved security

  • Improved network manageability

  • Improved communication


Exemption to Standards
If a product is approved through the DMC Process, it is added to the Desktop Hardware and Software Standards. The only products on the Exemption list are Apple Computers.
Non-IT Products that Do Not Need a DMC
There are some IT products, listed below, that are common items that can be purchased without a Desktop & Mobile Computing Justification Form (DMC). There are others that require specific features or brands, but can be purchased without a DMC if you follow the requirements listed below in this Standard’s document. These items can be purchased from any vendor. They should not require ETS support. They are considered Non-IT products for the purpose of the purchasing process.



Camera (non-web type only)

Projectors

Cell Phones/Mobile Hot Spot

Stylus pens

Computer power supply cables

Surge Protectors

DYMO Label makers

Touchpad

Flash drives-encrypted (See Standards)

VGA cables

External speakers/headphones

Laser Pointer

Printer Service Repair




IT Training










Check back often. This list will be updated as necessary.

Standards Ownership
ETS is responsible for establishing and maintaining information technology policy and enforcing the adoption of standards. DGS Standards will be reviewed and updated periodically and updated standards will be published as needed.
It is the responsibility of ETS and each division and office to suggest changes to the DGS IT standards that address identified and anticipated business and technology needs. Suggestions for improvements and updates are welcome and can be submitted to the office Enterprise Business Manager or via the online feedback form at
http://inside.dgs.ca.gov/ets/Home/FeedbackHub/Feedback.aspx.
B. HARDWARE
Mobile Devices
The standards comply with the statewide PC Goods Contracts and must be met for all mobile devices to be supported by or operated within the DGS departmental infrastructure.
Each division/office requesting a mobile device should review the terms and conditions of the service plans and select a plan that corresponds to actual usage levels.


Mobile Device Specifications

Models

Apple iPhone 7 and Samsung Galaxy S7
Check with DGS Business Services Section for up-to-date list of models.

Primary Service Providers

Verizon


Client Access License

All smartphones come with unlimited data per the contract.
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