Employee status

partner

Samsung Electronics pursues mutual interest in cooperative relationships with partner companies outsourced for material supplies, product part manufacturing, and services. Before establishing a partnership, the Company reviews with fair means the potential partner company’s moral principles in addition to its facilities and capacity.

management support for partner companies

The partner companies Samsung Electronics referred to are those who supply materials, produce parts, or carry out services which the Company outsourced. To maximize mutual and stable interest yielded from the partner companies, Samsung Electronics provides them with systematic support and business strategies while ensuring their independent operations.

basic review before establishing a partnership

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  Leadership of CEO, Ban on establishing a partnership with a company run by a corrupt or immoral CEO.
  
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  Production capacity including processing facilities and equipment.
  
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  Technological capacity including the possession of outstanding technologies.
  
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  Workforce capacity including administrative management and employee mindset.
  
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  Records of business deals done with others to review the status of their product warranty.
  
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  Location of production facilities, acquisition of international certificates, and etc.
  

Once a year, Samsung Electronics conducts an overall evaluation of partner companies that the Company is dealing with. The partner companies’ continuance and management of their product quality and service after their acquisition of a supplier quality certificate, their contribution to the Company, cooperation, and the reliability management are reviewed in accordance with the Company’s evaluation policies and procedures. The Company delivers penalty or incentives based on the evaluation results.

safety, product & service

At Samsung Electronics, the Company’s management information is open and available to customers, and consumer privacy has airtight protection. Customer opinion is valued by management and complaints are resolved promptly based on customer first management. All employees accept responsibility for the safety of customers.

With customers being a high priority, Samsung Electronics strives to protect customers’ safety and their assets. To ensure safety from accidents during the use of electrical and electronic products, the Company’s products meet international technology and safety standards.

risk preventions

1. electric Shock

The electrical contact part in products is sealed to prevent users from direct contact and possible electric shock. To prevent dielectric breakdown when in use, products contain double insulation and protected ground circuits. Exterior materials used for products meet qualifications for the material strength test and restrict leakage current to a safe level.

test	products
Leakage current test	Audio, video player, ITE, home appliance
Voltage durability test	Audio, video player, ITE, home appliance
Insulation resistance test	Audio, video player, ITE, home appliance
Grounding sustainability test	Audio, video player, ITE, home appliance

2. fire

All products are designed to prevent current overload, overheating, and are constructed with high-heat cutoff to prevent fire.

Emission of radiation in Samsung Electronics products is controlled to a proper level. Electromagnetic wave filters, antiparticle treatments, and other safety devices or measures are applied in products. A warning sign or notice is written on the products.

To safeguard people and equipment, a guard panel is installed if necessary. Warning signs, protective devices, and curved edges help to protect its users from injuries.