European Commission, Directorate General XIII



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Urban traffic control


Traffic control systems can improve safety, deliver greater efficiency in the operation of the network and contribute to a better environment. Basic surveillance of traffic, road and weather conditions also has a major part to play.

Public transport management/Demand responsive transport services


Telematics features increasingly in public transport ticketing and payment systems, operations support, passenger information and bus/tram priority measures. Investment in these systems is aimed at maintaining the quality and reliability of public transport. The initiative for such developments are primarily in the hands of operators.

Information and guidance through variable message signs (VMS)


Variable message signs provide a valuable enforcement to urban traffic control through parking guidance systems and to provide warning of congestion, unusual events and alternative routes. A great deal of experience has now been obtained in VMS installation and operation. The opportunity to complement and support VMS with other traveller information systems, such as RDS-TMC should not be overlooked.

Real-time public transport information


Increasingly, information on bus, tram, metro and rail operations can be captured in real-time and made available to travellers in a variety of ways. Ease of use and reliability are key factors, not forgetting the special needs of mobility-impaired travellers. Multi-modal transport information, covering door-to-door travel time, the total cost, the location and convenience of inter-modal connections, etc. allows public transport to be marketed as a coherent network.

Demand management


Telematics – through selective vehicle detection, variable message signs, smartcards and automatic methods of enforcement - provides the means to regulate traffic more effectively and selectively through access control and electronic pricing. The optimum use of roadspace between different classes of traffic, and between different requirements for waiting, parking and loading is likely to vary considerably by time of day and between different days of the week and “Static” use of the road network for parking, loading and unloading needs to be considered along with the needs of all other road users.

Why this Guide?


70% of the respondents of the CAPE survey answered that they wish to receive good practice guidelines or training manuals. In order to satisfy this high demand, the CAPE project produced an inventory of Good Practice Case Studies that includes those telematics applications where the interest of authorities seemed to be highest. Although the current use of Telematics Applications is still very low it can be expected that the demand for IT solutions will rise considerably within the next few years. The CAPE survey results1 make clear that CEEC authorities have a high need of basic and low cost telematics technologies:

  • Authorities are primarily interested in implementing “centralised traffic signal control” and “flexible signal plans”, which allow the introduction of “green-wave sequences” or priorities for public transportation modes”.

  • A key element for collective and individual traffic control systems is the implementation of traffic data collection systems and centralised data bases.

  • For reasons of traffic safety and in order to reduce congestion, many cities are interested in using electronic signboards (VMS) which can provide real-time information on traffic incidents and speed limits.

  • With respect to the increasing parking problems in cities, the interest for telematics systems for managing parking spaces is very likely to increase in future.

  • Moreover cities from CEE have a high interest for telematics application in the area of public transport vehicle control and monitoring.

  • The appreciation of the problem solving capacity of telematics is highest for improving the access to mobility information and services. CEE authorities have a high interest for using telematics for improving public transport scheduling and providing real-time information at stops and stations.

  • Decision makers are very concerned about lacking capacity and low quality of road infrastructure. Consequently the interest for telematics solutions for supporting road maintenance and construction is very high.

What are transport telematics systems?


Essentially, transport telematics is the application of a combination of information technology, communications and control technologies to the transport sector. Transport telematics systems have the potential to contribute to all areas and modes of transport, the vehicles, the infrastructure, the organisation and management of transport and the interfaces between all of these elements. While many transport telematics tools are effective on their own, integration can often bring synergy through shared information and infrastructure.

The current focus on transport telematics needs to be set against the background of the problems and growing demands faced by the transport sector in CEE countries particularly the growth in traffic since the move to market economies. This has led to some congestion, deteriorating infrastructure, more road accidents and poor environmental conditions. Public transport use has diminished as a result of increasing motorization, and although the economic effectiveness of public transport has grown as a result of rationalisation of networks and service frequency, many vehicle fleets are old and a more sustainable renewal program is required. The key to acceptable and sustainable development in many towns and cities is likely to be the retention of well-used public transport systems.

Transport telematics are seen as an important contributor to solving these problems. It is even considered as a potential low-cost solution to transport problems, given that the alternative would be a further expansion of the existing infrastructure. Increased safety, reduced congestion, better comfort and lower environmental impact are exactly the aims most often mentioned by the interests behind the transport telematics technology.

Transport telematics systems can be used to solve a wide range of problems. The European standardisation bodies (CEN and CENELEC) have established a joint committee dedicated to establishing standards in this area (CEN Technical Committee TC278). These are made mandatory on public sector procurement in the EU by the procurement directives. CEN TC278 works closely with the International Organisation for Standardisation (ISO TC 204) which has identified 32 potential application areas for the use of telematics in transport..




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