3.3.1Overview Requirement
“A public entity shall construct any new facility to be used in providing designated public transportation services so that the facility is readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs. This requirement also applies to the construction of a new station for use in intercity or commuter rail transportation. For purposes of this section, a facility or station is ‘new’ if its construction begins (i.e., issuance of notice to proceed) after January 25, 1992, or, in the case of intercity or commuter rail stations, after October 7, 1991” (§ 37.41(a)).
Discussion
For new facilities that public entities construct, this requirement obligates them to comply with the DOT Standards. In addition to new stations for use in public transit and intercity or commuter rail transportation, this requirement also applies to other types of facilities, such as bus boarding areas and intermodal centers. The DOT Standards contain detailed requirements for all elements of a facility. Attachment 3-1 contains an optional facilities checklist to facilitate the review of design and construction of new transportation facilities. This optional checklist is also helpful for reviewing elements of facility alterations. (See Circular Section 3.4.)
3.3.2Structural Impracticability Requirement
“(1) Full compliance with the requirements [for new construction] is not required where an entity can demonstrate that it is structurally impracticable to meet the requirements. Full compliance will be considered structurally impracticable only in those rare circumstances when the unique characteristics of terrain prevent the incorporation of accessibility features.
(2) If full compliance with this section would be structurally impracticable, compliance with this section is required to the extent that it is not structurally impracticable. In that case, any portion of the facility that can be made accessible shall be made accessible to the extent that it is not structurally impracticable.
(3) If providing accessibility in conformance with this section to individuals with certain disabilities (e.g., those who use wheelchairs) would be structurally impracticable, accessibility shall nonetheless be ensured to persons with other types of disabilities (e.g., those who use crutches or who have sight, hearing, or mental impairments) in accordance with this section” (§ 37.41(b)).
Discussion
The regulations at § 37.41(b)(1) provide public entities a limited exception to the requirement that new facilities be readily accessible in rare circumstances where the agency can demonstrate that it is structurally impracticable to fully comply. These rare circumstances may occur when the unique characteristics of terrain prevent the incorporation of accessibility features. In its final rule adopting the DOT Standards, DOT noted that for new construction, the structural impracticability standard may not be applied to a situation in which a facility is simply located in “hilly” terrain or on a plot of land with steep grades. This means that a facility located at the top of a steep hill, for example, must be accessible.
If it is not possible to meet all of the DOT Standards in all parts of the facility due to demonstrated structural impracticability, this requirement still obligates public entities to meet the DOT Standards to the greatest extent possible for the portions where there are structural constraints, and to comply fully in the other portions of the facility that are not structurally constrained.
FTA encourages transit agencies constructing new stations or stops in steeply sloped environments to make every effort to find a location that affords the greatest accessibility practicable. Because FTA must determine compliance with the DOT ADA regulations for grant-making purposes, FTA requires grantees to submit for review documentation substantiating any claim that compliance with a particular DOT Standard in new construction is structurally impracticable. FTA requires such documentation to describe all aspects of siting and design and to demonstrate compliance with the DOT Standards to the maximum extent possible. FTA encourages grantees with questions about matters of structural impracticability to contact the FTA Office of Civil Rights.
3.4Alteration of Transportation Facilities
Section 37.43(a) of DOT’s ADA regulations addresses two distinct types of alterations. First, in paragraph (a)(1) the regulations require that, to the maximum extent feasible, an alteration that affects the usability of the facility must be made such that the altered portions of the facility are accessible to and usable by individuals with disabilities, including individuals who use wheelchairs. Second, in paragraph (a)(2), the regulations address those circumstances where an entity is undertaking an alteration to a primary function area of the facility (e.g., platforms or waiting areas), and the entity must therefore ensure that the path of travel to the altered area is readily accessible as well, subject to a disproportionate cost analysis.
This section describes the distinction between these two provisions and when each provision applies.
It is important to note that the requirements for alterations are in addition to and separate from the requirements for key stations under §§ 37.47, 37.51, and 37.53. The requirements for alterations apply to any station that is undergoing alterations, whether it had previously been designated as “key” or not.
3.4.1Maximum Extent Feasible
Requirement
“As used in this section, the phrase to the maximum extent feasible applies to the occasional case where the nature of an existing facility makes it impossible to comply fully with applicable accessibility standards through a planned alteration. In these circumstances, the entity shall provide the maximum physical accessibility feasible. Any altered features of the facility or portion of the facility that can be made accessible shall be made accessible. If providing accessibility to certain individuals with disabilities (e.g., those who use wheelchairs) would not be feasible, the facility shall be made accessible to individuals with other types of disabilities (e.g., those who use crutches, those who have impaired vision or hearing, or those who have other impairments)” (§ 37.43(b)).
Discussion
Because there are circumstances where facility alterations are extremely complex, both the DOT ADA regulations and the DOT Standards discuss and define the phrase “maximum extent feasible.” This phrase within the meaning of Title II of the ADA and applicable regulations governing “alterations” of existing public transportation facilities refers to “technical infeasibility” rather than economic infeasibility.
The DOT Standards in Section 106.5 define “technically infeasible” as follows:
With respect to an alteration of a building or a facility, something that has little likelihood of being accomplished because existing structural conditions would require removing or altering a load-bearing member that is an essential part of the structural frame; or because other existing physical or site constraints prohibit modification or addition of elements, spaces, or features that are in full and strict compliance with the minimum requirements.
If an entity determines that it is not feasible to make an altered area accessible, including a determination that it is not technically feasible to install an elevator, the entity must document this infeasibility. As part of the grant-making process or in a compliance review, FTA may request the information below in order to determine compliance with the regulations. Therefore, to ensure the entity has a complete record to demonstrate infeasibility, FTA recommends the following elements be thoroughly discussed and analyzed in a narrative format:
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A detailed project scope, which includes, and is not limited to, the type of activity and work, the extent of such activity and work, associated costs, etc. The project scope discussion must cover the full cost and scope of the project.
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A discussion of any existing accessible elements within the altered area.
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A discussion of the steps taken during the planning and design phase to ensure that the altered area is made accessible to the maximum extent feasible. Provide supporting documentation as appropriate.
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A discussion of coordination with other stakeholders (e.g., municipality or private property owners), as appropriate. Discuss this element in the narrative, and provide supporting documentation as appropriate.
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A discussion of any potential real estate acquisition possibilities, either through easement, condemnation, eminent domain, or other legal tools at the entities’ disposal.
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A discussion on the facility-specific conditions and any other controlling factors. (This includes presenting and analyzing how the factors impact the accessibility feasibility.)
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A step-by-step discussion on how the entity determined that the altered area could not be made accessible. This will include an analysis of alternatives considered, regardless of cost, for making the altered area accessible, and why those alternative approaches are also technically infeasible.
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Architectural drawing(s), photographs of the station, design plans, and neighborhood maps, as appropriate.
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In the case of an alteration that falls under § 37.43(a)(2), include the cost of alterations to the path of travel, restrooms, drinking fountains, etc., as compared to the cost of the total alteration. Include a discussion of how the provided design plans and drawings support this conclusion.
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Any other information the entity has used to determine that making the station fully accessible is technically infeasible.
3.4.2General Alterations
Requirement
“(1) When a public entity alters an existing facility or a part of an existing facility used in providing designated public transportation services in a way that affects or could affect the usability of the facility or part of the facility, the entity shall make the alterations (or ensure that the alterations are made) in such a manner, to the maximum extent feasible, that the altered portions of the facility are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, upon the completion of such alterations” (§ 37.43(a)(1)).
Discussion
Under the general alterations provision of § 37.43(a)(1), cost is not a consideration. When a public entity makes an alteration to a facility, the altered area must be accessible to the maximum extent feasible.
The DOT ADA regulations in § 37.3 define an “alteration” as follows:
[A] change to an existing facility, including, but not limited to, remodeling, renovation, rehabilitation, reconstruction, historic restoration, changes or rearrangements in structural parts or elements, and changes or rearrangement in the plan configuration of walls and full-height partitions. Normal maintenance, reroofing, painting or wallpapering, asbestos removal, or changes to mechanical and electrical systems are not alterations unless they affect the usability of the building or facility.
The DOT Standards in Section 106.5 define “alteration” as follows:
A change to a building or facility that affects or could affect the usability of the building or facility or portion thereof. Alterations include, but are not limited to, remodeling, renovation, rehabilitation, reconstruction, historic restoration, resurfacing of circulation paths or vehicular ways, changes or rearrangement of the structural parts or elements, and changes or rearrangement in the plan configuration of walls and full-height partitions. Normal maintenance, reroofing, painting or wallpapering, or changes to mechanical and electrical systems are not alterations unless they affect the usability of the building or facility.
Within the meaning of Part 37, an “alteration” is a change that affects the usability of the facility involved. The definition of alteration specifically excludes normal maintenance. FTA expressly considers minor repairs to be maintenance. “Usability” in this context is broadly defined to include renovations that affect the use of a facility in any way, and not simply changes that relate directly to access. Further, a facility or part of a facility does not have to be “unusable” for an alteration to affect usability. Resurfacing a platform or a stairway are alterations that make the platform or stairway safer and easier to use.
3.4.3When the Altered Area Is the Path of Travel
In some cases, the path of travel itself (e.g., sidewalks, pedestrian ramps, passageways between platforms, staircases, and escalators) will be the area that is undergoing alterations. In these instances, the element of the path of travel undergoing alteration will be subject to the general requirement of § 37.43(a)(1) that the altered area be accessible to and usable by persons with disabilities, including wheelchair users, to the maximum extent feasible. Cost disproportionality does not apply.
For example, when a transit agency alters a sidewalk, it must include curb ramps complying with Section 406 of the DOT Standards, including detectable warnings. (See Section 406.8.) Similarly, when a transit agency undertakes a station renovation project that includes replacing the staircases leading to and from the station platform, resurfacing concrete staircases, replacing a significant number of stair treads or risers, or replacing an escalator, the end result must be an accessible station entrance unless an analysis of site-specific conditions demonstrates that it is technically infeasible. In most cases, this will involve the installation of elevators but may include ramps or other level-change mechanisms. In this case, because this is a general alteration under § 37.43(a)(1), the cost of installing elevators cannot be considered disproportionate.
If a rail transit station has multiple entrances and one is already fully accessible, in the event the transit agency alters the stairs or escalators at another station entrance, it is not required to add ramps or elevators at that entrance. (See Exception 1 to Section 206.4.)
As noted above in Circular Section 3.4.1, where site-specific conditions render it infeasible to meet this requirement, FTA requires agencies to document such conditions for its review to ensure that the alteration is compliant with the regulations and, therefore, eligible for Federal funding.
3.4.4Areas of Primary Function and Path of Travel
Requirement
“(2) When a public entity undertakes an alteration that affects or could affect the usability of or access to an area of a facility containing a primary function, the entity shall make the alteration in such a manner that, to the maximum extent feasible, the path of travel to the altered area and the bathrooms, telephones, and drinking fountains serving the altered area are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, upon completion of the alterations. Provided, that alterations to the path of travel, drinking fountains, telephones and bathrooms are not required to be made readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, if the cost and scope of doing so would be disproportionate” (§ 37.43(a)).
“As used in this section, a ‘primary function’ is a major activity for which the facility is intended. Areas of transportation facilities that involve primary functions include, but are not necessarily limited to, ticket purchase and collection areas, passenger waiting areas, train or bus platforms, baggage checking and return areas and employment areas (except those involving non-occupiable spaces accessed only by ladders, catwalks, crawl spaces, very narrow passageways, or freight (non-passenger) elevators which are frequented only by repair personnel)” (§ 37.43(c)).
“As used in this section, a ‘path of travel’ includes a continuous, unobstructed way of pedestrian passage by means of which the altered area may be approached, entered, and exited, and which connects the altered area with an exterior approach (including sidewalks, parking areas, and streets), an entrance to the facility, and other parts of the facility. The term also includes the restrooms, telephones, and drinking fountains serving the altered area. An accessible path of travel may include walks and sidewalks, curb ramps and other interior or exterior pedestrian ramps, clear floor paths through corridors, waiting areas, concourses, and other improved areas, parking access aisles, elevators and lifts, bridges, tunnels, or other passageways between platforms, or a combination of these and other elements” (§ 37.43(d)).
Discussion
Under § 37.43(a)(2), if a transit agency is altering a primary function area, such as a station platform, then it must make the path of travel to that altered area accessible to the maximum extent feasible, subject to a cost analysis. Section 37.43(c) defines primary function as a major activity for which the facility is intended. Appendix D to § 37.43 explains that primary function areas include waiting areas, ticket purchase and collection areas, train or bus platforms, baggage checking and return areas, and employment areas (with some exceptions stated in the rule for areas that are used by service personnel and are very difficult to access).
Appendix D to § 37.43 also notes:
First, if the alteration is made to a primary function area, (or access to an area containing a primary function), the entity shall make the alteration in such a way as to ensure that the path of travel to the altered area and the restrooms, telephones and drinking fountains servicing the altered area are readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs.
Second, alterations to drinking fountains, telephones, and restrooms do not have to be completed if the cost and scope of making them accessible is disproportionate.
3.4.5Disproportionate Costs
Requirement
“(1) Alterations made to provide an accessible path of travel to the altered area will be deemed disproportionate to the overall alteration when the cost exceeds 20 percent of the cost of the alteration to the primary function area (without regard to the costs of accessibility modifications).
(2) Costs that may be counted as expenditures required to provide an accessible path of travel include:
(i) Costs associated with providing an accessible entrance and an accessible route to the altered area (e.g., widening doorways and installing ramps);
(ii) Costs associated with making restrooms accessible (e.g., grab bars, enlarged toilet stalls, accessible faucet controls);
(iii) Costs associated with providing accessible telephones (e.g., relocation of phones to an accessible height, installation of amplification devices or TDDs);
(iv) Costs associated with relocating an inaccessible drinking fountain” (§ 37.43(e)).
Discussion
A detailed analysis is necessary to determine whether the cost of making the path of travel to an altered area is “disproportionate.” Public entities are not required to complete alterations to the path of travel, drinking fountains, telephones, and restrooms if the cost and scope of making them accessible is “disproportionate” to the overall cost of the alteration to the primary function area. (See § 37.43(a)(2).)
In other words, when altering a primary function area, if the costs of changes to the path of travel to that primary function area are disproportionate, then public entities are required only to complete those changes for which the costs are not disproportionate. As explained in § 37.43(e), alterations made to provide an accessible path of travel to the altered area are deemed disproportionate when the cost associated with the accessible path exceeds 20 percent of the cost of the alteration to the primary function area (without regard to the costs of accessibility modifications).
For example, consider a subway station that is not designated as a key station that only has stair access and the only way to provide access to individuals who use wheelchairs would be to install elevators. An alteration project to the platform areas might involve retiling the platform surface at a cost of $150,000. Accordingly, costs to make alterations to provide an accessible path of travel to platforms that exceed $30,000 would be disproportionate, and more costly path-of-travel improvements like elevators would not be required. 16 On the other hand, if extensive renovations to the platforms and mezzanine are planned, and elevators would increase the cost of the renovations by 20 percent or less, § 37.43(e) requires that elevators be included.
When altering a primary function area, only the costs of the additional alterations to the path of travel are relevant to calculating disproportionate costs. Section 37.43(a)(1) requires the altered area itself to be accessible.
In this context, “costs” include those necessary to bring the alteration project to its conclusion, such as design, engineering, and construction. Ongoing maintenance and other continuing operating expenses are not part of the calculation. For example, it would be appropriate to consider the total costs of designing, engineering, and construction for the alterations to the primary function area, including ADA compliance for the altered elements. The total would form the basis against which the costs of providing an accessible path of travel would be measured for purposes of determining disproportionality. But it would not be appropriate to include the ongoing expected maintenance costs (e.g., those associated with elevators) as part of the project costs.
3.4.6Accessibility Improvements When Costs Are Disproportionate
Requirement
“(1) When the cost of alterations necessary to make a path of travel to the altered area fully accessible is disproportionate to the cost of the overall alteration, then such areas shall be made accessible to the maximum extent without resulting in disproportionate costs;
(2) In this situation, the public entity should give priority to accessible elements that will provide the greatest access, in the following order:
(i) An accessible entrance;
(ii) An accessible route to the altered area;
(iii) At least one accessible restroom for each sex or a single unisex restroom (where there are one or more restrooms);
(iv) Accessible telephones;
(v) Accessible drinking fountains;
(vi) When possible, other accessible elements (e.g., parking, storage, alarms)” (§ 37.43(f)).
“If a public entity performs a series of small alterations to the area served by a single path of travel rather than making the alterations as part of a single undertaking, it shall nonetheless be responsible for providing an accessible path of travel” (§ 37.43(g)).
“(1) If an area containing a primary function has been altered without providing an accessible path of travel to that area, and subsequent alterations of that area, or a different area on the same path of travel, are undertaken within three years of the original alteration, the total cost of alteration to the primary function areas on that path of travel during the preceding three year period shall be considered in determining whether the cost of making that path of travel is disproportionate” (§ 37.43(h)).
Discussion
Section 37.43(g) prohibits public entities from circumventing the requirements for path of travel alterations by making a series of small alterations to the area served by a single path of travel. Limitations also apply to alterations of different areas served by a single path of travel within three years of the original alteration. When considering undertaking subsequent alterations to primary function areas on a single path of travel within three years, § 37.43(h) obligates public entities to consider the total cost of alteration to the primary function areas on that path of travel during the preceding three-year period in determining whether the cost of making that path of travel accessible is disproportionate.
Public entities are encouraged to consider the cost-effectiveness of undertaking alterations of multiple elements. Advisory 202.3 of the DOT Standards notes:
Although covered entities are permitted to limit the scope of an alteration to individual elements, the alteration of multiple elements within a room or space may provide a cost-effective opportunity to make the entire room or space accessible.
Finally, Appendix D to § 37.43 explains:
In looking at facility concepts like “disproportionality” and “to the maximum extent feasible,” [DOT] will consider any expenses related to accessibility for passengers. It is not relevant to consider non-passenger related improvements (e.g., installing a new track bed) or to permit “gold-plating” (attributing to accessibility costs the expense of non-related improvements, such as charging to accessibility costs the price of a whole new door, when only adding a new handle to the old door was needed for accessibility).
For example, if a transit agency’s renovation of a rail station includes the installation of a new track structure and track bed, then costs of these alterations are not attributable to the costs of making the path of travel to the altered passenger area accessible.
Transit agencies with questions about calculating disproportionate costs for facility alterations are encouraged to seek assistance from the FTA Office of Civil Rights.
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