Final Report March 2000



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10.1.10 Creation of Jobs

In addition to over 300,000 people directly employed by transit, tens of thousands of others are dependent on transit for their livelihood in the United States. These include engineering and construction workers planning and building transit facilities, transit consultants, manufacturers of transit vehicles, equipment and parts, retail employees serving transit passengers, and employees in all sectors of the U.S. economy indirectly supporting transit activities. It is estimated that 2,400 direct and 5,800 total jobs are created by each $100 million transit capital investment. Operating expenditures of $100 million would generate 3,100 direct and 7,300 total jobs.



10.1.11 Increased Productivity

Investment in transit is estimated to improve worker output by about $520 billion over the next 10 years, assuming an investment of $100 billion. The better facilities and services provided by the investment result in more efficient movement of people and goods, which saves time, reduces costs and increases productivity.




10.2 How to Revitalize Public Transport System

Motorists will not readily switch to public transport unless it is significantly better and more reliable. The main aim of the revitalization of public transport system is to increase personal choice by improving the alternatives and by securing the mobility that is sustainable in the long term. Better public transport will encourage more people to use it. People say that they want more choices on whether to use their cars and more reliable journeys, that they want a better public transport system and one that doesn't let them down, and that they want better protection for the environment and they want less pollution because they are worrying about their health.



10.2.1 Direct Revitalization
Introducing Auto-restricted Zone or Transit Mall
We need to develop new designs for auto-restricted zones, transit mall, or traffic calming, for example, in historic cores of some towns, in popular countryside destinations and rural lanes, or in low speed and home zones in residential areas.
Introducing Bus Priority Lanes or Busways
Bus priority lanes, if properly enforced, will make buses quicker and more reliable. Even a small increase in the numbers of bus passengers will transform the economics of the bus industry, allowing higher levels of investment in new buses and better services.
Highway-based transport policy has failed to solve the traffic and air pollution crisis. Rather, it worsens the traffic condition. Priority is needed for improvement and investment in public transport. Especially, buses need to be given effective, enforceable priorities in the form of exclusive bus lanes or signal priority for bus with low investment. Waiting and transfer times should be reduced, and vehicle quality should be improved. Priority to public transport also gives an improvement in the infrastructure and environment for pedestrians. Shaded routes, continuity of footpaths, and separation from dangerous traffic should be considered.
Interconnecting Public Transport Systems
For public transport to provide an attractive alternative to the convenience of a car, it must operate as a network. We should emphasize the following:
 More through-ticketing;

 Better facilities at stations and other places for interchange;

 Better connections and co-ordination between services;

 Wider availability and provision of information on time tables, route planning and fares;



  • Supplying a comprehensive public transport information system, available over the telephone, internet, etc.

The integrated transport systems can already be seen in Europe; for example:


 Fares and ticketing

In the Netherlands, 'strippenkaart' tickets allow passengers to make a fixed number of journeys in different Dutch cities using any type of public transport.

 Interconnecting services

In Hanover and Stuttgart, evening passengers can ask their tram driver to radio ahead for a taxi to meet them at their destination stop. The cost is included in the tram fare as a flat-rate add-on.

 Passenger information

Since May 1992, passengers in the Netherlands have been able to ring a single national telephone number for full door-to-door timetable, fares and other information.

 Interchange facilities

Vandal-proof lockers for cycle storage are provided at stations in the Netherlands.

Local buses in Basel and Tubingen carry bikes on special racks or platforms.
One of the best examples in Britain of a successful area ticket scheme is to provide unlimited pre-paid travel within specified zones on bus, rail, underground and Docklands Light Railway services throughout London. London Transport estimates that introducing the Travelcard has increased bus passenger miles by one fifth, with the increase of underground usage by one third.
Many of journeys include an interchange, from a relatively straightforward change of buses at a bus stop to major rail stations and airports where several ways of travelling come together. Quick and easy interchange is essential for public transport to compete with the convenience of car use, which is why local authorities' local transport plans should consider interchange facilities. For more convenient transfer between public transport systems, the following various schemes are required: 
 reliable/punctual and frequent services to produce minimal waiting times;

 short walking distances and clear directional signs;

 better directional signs between, for example, bus stops and between rail and bus stations;

 staff availability;

 well maintained infrastructure;

 good personal security;

 better protection from the weather;

 instantly readable and relevant information on routes and frequencies;

 secured parking for bikes at bus shelters.
Local authorities are expected to identify the improvements that need to be made. Funding will be available through local transport plans for improving interchanges - especially to help disabled people and for pedestrian and cycle access.
Designing for better interchange can yield significant benefits and represents good value for money. For example, many cities have re-organized their street bus stops and now have groups of stops served by interconnecting services. Small-scale improvements can make a real difference, but are often overlooked. Further research should be done in order to update guidance on interchange, identifying best practice and good design. The guidance should cover the needs of disabled people. It should look at the shops and cafes, well-maintained toilets and baby-changing facilities, and attractive architectural design and public art can add to quality of interchanges and make them safer and more inviting places.
Pedestrian access to rail and bus stations especially in developing countries is often poorly designed and hazardous. Significant measures also need to be taken to improve provision for cyclists. This is relatively limited even at the larger rail stations and where storage facilities are provided, security is often poor, deterring cyclists from using trains and rail passengers from cycling to the station.
Rail operators should provide the followings, as far as they are reasonably practicable:
 general customer information on cycle facilities;

 improved access for cyclists to stations;



  • sufficient, adequate and convenient cycle parking at stations - under surveillance and well- signed;

  • on-board storage of bicycles which is sufficient, safe and secured, and does not unduly inconvenience other users;

 at-station information and help for cyclists.
Local development plans should consider allocating sites for interchange; for example, for park and ride to city centers and at bus and rail stations. Local planning authorities can develop these proposals through the exercise of their development control responsibilities. To help local authorities we have commissioned research into what makes park and ride successful and its effect on car mileage.
It is also necessary to encourage bus and train operators to develop the potential of integrated bus and rail services. Some train operators already operate feeder bus services linking stations to those towns that have no rail routes or inadequate connections. Cooperation between bus and train operators make interested in connecting services, coordinated timetables and integrated networks. Taxis are an important part of an integrated public transport system and, together with private hire vehicles, filling the gap when most buses and trains have stopped for the night. Local authorities will need to consider these vehicles in their local transport plans including, for example, the priority they are to be given when road space is reallocated and whether there are sufficient taxi bays in the right places, operating at the right times of day.
An integrated public transport system - primarily focused at the local level, though with appropriate recognition of the regional dimension - would offer many advantages. It requires reliability and quality, with availability of connecting services and physical provision for them; priority for public transport within the road network; good information about timetables and fares; through ticketing; and provision for people with reduced mobility.
Making Transit Safer and Easier
Safe routes to schools will give parents more confidence in letting their children make their own ways. CCTV cameras in car parks and bus stations will make users, especially women, feel safer. People should be able to travel safely and without fear for their personal security. Parents should not have to drive their children to school, worring their safety ; women and older people should feel safe to use public transport after dusk.
Concern on personal security is a constraint on the use of public transport. This can be worse at night and for older people, women and children. People who live in inner city areas with high crime levels can suffer most. A research has suggested that over 10% extra patronage of public transport could be generated mainly in off-peak times if travelers, particularly women, felt safer in making their journeys.
To make people more use of public transport, we should understand that for some, especially women, and for some time, the private car will continue to be perceived as providing the safest way in terms of personal security. The reduction of crime, and fear of crime, wherever it occurs in the transport system, will be a major priority for the increase of ridership. Crime prevention techniques on public transport such as CCTV in transit stations should be adopted. Simple measures can also be important, for example, better lighting and training and availability of staff. Station staffs also have an important role in helping their customers, particularly elderly and disabled people, to use services. Attention also needs to be given to the design and layout of bus stations and their operation, particularly at night, in order to increase passenger security. Further measures may also be needed to make car parks near stations or at park and ride sites even safer, to encourage more people to use public transport for part of their journey.
For bus passengers, the greatest fear about personal security is waiting at the bus stop and on the walk to and from the bus stop at either end of the journey. This is something that can be tackled in part through getting street design right in the first place, as well as by enhanced security through measures such as CCTV - which also has a part to play in making bus journeys feel safer.
Investment in improving the quality of vehicles should bring safety benefits in addition to encouraging public transport use. Most bus passenger accidents are the result of falls on the bus or when getting off. But buses in cities are frequently involved in accidents with pedestrians, but the reasons for them are not identified clearly. Further research on safety at bus stops is needed. The siting of bus stops and location of crossings should take account of the need to minimize the risk of accidents, while encouraging a safer, more pleasant walking environment. Bus passenger safety, and all casualties in accidents involving buses, coaches and minibuses should be considered to see if changes to the construction standards for these vehicles could improve safety for passengers and for other road users.
Introducing New Technology to Public Transport
Improvements in fuel and vehicle technology will make a significant contribution to achieving our targets for improving air quality and reducing greenhouse gases. Developments in information technology will produce more reliable and comprehensive information to help public transport users. Technology can also help to make transport safer through, for example, improvements in vehicle design and the use of CCTV. Technology can help to provide better ticketing arrangements. The most should be made of smart card.
All bus and rail operators should be encouraged to offer an integrated ticket system as a part of their ticketing range. It can be a flexible alternative to season tickets for part-time workers, and useful for the occasional traveler. Although passenger information for the public transport is being improved, its quality still varies dramatically by country. It is good for rail journeys, variable for bus journeys and only good in a few places for journeys involving bus and rail. Most passengers generally need information on timetable, routes, fare, interchange details and facilities, how to book, and delays.
Train operators are required to co-operate in the provision of passenger information and it must be impartial between rail companies. The improvements include information displays and timetable information, development of 'real time' information for passengers, co-operation between operators following service disruption. Getting timetable and connection information is vital for many passengers. A national integrated journey timetable should be set up. The best way forward is to develop a framework on information already available and draws on new information schemes as they become available. Passengers would access the system through one inquiry point, even though information would be drawn from different sources. The inquiry points could include a telephone information line, inquiry bureau, and the Internet. To help secure improvements in passenger information at the local level, local authorities are required to ensure that information about bus services is available in their areas, including at bus stops. This will enhance local authority involvement in promoting public transport. Local authorities will have new powers to secure the availability of passenger information where necessary and to recover the costs from operators.
Good sign can help efficient use of the network. It needs to be well maintained and updated; signing can be made less environmentally intrusive. New techniques such as automatic incident detection offer the prospect of strategic traffic management control of highway networks. Use of in-vehicle information services and route guidance will help to reduce unnecessary travel, especially when real time traffic information is incorporated.
Introducing Competition in the Transit Industry
Ideally, the public authority purchases public transport services from the competitive market, awarding service contracts to the lowest responsible and responsive proposer. Competitive tendering is also called public-private competition since public agencies may also compete for services. The public authority retains full control over policy, routes, schedules, fares, and service standards. To the passengers, the public transport system remains an integrated whole with no apparent changes. Public agencies may competitively contract public transport routes, regions, operating facilities, or specialized services.
Governments in developed countries have begun to recognize the drawbacks of government monopoly in public transport sector and turning to service delivery mechanisms that improve public performance through the injection of competition and privatization. The principal privatization strategy has been competitive tendering, through which a public agency obtains a particular public service through the competitive market, guaranteeing service to the public, while reducing costs. Approximately 10% of fixed routes and more than 70% of door-to-door services are competitively tendered in the United States. All suburban bus services are competitively tendered in Montreal, and smaller public transport systems are competitively tendered in British Columbia, Alberta, and Ontario of Canada.
Conversions are underway or completed in Melbourne, Adelaide and Perth of Australia. All public transport services could be converted to competitive tendering by early in the next decade to improve public resource allocation and international competitiveness by subjecting public services to competition.
While competition can bring benefits to some customers as suppliers compete for market share, the wider public interest must always be taken into account. In transport, the problems of noise, congestion and pollution associated with individual travel decisions are often ignored and there is concentration on profitable routes at the expense of integrated transport networks which extend choice and accessibility.

Summary of Competitive Tendering Results



System

Period

% Converted

Total cost

Service level

Unit

costs

Annual unit cost

change

Auckland

1990-96

100%

-21.2%

16.5%

-33.5%

-7.6%

Denver

1988-95

25%

3.0%

25.6%

-18.0%

-2.8%

Indianapolis

1994-96

70%

8.5%

38.4%

-25.9%

-13.9%

Las Vegas

1993-94

100%

135%

243.0%

-33.3%

-33.3%

San Diego

1979-96

37%

2.7%

46.6%

-30.0%

-2.1%

Source: Wendell Cox et. al(1996)
Therefore, it is necessary;

  • to build a framework which retains competition in the market but provides for intervention where there is evidence that this is needed in the public interest. The ability of competition authorities to deal with anti-competitive agreements and abuses of dominant position will be substantially improved. Where operators deliver efficient services in the public interest they and their employees can expect to share in the rewards of their success;

  • to make increasing use of economic instruments such as pricing and taxation to send clear signals about the wider social and environmental impacts of travel decisions;

  • to improve the planning framework in a way which recognizes the interactions between transport modes, land use and economic development, and provides for a more stable, integrated and strategic background within which transport operators and others may make investment decisions.


Providing a New, Advanced Transit
Most cities struggling with the automobiles need to build up a better transit system offering people a viable alternative to the automobile. A major strategy is introducing new transit systems such as subway, light rail transit (LRT) or paratransit depending on city size. The fixed route systems such as subway or LRT become strong backbones of urban public transport systems. At the same time, bus systems should be reorganized to feed these systems. Then, public transport patronage goes up with reduction of travel time, high service quality and operating efficiency of the system. However, the main problems of cities in developing countries seems to be the lack of a politically powerful and well-coordinated city planning system which could approve and implement the building of costly transit facilities like subway or LRT. The participation of the public in city planning is essential to express community values.
Paratransit system such as taxi and shuttle bus is also important depending on the region. Low quality of paratransit service may increases traffic congestion even if its modal share is as high as private auto in some cities in Southeast Asia.
10.2.2 Indirect Vitalization
Redeveloping Cities with Well-Integrated Public Transport
We cannot expect many shifts to public transport only with the above short-run strategies. The new urban development must be compact and well-integrated with public transport. In many cities, a number of high-density residential facilities have been built with huge parking facilities, without efficient public transport access. This type of development is conducive to more auto dependence, which exacerbates traffic congestion and air pollution problems. Urban residential areas should be located around rail stations. These should be high density and mixed land use areas with minimal parking facilities. Higher urban densities significantly influence transport patterns through improving transit systems, reducing travel distances and enhancing the potential of walking.
The physical planning priorities of Singapore, Hong Kong and Tokyo ensure that a high proportion of new development is linked to transit, especially a rail station. Singapore and Hong Kong report high levels of integration of population and jobs with transit. For example, 50% of Hong Kong’s population is within 500 meters of a subway station. LA, Detroit, and Houston are typical of the cities most associated with the automobiles and facing serious dilemmas in resolving their automobile problems. However, Toronto, Vancouver, Portland have successful case studies in North America. The case studies tell us that people give up their cars and transfer if they can move to a superior and reliable form of transport mode. Those cities have the same experiences that they take a long time to overcome auto dependency. These cities have had growth in transit-oriented urban areas around new transit stations. Not only do the urban areas provide nice and close transit options for residents and employees but much of the need for a car is replaced by the option of a short walk for local trips. The federal government in Australia is funding $850 million to develop transit-oriented urban villages in all major cities as a way of coping with auto-dependent cities. Urban villages have been shown to save Australian cities very large amount of money because they require less expenditure on new infrastructure. They also create a much more improved environment.
Charging Congestion Fees for Roads
A study for the Government Office for London in 1995 investigated a range of charging levels and structures for congestion charging in Central London. It was estimated that congestion charging would make vehicle miles fall by 15% and CO2 emissions by 14.5%. Journey reliability and times for the remaining vehicles, notably bus operations, would be improved by some 20%. Major improvements to public transport services and infrastructure in combination with congestion charging could increase the reduction in vehicle miles still further - to over 20%.

Increasing Parking Charges
Parking charges are necessary reduce auto use and increase transit ridership. Several schemes are suggested as follows;


  • Parking control of on-street parking to prevent vehicles obstructing traffic and pedestrians;

  • New types of equipment for controlling on-street parking; electronic meters, pay and display machines operated by magnetic cards, and voucher systems;

  • Parking enforcement by local authorities, penalties used to fund enforcement, scope for more authorities to take up new powers;

  • Parking control, on- and off-street, as a component of plans to reduce the amount of travel in and to congested town centers;

  • Parking restraint strategies that include packages of measures to improve access to town centers by public transport and deter through-traffic and a levy on parking at the workplace

Employees driving to work and enjoying free parking at the workplace account for a significant proportion of peak-hour congestion. Researches have shown that controlling the price and availability of parking is capable of reducing traffic in congested areas. Local authorities determine the price and availability of public parking, but they have little control over existing parking spaces at private business premises. They can use their development control powers to limit the amount of parking spaces associated with new development. New measures are needed to tackle excessive workplace parking provision at existing developments so that local authorities can develop comprehensive parking management policies that support their transport and development plans.


Owners or occupiers of business premises would apply for a license to allow a certain number of vehicles to be parked on site. The aim is to reduce the amount of parking available as a means of reducing car journeys and increasing the use of public transport, walking and cycling. As with road user charging, a vital element in the effectiveness of the policy will be the use made of the proceeds to improve transport choice locally. That expenditure may have to take place in more than one local authority area.
Road user charging and the taxation of workplace parking will offer local authorities significant new powers for tackling congestion and pollution in their areas. They will also provide those authorities with significant new sources of revenue for funding improvements, for example in public transport, walking and cycling. Local people, business and other interests must be actively involved to ensure that their proposals attract support.
Applying Various Auto Demand Control Schemes
Cities with a high level of private auto usage have to restrain private auto use as well as ownership. Restraint on use only has not been working well. Vehicle taxes, registration duty and fuel tax, or even certificate of entitlement type tax should be applied at the same time. Designating particular parts of the cities as auto-restricted zone or transit mall would be appropriate. However, these strategies seem to have very little prospect in some developing countries, since the governments are sometimes highly committed to the development of the local car manufacturing industry.


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