Sourcing Alternatives Currently this service is costing agencies approximately USD 12,600 per month, counting salaries of 7 non-dedicated helpdesk staff. Smaller agencies without agency ICT staff lack technical support, and rely on goodwill from better staffed agencies for technical assistance on ad hoc basis. In comparison, commercial companies in Maputo charge more significant sums for technical support. 10) Consultancy Service This service provides ad-hoc technical implementation and support services to agency ICT projects using agency staff.
