ICT Reference Group Guidelines for DaO in ICT at the Country Level Page
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59 a. In conjunction with relevant
ICT Network and UNDG groups, establish inter-agency country office ICT standards that can be adopted by member agencies and that provide improvements in ICT services including,
inter alia, in the areas of
business solutions,
Green IT, ICT Security and infrastructure. b. Provide guidance on ICT investment, including appropriate cost-benefit analysis such as RoI and on mechanisms to address country-level
common ICT service needs, and identify opportunities for synergies, harmonization and
consolidation in the areas of, inter alia, business solutions, infrastructure,
customer support, procurement and ICT Security. c. Reviews all Group-initiated documentation (guidelines, mission reports, etc) prior to distribution beyond the Group. d. Promote the implementation and management of Delivering as One
components as they relate to ICT as outlined in the standard operating procedures and ensure appropriate alignment with other working groups. e. Respond or escalate to the ICT Network,
and its sub-bodies, and the UNDG, any other country- level ICT issue. f. Formulate and provide related trainings on ICT harmonization in interagency training forums.
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