Household Goods Shipments



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I certify that all shipments made and all information contained herein are true and correct as to the best of my knowledge. I understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or frauduluent statements herein, failing to provide the requested information or for violation of U.S. laws on exportation (13 U.S.C. Sec. 305; 22 U.S.C. Sec. 401; 18 U.S.C. Sec. 1001; 50 U.S.C. App. 2410).
Signature: _____________________________ Date:______________

Legible Name: __________________________ Phone:_____________

Email: _________________________________

Customs and Government Agency Information

All Custom’s and Regulatory Agency information can be obtained at www.cbp.gov



Puerto Rico is a territory of the U.S., there are no Customs Border Patrol formalities involved in trade or travel between the U.S. mainland and Puerto Rico.

Customs Valuation

Customs Inspection

US Customs and other regulatory agencies have the right to examine and take samples of goods entering the US to ensure compliance with US law and accurate assessment of duties. Shipments selected for inspection prior to release for delivery may experience customs delays. When Customs has released goods for immediate delivery prior to customs clearance, the importer is required to comply with post-delivery requests to submit the packages and or sample quantities to Customs.



Record-keeping

An owner, importer, consignee or anyone who files a customs entry is required by law to keep records related to imported goods. Generally records should be kept for 5 years from the date of the entry or an activity involving the entry (such as closure of a Temporary Importation Bond). Specific requirements are available in Title 19 of the Code of Federal Regulation (available at www.gpoaccess.gov/cfr/). Monetary penalties (for each customs release) and other disciplinary actions may be imposed for failures to produce required records (when requested by Customs).


Import/Export Duties or Taxes

The consignee or obligor of the shipment and its contents at destination is responsible to ensure clearance of any applicable taxes or duties owed at destination.


Import Clearance Process

The United States requires customs entry for all merchandise that is brought into US customs territory except for goods identified in 19CFR141.4 (which includes articles that were undeliverable in a foreign country and records, diagrams and other data with regard to any business, engineering or exploration operation). Except for goods entering the US in possession of a traveler, customs clearance is usually done electronically by either the importer or by a licensed customs broker on behalf of the importer, purchaser or consignee of a shipment. Most shipments are admitted for consumption and are assessed duty and tax upon arrival. (For information on admission for other purposes, see below.) The common types of customs entry are as follows:



  • Non-Entry: Permitted for goods listed in General Note 18 of the U.S. Tariff.

  • Informal: Permitted for most goods providing shipment value is less than $2,000.

  • Formal: Required for shipments valued at $2,000 or more and, at a lower value, for shipments containing certain goods. (Some formal entries are called "live" entries because all applicable entry documents and all duties must be presented before Customs will release the goods for delivery. In the case of goods subject to quota, this means that quota processing must be completed also.)

Customs entry is focused on 2 issues; first, admissibility (whether the goods meet conditions for entry) and second, on duty assessment and collection. Many shipments are released for delivery after Customs has determined that the goods are admissible and is assured that duty will be paid. (Customs entry is not legally completed until after the shipment has physically arrived, duties have been paid, and delivery of the goods has been authorized by Customs.
Agency Requirements

In addition to the basic entry requirements noted above, certain goods are subject to regulatory control by other US federal, state and local authorities. In order to ensure that goods are admissible, shipment information is made available to these agencies prior to customs release. Goods subject these controls must be released by the regulating agencies before Customs will authorize delivery or customs clearance. (For specific information, please contact the appropriate agency.) Shipment information is generally submitted to:



Department of Agriculture (USDA): Animals, plants and products derived for them or intended for use on animals
Food & Drug Administration (FDA): Products intended for human use
Drug Enforcement Agency (DEA): Narcotics, chemical precursors, and pill-making and capsule-filling machines
Bureau of Alcohol, Tobacco, and Firearms (ATF)
Fish and Wildlife Service (FWS): Non-domesticated animals and plants (furs, skins, shells, ginseng, etc.)
Department of Transportation (DOT): Motor vehicles and equipment
Other Import Requirements

FDA Prior Notice of Imported Food Shipments and Registration of Food Facility



FDA must receive Prior Notice of food imported into the U.S./P.R. for human and animal consumption. The Prior Notice requires additional data elements and must be submitted electronically to FDA no more than five days before arrival and no fewer than four hours before arrival by air and two hours by land. For exceptions and more information, please visit Food and Drug Administration available at www.fda.gov/oc/bioterrorism/bioact.html

Puerto Rico Import Prohibitions

The following items are prohibited into US/Puerto Rico by law:

  • White phosphorus matches

  • Immoral articles (as defined in 19CFR12.40) including films, pictures, writings, etc.

  • Merchandise produced by convict, forced or indentured labor (as defined in 19CFR12.42)

  • Counterfeit coins, stamps, currency or other monetary securities of any government and any plates, dies or apparatus used to create such counterfeits.

  • Switchblade/Bali song/gravity/ballistic knives

  • Merchandise from countries under US Sanction or embargo

  • Articles containing dog or cat fur

Importation of prescription drugs by an individual U.S. consumer for personal use is prohibited unless FDA approved.  There are exceptions/restrictions:  1. Prescription drugs, which are made in the U.S. and then exported, can only be returned to the U.S. manufacturer.  2.  Under limited circumstances as defined and allowed by FDA regulations, a small quantity of a prescription drug for personal use might be eligible for import in which case the following minimum information and documentation must be included on the commercial invoice and accompany the shipment:  a copy of a valid, written doctor's prescription; complete name, address and phone number of the U.S. licensed treating physician, name and address of the drug manufacturer; form of medicine (tablets, capsules, liquid, etc); quantity; type of packaging; type of medical condition being treated; if the medication can be purchased in the U.S.; dosage and strength.

General Import Restrictions

The following items are not acceptable for carriage to any international destinations unless otherwise indicated.  (Additional restrictions may apply depending on destination.  Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.)

  • Alcohol (acceptable to Import to US – Must check with local US Customs for specific amount)

  • APO/FPO addresses.

  • C.O.D. shipments.

  • Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.

  • Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, Japan, Sweden, United Arab Emirates and United Kingdom.  Note:  United Arab Emirates only allows Class 1.4 explosives to be shipped hold- for- pick-up to the FedEx Express facility in Dubai.)

  • Firearms, weaponry, and their parts (acceptable between the U.S. and Puerto Rico).

  • Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control.

  • Live animals (including insects) except via our Live Animal Desk (1.800.405.9052).

  • Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.).

  • Lottery tickets and gambling devices where prohibited by local, state, provincial or national law.

  • Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).

  • Collectible coins and stamps.

  • Pornographic and/or obscene material.

  • Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medical waste.

  • Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.

  • Shipments that require us to obtain any special license or permit for transportation, importation or exportation.

  • Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation.

  • Shipments with a declared value for customs in excess of that permitted for a specific destination. 

  • Processed or unprocessed dead animals, including insects and pets.  Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S. 

  • Packages that are wet, leaking or emit an odor of any kind.

  • Wildlife products that require U.S. Fish and Wildlife Service export clearance by prior to exportation from the U.S.  

TOTE Maritime Locations


TOTE Maritime ea Star is headquartered in Jacksonville, Florida, with offices in San Juan, Puerto Rico and St. Thomas, U.S. Virgin Islands. Our offices are strategically located at the ports we serve to provide maximum support for our customers.

For maps and directions please visit our website at www.totemaritime.com under the About Us tab


U.S. Mainland


Corporate Office
TOTE Maritime
10550 Deerwood Park Boulevard
Suite 509
Jacksonville, FL 32256
Phone:
(904) 855-1260 | Main
(877) SSL-SHIP | Toll Free
Fax:
(904) 724-3011 | Sales/Marketing
(904) 724-3007 | Sales/Marketing



Blount Island
TOTE Maritime
Blount Island Terminal
8710 Longshore Way
Jacksonville, FL 32226
Phone:
(904) 751-2110 | Main
(800) 845-1640 | Toll Free
(904) 751-2110 ×5100 | Equipment Control
Fax:
(904) 751-2024 | Main


Puerto Rico


San Juan
TOTE Maritime
P.O. Box 195461
San Juan, Puerto Rico 00919-5461




(physical address)
Caso Building, Suite 1206
1225 Ponce De Leon Avenue
San Juan, Puerto Rico 00907
Phone:
(787) 721-2330 |
Main
Fax:
(787) 724-0880 |
Main
(787) 721-2459 |
Credit & Collections
(787) 721-2459 |
Sales
Puerto Nuevo
TOTE Maritime
Puerto Nuevo Terminal
Avenida C, Muelle H
Zona Portuaria,
San Juan, PR. 00920
Phone:
(787) 721-2330 |
Main
Fax:
(787) 775-0091 |
Ops/Equipment Control




U.S. Virgin Islands


Virgin Islands
TOTE Maritime
3800 Crown Bay
VI Maritime Building
St. Thomas, VI 00804
Phone:
(340) 714-1361 |
Main
Fax:
(340) 714-1362 |
Main





Contact Us! – TOTE Maritime Customer Care

Our goal is to provide accurate, solution-driven information to our customers by combining the ideal mix of technology with a personal touch.




For Booking Requests, Updates and Cancellations

Booking Team
Toll Free Phone: 877-775-7447-Prompt 1
Toll Free Fax: 866-853-9012
Local Phone: 904-998-1007
Local Fax: 904-855-8871
BookingPR@totemaritime.com


For Rate Requests

Quote Team
Toll Free Phone: 877-775-7447 -Prompt 2
Toll Free Fax: 855-810-0126
Local Phone: 904-998-1015
Local Fax: 904-855-8122
Teamquotes@totemaritime.com


For All Other Customer Service Inquiries

Customer Service Team
Toll Free Phone: 877-775-7447-Prompt 4
Toll Free Fax: 877-601-9348
Local Phone: 904-998-1011
Local Fax: 904-855-8855
CustomerServicePR@totemaritime.com


To submit any shipping documents or paperwork to TOTE Maritime for your shipment, please send them to documentation@totemaritime.com Or fax them to 904-855-8106.

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