Incident investigation workshop



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How to develop a Why Tree-2012 DHK

RCFA PRINCIPLES

  • RCFA PRINCIPLES
  • Failures typically involve physical, human and systems components
  • Failures, like weeds, can be stopped by eliminating the ROOTS.
  • Failure Roots, like weed roots, are always part of a system.
  • If you area dealing with the physical effect of the failures only, you have probably found the direct KEY FACTOR(S).
  • If you are dealing with the human error, the effect you see is "blaming" someone for their actions and you have probably found more direct KEY FACTOR(S).
  • If you are dealing with the operating systems that enabled the failure to occur, you are likely at the underlying KEY FACTOR(S).

WHAT IS A KEY FACTOR?

  • WHAT IS A KEY FACTOR?
  • TRADITIONAL PROBLEM SOLVING PROCESS
  • Objective
  • To provide an understanding and skills on the use and application of WHY trees as root cause failure analysis (RCFA)tool and apply the method in practical examples
  • Affects 1 Failure/Incident
  • Physical
  • Key Factor
  • Affects 1 Person
  • Human
  • Key Factor
  • Affects The Whole Organization – Change Status Quo
  • Operating System
  • Key Factor

WHAT IS A WHY TREE?

  • WHAT IS A WHY TREE?
  • A WHY Tree is a systematic, disciplined approach used
  • in RCFA to uncover Key Factors through identification of physical, human and system causes.
  • WHY TREE
  • It's called a "WHY' tree because we keep asking "WHY?" to get to the key factors. It's also useful to ask "How can?" Differentiating between opinion and facts
  • why
  • why
  • why
  • why
  • why
  • why

WHAT IS A KEY FACTOR?

  • WHAT IS A KEY FACTOR?
  • WHY Trees use the simple but powerful logic of Cause and Effect:
  • CAUSE AND EFFECT IN WHY TREES
  • We apply cause and effect logic in WHY Trees by starting with the effect
  • and asking the question, "Why did it happen?" to arrive at the cause.
  • Why.. .(Effect)...because...(cause).
  • To test your logic read it back as...
  • If (effect)... then (cause), to see if it makes sense.
  • We continue the WHY Tree by making our new cause an effect and asking
  • why again.
  • The car stops
  • Effect
  • Cause
  • If I press on the brake pedal then the car stops…….
  • Or to put it another way

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