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OPERA – The Operations Club OPERATIONS MANAGEMENT Operations Management is the business function
responsible for planning, coordinating, and controlling the resources needed to produce products and services for the company. It can also be defined as a system that transforms the inputs (Materials, manpower,
information, finance, time) into outputs that deliver values to the consumers most efficiently and effectively. Operations management aims to maximize the efficiency of goods production and services that effectively fulfill customer needs. OM includes strategic, tactical, and operational decisions.
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Strategic decisions include determining the size and location of manufacturing plants, deciding the structure of service or telecommunications networks, and designing technology supply chains.
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Tactical decisions include
plant layout and structure, project management methods, and equipment selection and replacement.
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Operational decisions include production
scheduling and control, inventory management, quality control and inspection,
traffic and materials handling, and equipment maintenance policies.
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