Description: How do you lead your direct reports when you don't see them? Globalization, technology, work-life balance, and outsourcing have created a workplace where leaders rarely see the individuals they lead and, therefore, may struggle to use the skills of Situational Leadership (Diagnosis, Flexibility, and Partnering) without face-to-face contact. The program was developed to take advantage of the latest in multimedia technology. It uses experiential learning methodologies and a variety of optimal learning techniques.