1.2 Approaches to information systems
Multiple perspectives on IS shows that the study of information systems is a multidisciplinary field, where no single theory or perspective dominates. Figure 1.3 shows the major disciplines that contribute problem, issues and solutions. In general, the field can be divided into technical, behavioral and socio-technical approaches.
Technical approach emphasizes mathematically based, normative models to study information systems as well as the physical technology and formal capabilities of these systems. Three disciplines that contribute to this approach are
• Management Science emphasizes the development of models of decision making and management practices.
• Computer Science establishing theories of compatibility, method of computation and methods of data storage and access.
• Operation Research focuses on mathematical technique for optimizing selected parameters of organizations. E.g. transportation, inventory control and transaction cost.
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