Lesson Plans LabSim pc pro


Section 9.5: Remote Services



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Section 9.5: Remote Services

Summary


This section examines using remote services to access a computer from a remote location. Details include:

  • Remote Desktop

  • Remote Assistance

Students will learn how to:

  • Configure a host computer to accept Remote Desktop connections.

  • Open the Remote Desktop port in the Windows Firewall.

  • Establish a guest Remote Desktop connection.
PC Pro Exam Objectives:

  • Enable and configure Remote Desktop and Remote Assistance.
A+ 220-802 Exam Objectives:




  • 1.5   Given a scenario, use Control Panel utilities (the items are organized by "classic view/large icons" in Windows).

    • Common to all Microsoft Operating Systems

      • System

        • Remote settings

    • Unique to Windows 7

      • Remote applications and desktop applications

  • 1.6   Setup and configure Windows networking on a client/desktop.

    • Remote desktop


Lecture Focus Questions:

  • Which versions of Windows support a guest Remote Desktop connection? A host Remote Desktop connection?

  • Which port must be opened to allow Remote Desktop to run through the firewall?

  • How does printer redirection work in Remote Desktop?

  • What are the different ways you can send a Remote Assistance invitation?



Video/Demo Time



9.5.1 Remote Desktop 6:48

demo9.5.2 Using Remote Desktop 13:23

9.5.4 Remote Assistance 4:54

demo9.5.6 Using Remote Assistance 10:22
Total 35:27

Lab/Activity


  • Configure Remote Services

Number of Exam Questions


6 questions

Total Time


About 50 minutes


Section 9.6: Applications

Summary


In this section students will learn the basics of managing applications. Concepts covered include:


  • Elements an installation typically modifies

  • Shortcuts

  • Applications a 64-bit operating system can run

  • Default directories that applications are installed to

  • Permissions required to install applications

  • Special rights required to run applications

  • Solutions when you are unable to run an application

Students will learn how to:



  • Run an application as an administrator.

  • Configure compatibility mode for an application.
A+ 220-802 Exam Objectives:




  • 1.1   Compare and contrast the features and requirements of various Microsoft Operating Systems.

    • Windows XP Home, Windows XP Professional, Windows XP Media Center, Windows XP 64-bit Professional

    • Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise

    • Windows 7 Starter, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Ultimate, Windows 7 Enterprise

    • Features:

      • 32-bit vs. 64-bit

      • Aero, gadgets, user account control, BitLocker, shadow copy, system restore, ready boost, sidebar, compatibility mode, XP mode, easy transfer, administrative tools, defender, Windows firewall, security center, event viewer, file structure and paths, category view vs. classic view


Lecture Focus Questions:

  • How is a shortcut different than a regular file?

  • What is the difference between the Program Files and the Program Files (x86) folders? Which operating systems have the Program Files (x86) folder?

  • What group membership might be required to install or applications?

Video/Demo Time



9.6.1 Applications 3:15

demo9.6.2 Managing Applications 17:53
Total 21:08

Lab/Activity


  • Manage Applications

Number of Exam Questions


12 questions

Total Time


About 40 minutes

Section 9.7: Updates

Summary


This section discusses using updates to keep your computer up to date. Details include:


  • The role of updates

  • Types of Windows updates:

    • Hotfix

    • Service pack (SP)

  • The role of Windows Update

  • Updating non-Microsoft applications

  • Updating hardware devices

Students will learn how to:



  • Enable and configure Windows Updates.

  • Update the firmware on a network device.
PC Pro Exam Objectives:

  • Configure Windows Update settings.
A+ 220-802 Exam Objectives:




  • 1.2   Given a scenario, install, and configure the operating system using the most appropriate method.

    • Driver installation, software and windows updates

  • 1.7   Perform preventive maintenance procedures using appropriate tools.

    • Best practices

      • Windows updates

      • Patch management

      • Driver/firmware updates


Lecture Focus Questions:

  • What is the difference between a hotfix and a service pack?

  • What should you do if you need to install service pack 2 but haven't yet installed service pack 1?

  • What are two reasons why updates are released for the operating system?

  • How does keeping system software up to date increase security?

  • Which update setting would be appropriate if you wanted to review the list of updates before they are installed?

  • In addition to using Windows Update, what else should you do to make sure that all application and driver files are updated?

Video/Demo Time



9.7.1 Updates 6:26

demo9.7.3 Using Windows Update 12:36

demo9.7.5 Performing a Firmware Update 10:21
Total 29:23

Lab/Activity


  • Configure Windows Update

Number of Exam Questions


7 questions

Total Time


About 45 minutes



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