Maintain hospitality industry knowledge
Profit and nonprofit businesses
Download 2.68 Mb. View original pdf
|
develop-and-update-tg, SITHIND001B R1
- Navigate this page:
- Different industry sectors
| Profit and nonprofit businesses The hospitality industry can be divided into two general categories – commercial and noncommercial. Commercial establishments operate for profit. These include hotels, motels, convention centres, takeaway premises, and restaurants licensed clubs seek to operate at a profit but their profits must be ploughed back into the club for the benefit of the members and so are regarded as not for profit even though they seek to trade at a profit. Noncommercial establishments do not seek to make a profit, some even acting in a charitable capacity or in response to community need these can include some hospitals and canteens that operate in some workplaces and are subsidised by the company or some other funding source. These nonprofit businesses do not aim to trade at a loss (indeed they will still operate within strict budgetary controls) but their focus is more on providing a service than showing a return on investment. They will still watch their income and expenditure but their ongoing viability does not rely on showing a profit. Different industry sectors The hospitality industry is often called the Tourism and Hospitality Industry and comprises Restaurants and cafes Hotels Clubs Meetings and events – MICE Tours operators Tours guides. Most operators are small-medium enterprises (SMEs). Element 1: Seek information on the hospitality industry © ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge 17 The word sector as it is applied to the industry can be subject to liberal interpretation and can refer to Individual types of businesses – restaurants, hotels, clubs Generic services provided – meetings, events, tour operators and guides. We will use this approach to briefly identify some of the different business types operating within the broad definition of the hospitality industry. Restaurant A restaurant is an establishment where the predominant activity is the production and service of food for consumption on the premises. Many/most restaurants are licensed to sell liquor but there is no legal requirement that a restaurant sell liquor where alcohol is sold, an appropriate liquor license must beheld. Restaurants maybe based on A national cuisine – French, Mexican, German, Italian, Japanese or the local cuisine A style and/or speed of service – which can include simple plated service, through the more formal silver service, to dishes prepared/cooked at the table (called „gueridon service) A unique feature – such as a view of a natural landscape, their proximity to a certain area/landmark or other facilities (such as cinemas, theatres, sporting complexes, transport) A nominated activity – such as a tramcar restaurant, a theatre restaurant or a variety of entertainment combined with dining. Cafes A café can serve breakfast, brunch, lunch, dinner and supper and often coffee and cake or other snacks) in between. They mayor may not be (liquor) licensed. Besides the usual food and beverage service, cafés can sometimes provide basic entertainment. The word café tends to denote a more casual, relaxed and informal environment than maybe expected in a restaurant. Patrons in a café often eat just a snack rather than a full meal. Premises often call themselves bar and café‟ to highlight the fact they serve alcohol. Hotels Hotels cover an extremely wide range of premises from a local hotel to an international standard five-star premises featuring a large range of facilities including, for example, 24- hour room service. Hotels may have a rating system applied to them using one star up to five stars the more stars, the better the quality, the more services and facilities available (and usually the more expensive they are for guests to stay in. A hotel can have many departments – see below, this Section. |