Maintain hospitality industry knowledge
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| Convention centres Convention centres can offer a variety of services, though they vary according to the size and the capacity of the centre. Some centres may cater for 3,500 guests in one day, running a fully staffed kitchen that uses the cook/chill method for most hot entrée and main menu items some have their own bakery. Convention centres mostly employ casual staff. Element 1: Seek information on the hospitality industry © ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge 19 Larger centres employ one shift to setup the tables and the bars fora function, and then another shift takes over to run the actual service. Once the function is finished and guests have gone, another shift arrives to cleanup the room and reset for the next shift/function. Many hotels and clubs feature convention facilities within their premises. Licensed clubs Clubs can have a number of departments including restaurants, bars, bottle shops, functions, entertainment, sports and recreation, front office, security and (in some cases) gaming and accommodation. Clubs cater for members and their guests. Clubs are generally not open to the public in the same way hotels are if a person is not a member of the club they have to be signed in as a guest in order to be legally on the premises/served. Nightclubs Nightclubs are popular hospitality venues. There are many different areas of work in a nightclub – bar, restaurant, front desk, security and entertainment. Some nightclubs are very busy and clients can often be demanding so employees need to be good at working well under pressure. Staff must also enjoy late shifts, loud music, working when everyone else is partying, and early morning finishes. Most nightclubs are standalone businesses operating only as nightclubs, while some hotels feature a nightclub within their premises. Resorts Resorts can offer a wide range of services including food and beverage, accommodation, functions/conferences, nightclubs, sporting activities, entertainment and leisure activities. Working in a resort can be a lot of fun, though the work is usually very demanding with very long hours. Most resort employees live in staff quarters at the resort, so they are always available if needed the lifestyle sounds idyllic but the reality is usually somewhat different to the dream. Download 2.68 Mb. Share with your friends:
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