Element 2: Source and apply information on legal and ethical issues for the hospitality industry
© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge
63 Providing equal and fair services to all people in accordance with EO legislation Paying relevant taxes and fees associated with the operation
of the establishment – such as taxes, fees for licences, rates and charges Ensuring appropriate insurance is taken out
to cover workers and patrons – such as workers compensation insurance and public liability insurance Offering products and services that conform to what is advertised
– and is fit for the purpose it is intended Being a responsible corporate citizen and community member
– by
actions such as buying locally, employing local people, paying accounts on time,
participating in local events, contributing to the local community.
Employee rights Employee rights extend to, though are not restricted to Being paid, and working under conditions in-keeping with awards or other employment instruments A workplace free of discrimination A safe and secure working environment.
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