Element 3: Update hospitality industry knowledge
© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge
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Element 3: Update hospitality industry knowledge 3.1 Identify and use a range of opportunities to update general knowledge of the hotel and travel industries Introduction It is important to be up-to-date with the ever-changing industry in which you work. This might mean you have to find out information about an individual venue/property,
a particular sector, or about the industry in general. Always remember having information about the industry and applying it to your daily practices can boost your career opportunities in the future, and enhance the experience of guests/visitors. Also remember information
is worthless if it is not applied and
shared so it is important to incorporate it into your daily work.
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