Management Information Systems a model of mis, Leading Research, and Research Trends



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Terry A. Winograd


Professor, Department of Computer Science

Director, Human-Computer Interaction teaching programs

HCI Research Director, Stanford Interactivity Lab

Department of Computer Science

Stanford University (Stanford, California)


EDUCATION


Ph.D. – Applied Mathematics, Massachusetts Institute of Technology, 1970

MA -- Linguistics, University College (London), 1967

BA – Mathematics, The Colorado College, 1966

RESEARCH INTERESTS


Human-computer interaction design, with a focus on the theoretical background and conceptual models.






KEY PUBLICATIONS


  • Winograd, T. (1988). "A Language/Action Perspective on the Design of Cooperative Work." Human-Computer Interaction 3(1): 3-28.



  • Winograd, T. (1972). Understanding Natural Language, Academic Press, 1972.



  • Winograd T. and F. Flores (1986). Understanding Computers and Cognition: A New Foundation for Design, Addison-Wesley, 1987.



  • Winograd, T., J. Bennett, et al. (1996), Bringing Design to Software, Addison Wesley, 1996




John M. Carroll


Professor, Information Sciences and Technology

Director, Center for Human-Computer Interaction, Virginia Tech


EDUCATION


Ph.D. Psychology, Columbia University, 1976

M.A. Psychology, Columbia University, 1974

M.Phil. Psychology, Columbia University, 1975

B.A., Mathematics and Information Sciences, Lehigh University, 1972


RESEARCH INTERESTS


Scenario-based methods for design and development, minimalist techniques for making information efficient, computer support for collaborative work and education, community-oriented computing, and social impacts of computing.






KEY PUBLICATIONS


  • Carroll, J. M. (1995). Scenario-based design: envisioning work and technology in system development, New York Wiley.





  • Carroll, J. M. (2000). Making use: scenario-based design of human-computer interactions. Cambridge, Mass., MIT Press.






Social Informatics

Background


Social Informatics (SI) is the interdisciplinary study of the design, uses and consequences of information technologies that takes into account their interaction with institutional and cultural contexts (Kling, Rob. 1999. What is Social Informatics and Why Does it Matter?).  It includes the study of the roles of information technology in social and organization change as well as the ways that the social organization of information technologies are influenced by social forces and social practices. Research of SI is often combined with other behavioral research such as management, arts & humanities, communication, and psychology. Some important theories are the Media Richness Theory, Social Presence Theory, SIDE theory, Computers as Social Actors, and Internet Addiction Theory. The following issues are salient in SI research today:

  1. Privacy and Information Security Issues

  2. Encryption and Cryptography

  3. E-Government, e-voting, and teledemocracy

  4. Intellectual property and patents

  5. Free Speech vs. regulating Internet content

  6. Social and Psychological issues of computer-mediated communication

  7. IT Policy

  8. The Digital Divide

  9. Social and Ethical Issues of the Internet

Social, psychological, and ethical related issues are important because of the way they directly affect users. The social issues address the impacts of the computer technologies that are currently available on organizations, individuals, and communities. The psychological issues within technology research deal with the cognitive and emotional states of people utilizing it. The ethical issues involve privacy concerns, moral dilemmas, and sensitive information. Policy issues such as self-regulation, laws governing computer technology, sociological and psychological well beings of people stems from these areas of research. They have come to the forefront of public debate in the recent past as several pieces of high-profile legislation have arisen to combat piracy, copyright violations, fraud and terrorism. As a result, SI research will continue to be one of the active research fields as these issues are explored.


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