O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of

You understand that data transmitted over our GPRS, 3GSM or Next G networks using the Xora TimeTrack Solution may be intercepted by third parties without our knowledge (or the knowledge of Xora). If you require additional security for your data, please contact your Telstra representative.

25. Xora will operate a helpdesk that you may contact by email or telephone for reasonable email and telephone support in relation to your use of the Xora TimeTrack Solution. This helpdesk will operate between the hours of 8.00am to 5.00pm (AEST), Monday to Friday.

26. You may cancel your Xora Application licence at any time by telling us. If you cancel a Xora Application licence, you will be unable to access information from Xora's website about the Mobile Device connected to that licence from the cancellation date.

27. If you are on a fixed term plan and during your 12 month term:

    1. you terminate your Xora Application licence (other than as a result of our material breach),

    2. you move to the month-to-month casual plan; or

    3. we cancel your Xora Application for a material breach by you (in accordance with the General Terms of Our Customer Terms),

we may charge you an ETC, calculated as follows:

ETC payable =	ETC Base Amount x No. months (or part thereof) remaining in your 12 month term
	12

• 
  Xora TimeTrack Lite = $162
  
• 
  Xora TimeTrack BusinessPlus = $189
  
• 
  Xora TimeTrack Gold = $216
  

28. We will not charge an early termination charge where you move between the Xora TimeTrack Lite, Business Plus or Gold options.

29. The ETC payable decreases over the life of your 12 month term. The amount of the ETC represents our genuine estimate of the costs and loss of profits we are likely to suffer as a result of the termination, variation or deactivation.

30. The ETC specified above is in addition to any ETC that may be payable if you cancel your mobile voice plan or mobile data plan.

31. If you cancel the eligible Telstra mobile plan or Telstra mobile data plan used in conjunction with your Xora Application licence and do not move your Xora Application to another eligible Telstra mobile plan or Telstra mobile data plan (as relevant), the Xora Application will cease to work and we may cancel the associated Xora Application licence.

32. The Xora Application is available on two plan types:

    1. fixed term plan for 12 months; or

    2. month-to-month casual plan.

33. We will charge you:

    1. a once-off establishment fee for each Xora Application licence purchased from us; and a

    2. monthly licence fee for the Xora Application you select, as set out below.

You understand that there will be additional charges for your eligible mobile devices, your mobile plan, mobile data plan and voice and data usage.

(a) 12 month fixed term plan

Xora Application Establishment Charge	GST excl	GST incl
All Xora Applications	$36.36	$40.00
Xora Application Monthly Charges	GST excl	GST incl
Xora TimeTrack Lite	$24.54	$27.00
Xora TimeTrack Business Plus	$28.63	$31.50
Xora TimeTrack Gold	$32.72	$36.00

(b) Month-to-month casual plan

Xora Application Establishment Charge	GST excl	GST incl
All Xora Applications	$36.36	$40.00
Xora Application Monthly Charges	GST excl	GST incl
Xora TimeTrack Lite	$27.27	$30.00
Xora TimeTrack Business Plus	$31.82	$35.00
Xora TimeTrack Gold	$36.36	$40.00

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