You must not, and you must ensure each user of a service does not, use the MMES Access Point Name (APN) as a modem, as a WiFi hotspot, for voice over internet protocol services, for peer to peer file sharing, for video streaming or in any other way that we reasonably consider may have an impact on our networks or other customers except in the course of the use of the SCMDM Services in accordance with Our Customer Terms.
Each handset has a password protection function. For security, it is your responsibility to make sure that this function is always activated on your handset connected to an MMSP, regardless of who is using it.
Use of Microsoft SCMDM software
You acknowledge that we do not warrant or guarantee that all corporate applications, or applications or services otherwise offered by us, will be compatible with your Microsoft SCMDM software or can be used with your SCMDM Services.
Without limiting anything else in these Our Customer Terms, MMS will not be available on handsets switched onto your Microsoft SCMDM software VPN.
Software server licences
We do not grant you any server licence in relation to Microsoft Exchange software.
We do not grant you any server licence in relation to Microsoft SCMDM software.
In relation to, and for the purposes of, each service you connect to a MMSP:
you are responsible for acquiring or having someone acquire, host and manage on your behalf a valid server licence for your use of Microsoft Exchange software and Microsoft SCMDM software; and
you must, prior to the connection of the first service under the MMSP, enter into or have someone enter into on your behalf a server licence agreement with each of the supplier of Microsoft SCMDM software and Microsoft Exchange software.
Without limiting your obligations under Our Customer Terms, you must continue to comply with your server licence agreements in relation to any Microsoft Exchange software and Microsoft SCMDM software which you use in connection with a MMSP.
We make no warranty or guarantee, and have no responsibility, in relation to your ability to obtain and maintain any server licence required for use of Microsoft Exchange software or Microsoft SCMDM software for the purposes of the MMES.
In relation to, and for the purposes of, each service you connect to a MMSP:
you are responsible for acquiring, or having someone acquire on your behalf, client access licences in relation to your use of Microsoft Exchange software for the purposes of the MMES; and
you must, prior to the connection of the first service under the MMSP, enter into or have someone enter into on your behalf a separate end user licence agreement with a supplier of Microsoft Exchange software.
For each service that you connect to a MMSP, we grant you a client access licence for Microsoft SCMDM software for the duration for which that service is connected to the MMSP and complies with the requirements of these Our Customer Terms.
The licence set out in clause 18.20 does not include any further licence, express or implied, to Microsoft intellectual property or other proprietary rights for features or functionality that may be implemented in the Microsoft Exchange software, Microsoft SCMDM software or other Microsoft products related to your use of the MMES.
You must ensure that users of services connected to MMSP are covered by, and continue to comply with, client access licences in relation to any software (including Microsoft Exchange software and Microsoft SCMDM software) which the services uses in connection with those services.
We make no warranty or guarantee, and have no responsibility, in relation to your ability to obtain any client access licence not granted to you under this clause18.
Voice Plan
You must, in addition to the MMSP, have an Eligible Mobile Voice Plan connected to each intended service.
For the purposes of the MMES, an Eligible Mobile Voice Plan is any post paid voice plan available to our business customers that have a valid Australian Business Number.
We will automatically connect a service to the Microsoft Mobile Voice Plan (described below) if you fail to elect an Eligible Mobile Voice Plan for that service.
There are additional licence terms which apply to your use of the MMES. These terms are described in more detail under “Additional Terms” below.
Microsoft MobileSoftware Installation Assistance
You are responsible for installing and configuring any software (including Microsoft Exchange software and Microsoft SCMDM software) on your server which you require for your use of MMES. If you require assistance in these matters, you may request that we assist you. If you make such a request, we will discuss your requirements with you and provide you with a quotation before providing any such assistance.
Support
We will operate a helpdesk for all services connected to a MMSP. This helpdesk can be contacted by your nominated IT administrator by email or telephone. The helpdesk will provide reasonable email and telephone support in relation to your MMES. The helpdesk will operate between the hours of 8 am to 6 pm local time, Monday to Friday on days which are not national public holidays. The helpdesk will be required to obtain information from your nominated IT administrator. The helpdesk may not be able to assist if your nominated IT administrator is unavailable.
Support services will not be provided in relation to faults or problems with your Microsoft SCMDM software or Microsoft Exchange software which are not related to your SCMDM Services.