O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of
Where sufficient suitable customer cabling is available between the main distribution frame and the point where you have requested that we supply the Basic Telephone Service
Download 219.27 Kb.
|
- Navigate this page:
- (b)for a home service, completion of this work will be inclusive of our appropriate connection charge.
- 3.21We do not have to supply any of the following when we connect your new Basic Telephone Service
- 4Telstra Velocity
- (a)a network termination device; and
- 4.5You have to ensure that
- 4.6The network termination device and power supply unit (and the power cable between them) belong to us.
3.18Where sufficient suitable customer cabling is available between the main distribution frame and the point where you have requested that we supply the Basic Telephone Service:(a)for a business service, we will charge you the fee-for-service charges, as set out in the Fee-for-Service (Other work we do for you) section of Our Customer Terms - for home and family customers click here; business and government customers click here, for any work undertaken beyond the main distribution frame; and(b)for a home service, completion of this work will be inclusive of our appropriate connection charge.3.19We may charge you our fee-for-service charges, as set out in the Fee-for-Service (Other work we do for you) section of Our Customer Terms - for home and family customers click here; business and government customers click here, for installing alternative cabling where you occupy premises for which the network boundary point is a main distribution frame and your new Basic Telephone Service will be:(a)a business service and there is no suitable spare capacity in the cabling system at the premises to extend cabling from the main distribution frame to the location you request; or(b)a business or home service and you do not want your Basic Telephone Service to be connected through the main distribution frame.3.20Where we provide cabling for a home service from the main distribution frame to the first socket in your premises in order to connect or re-connect a previous service, the new telephone line connection charge will apply.What is not included 3.21We do not have to supply any of the following when we connect your new Basic Telephone Service:(a)cable from a fixed termination point to a moveable structure (such as a mobile home, a caravan, a vessel or a lift);(b)cabling across, through or under a body of water or tidal land to an isolated mooring structure, a buoy, a bollard or a vessel;(c)clearing, digging and reinstatement of land required to install or repair the lead-in cable along the chosen or existing route on your property; or(d)any additional cabling or equipment required to reduce, eliminate or avoid a site hazard (such as a high-voltage substation, a hazardous area or explosive atmosphere).Reconnecting your Basic Telephone Service 3.22Where your Basic Telephone Service is disconnected other than due to our error, you must pay us the appropriate connection charge to reconnect it.3.23You must pay a reconnection charge where you ask us to reconnect any Basic Telephone Service (including Basic Telephone Services that are on a Single Bill) that we have suspended because you did not pay what you owe us in full by its due date (and where you are not in genuine dispute with Telstra over that owed amount). The amount of the reconnection charge is set out in the table below. The amount of the charge may also vary depending on whether you have a 10-digit or 13-digit Telstra account number.
Relocating your Basic Telephone Service 3.24If you ask us to relocate the network boundary point for your Basic Telephone Service to another location at your premises, we will charge you our fee-for-service charges, as set out in the Fee-for-Service (Other work we do for you) section of Our Customer Terms - for home and family customers click here; business and government customers click here, or we may arrange for a contractor to charge you directly to do this work.3.25If you ask us to relocate your Basic Telephone Service to other premises, we treat this as a disconnection and reconnection. We charge you a connection charge and other connection-related charges as appropriate to your premises.4Telstra Velocity4.1Without limiting any other terms, if your Basic Telephone Service is provided over Telstra Velocity, this clause 4 also applies.Equipment 4.2We provide you with the technology needed to connect to our network. This includes installing the following at your premises:(a)a network termination device; and(b)a power supply unit.4.3We are not responsible for the operation of any equipment or applications connected to your services that you or someone other than us supplies.4.4Telstra Velocity and equipment that we install does not support extensions to buildings which are outside the premises in which we installed the equipment.4.5You have to ensure that:(a)we can access the equipment we install at your premises at any time we reasonably ask to; and(b)the equipment we install is not covered in any way that prevents air circulating around the equipment.Ownership of equipment 4.6The network termination device and power supply unit (and the power cable between them) belong to us.Directory: download -> document download -> Dynatest 3031 lwd light Weight Deflectometer download -> Forth coming competitive exams download -> English Olympiad Tasks: 10 th form Аудіювання, 10 клас. Текст download -> Brush High School Morning Announcements Friday, September 05, 2014 all school download -> Year 9 The Arts — Music download -> Years 7 and 8 standard elaborations — Australian Curriculum: Music draft document -> Telstra’s Regional and Rural Presence Plan document -> Telstra’s Regional and Rural Presence Plan document -> Telstra Online Standards pc browsers document -> Southern California Bight 2003 Regional Monitoring Program: IV. Demersal Fishes and Megabenthic Invertebrates Download 219.27 Kb. Share with your friends:
|