Objectives: Introduction Over View of System Analysis and Design



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10.9 Performance Evaluation
Evaluating a system includes the hardware and software as a unit. Hardware selection requires an analysis of several performance categories.
1. System availability. When will the system be available
2. Compatibility. How compatible is the system with existing programs
3. Cost. What is the lease or purchase price of the system What about maintenance and operation costs
4. Performance. What are the capacity and throughput of the system
5.
Uptime. What is the ‘uptime’ record of the system What maintenance schedule is required
6. Support. How competent and available is the vendor’s staff to support the system
7. Usability. How easy is it to program, modify, and operate the system For the software evaluation, the following factors are considered
1. The programming language and its suitability to the applications.
2. Ease of installation and training.
3. Extent of enhancements to be made prior to installation. In addition to hardware/software evaluation, the quality of the vendor’s services should be examined. Vendor support service include the following
1. Backup. Emergency computer backup available from vendor.


2. Conversion. Programming and installation service provided during conversion.
3. Maintenance. Adequacy and cost of hardware maintenance.
4. System development. Availability of competent analysts and programmers for system development.
10.10 Summary A major element in building systems is selecting compatible Hardware & software. The kind of hardware & peripherals required is to be determined. The suitable software has to be selected. Comparisons are often made among different computer systems on the basis of actual performance data. Using benchmark data, generated by using synthetic programs, is more effective than simply comparing technical specifications. Software is classified as system software for controlling computer operations and application software for solving user oriented problems. There are several thing to do before selection :
• Define system capabilities that makes sense for the business
• Specify the magnitude of the the problem
• Access the competence of in-house staff
• Consider the hardware and software as a package
• Develop the time farm for selection
• Provide user indoctrination the selection process consists of several steps
• Prepare the requirement analysis
• Specify system specifications
• Prepare a request for proposal
• Rank vendor proposal
• Decide best proposals or vendor The criteria for software selection are
• Reliability gives consist result
• Functionality functions to standard


• Capacity satisfy volume requirement
• flexibility adapts to changing needs
• Usability is user friendly
• Security
• Performance
• Serviceability
Ownership
• Minimal cost vendor proposals are evaluated and finalised ad hoc by scoring the characteristics of each system. There are three method of acquisition : Rental , lease , and purchase.

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