P oecd best Practice Principles for Regulatory Policy The Governance of Regulators
– 7. PERFORMANCE EVALUATION THE GOVERNANCE OF REGULATORS © OECD 2014 Applying the principles – Performance evaluation
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اصول حکمرانی تنظیمی
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Developing indicators
110
– 7.
PERFORMANCE EVALUATION
THE GOVERNANCE OF REGULATORS © OECD 2014
Applying the principles –
Performance evaluation
Identifying
the scope
• What is the mandate of the
regulator within legislation
• What goals or objectives have been set for the regulator in
strategic and business plans
• Which activities of the
regulator will be assessed
• What are new or recent changes in the regulatory framework
that should be assessed
• When and which body should conduct an external
evaluation of the regulator
Developing
indicators
• Does the regulatory agency collect the following performance information a) industry and market performance (e.g. number of network faults b) operational/service delivery (e.g. number of inspections c) organisational/corporate governance performance (e.g. number of staff trainings); d) quality of regulatory process (e.g. compliance with regulation and industry standards e) compliance with legal obligations (e.g. number of successful appeals f) economic performance (e.g. level of competition g) financial performance (e.g. director indirect cost.
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