Guidelines for Delivering as One in ict at the Country Level


Service Costs and Chargeback



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ICT-Guidance-on-Delivering-as-ONE-at-Country-Level-March-2014-final-1 (1)
Service Costs and Chargeback
Standard Services
Standard service costs are calculated independently, and costs apportioned following a reasonable metric. An example of how standard services are calculated and compared to commercial alternatives in the Mozambique pilot is shown in Table 1.
Table 1: Standard Service Cost Per Month
Service UN as Provider Commercial Provider Agency Apportionment
UN Network
$1,500.00
$4,200.00 By number of staff Contingency Site
$3,075.00
$20,000.00 By number of essential staff Radio Room
$2,500.00 Not Available By number of staff Total
$7,075.00
$24,200.00 Actual cost charge-back per agency is dependent on the actual number of essential and other staff that each agency has. This is calculated once a year based on the number of essential and other staff reported by each agency. The final reported staff numbers are then factored into calculate the standard monthly charge-back for the year for each participating agency.

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