Maintain hospitality industry knowledge


© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge Fast food outlets



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TM Maintan hosp ind knowledge 310812
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© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge
Fast food outlets
Fast food outlets include international brands (such as McDonald‟s, KFC) operating through franchising arrangements, as well as smaller, owner-operated businesses. Much fast food is pre-prepared and kept on display ready for immediate sale other food is cooked to order with an emphasis on speed. Many restaurants and cafés offer their dine-in menu as takeaways and in this way are also, by default, fast food outlets even though their primary function is to service eat-in patrons.
Canteens
Canteens usually operate in a workplace setting such as a mine or building site, factory or some other work location, providing food and drinks to workers. Food can include snacks, full meals and a range of confectionery lines and ice creams. Drinks can be tea and coffee as well as a range of cold drinks including canned/bottled soft drink. Meals and drinks are usually reasonably priced and maybe subsidised by the employer organisation. Canteens maybe run by the host organisation, or be subcontracted to another service provider/catering company. Patrons select their food and beverages as they move through a race system, paying at a cash register at the end of the race some canteens provide all their food and drinks free- of-charge to workers as part of the employment deal/contract. Wet canteens serve limited alcohol (such as two cans of beer per person, per day, while dry canteens are alcohol-free.
Casinos
Casinos usually have a number of departments, similar to those of five star hotels, but the main difference is they have a large gaming department employing staff with specialist skills. These include croupiers, gaming machine attendants, pit supervisors, cashiers and a large security staff all casinos have a strong emphasis on security especially the use of CCTV. All these employees must be specially licensed in order to carryout their duties
– it is illegal for unlicensed staff to work in these areas.

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