Maintain hospitality industry knowledge
© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge Career opportunities within the hospitality industry
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| 26 © ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge Career opportunities within the hospitality industry To function successfully, all venues need employees to complete an array of tasks. These tasks can vary in description and responsibility levels. They can either involve administration/management roles or hands- on/operational tasks, or a combination of both. Many businesses use a blend of casual, part-time and permanent/full-time staff to meet their needs. Most hospitality employers are fully aware of the value of an experienced staff member to the business – they understand there is a need for employees who are dedicated, loyal and keen to pursue a career within the business. All businesses rely on employees to deliver the required standard and quality of service so they can survive in today‟s competitive business world. An employee who satisfies business aims along with customer needs and expectations is usually rewarded by means of promotion – either full-time status, to a more senior level or to a different/higher level job. Internal promotions (that is, promotion of existing staff) are common within the hospitality industry because management knows the staff member, and the staff member knows the venue/business. Therefore, it is important to think of the future when you take your next job. If you want to rise to a more senior level, make sure there is room for that growth if you are employed at an entry level. Career opportunities are available inmost licensed and non-licensed premises. Departments that could contain your future job include all those mentioned above – many people find themselves finally employed in an area/role far removed from the one they initially started in. Possible initial positions can include waiting, bar attending, kitchen hand, breakfast cook, larder cook, grill cook, receptionist, housekeeper, porter, laundry attendant and gaming room attendant. Promotional opportunities can exist to advance to headwaiter, bar manager, night cook, relief cook, second chef, functions manager, Food and Beverage manager, front office manager, gaming supervisor, executive housekeeper and/or night auditor. The top jobs may include rooms division manager, executive chef/head chef, club manager and general manager. Download 2.68 Mb. Share with your friends:
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