Element 1: Seek information on the hospitality industry
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© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge These displays can vary overtime, with many centres boasting
substantial and attractive, permanent displays (many of which are interactive to some degree. These static displays are supplemented from time-to-time by temporary displays featuring some particular local aspect
– be it historical,
geographical, geological, or festival or event-related. Some centres even have a theatre facility where tourists can view a (usually free-of- charge) video about the local area
– the people you send there will appreciate you for providing
them with this sort of advice, this genuine 'local knowledge.
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