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1. "First Inaugural Address, March 4, 1933," Gorton and Eugene Ehrlich, The Harper Book Quotations (New York Harper Row,
230.
2. Drugstore.com report filed February 28, 2000, page 28. "We incurred net losses of $123.9 million from the period from inception through January 2, 2000. We believe that we will continue to incur operating and net losses for at least the next four years (and possibly longer) and that the rate at which we will incur such losses will increase significantly from current levels. We intend to increase our operating expenses substantially as we Increase our sales and marketing activities, particularly advertising efforts.
3. "There's No Business Like No Business" Industry Standard, August
7,
4. "The Reluctant Webster" Forbes, October 18,
5. "The Reluctant Webster" Forbes, October 18,
6. "Struggling drugstore.com Cuts Staff Online Retailer Fires 60 Employees- Percent of Workforce" Seattle Post-Intelligencer, October 2 1,
2000.
7. Drug Topics, February 3, 1997, 90; "Fleet-Footed Pharmacy" Uplink Magazine, a publication of Hughes Communications, Fall 1996.
8. "Walgreen-Pharmacy Chain of the Year, 1990," Drug Topics, April 23,
1990, 12.
9. "Walgreen-Pharmacy Chain of the Year, 1990," Drug Topics, April 23,
1990, 12.
10. "Walgreens Special Report First in Pharmacy" Drug Store News, October. Data taken directly from annual reports and reports,
12. "Plain and Fancy Supermarket Boutiques Spur Kroger's Gains" May 25, 1981, 37; "Theresa Lot of Life Left in the Kroger Recap" Business Week, December 5,1988,164; "How Borrowing Bought Kroger More Than Time" Business Week, February 26, 1990, 71.
13. "Gillette Knows Shaving-and How to Turn Out Hot New Products" Fortune, October 14, 1996.
14. "Gillette Gillette Sensor A Case History" corporate paper, January 17, Gillette How a $4 Razor Ends Up Costing $300 Million" Business Week, January 29,
15. "Gillette At Gillette, Disposable Is a Dirty Word" Business Week, May
29, 1989, 58.
16. Research Interview E, page 13.

Notes
279 17. Research Interview E, page 13.
18. Research Interview page
5.
19. Research Interview E, page 13.
20. Prominent physicists of the time had already developed similar theories, bolstered by remarkably good experimental evidence, that were mathematically consistent and equivalent to Einstein's exposition of relativity theory. All they lacked was the clear statement of a fundamental principle to start the chain of thinking that resulted in a clear picture of relativity theory and its consequences. In Understanding Relativity, by Stanley Boston Birkhauser, the author points out, "There was not complete satisfaction with the theory that Lorentz and produced in 1904, although that theory was formally identical to the theory that Einstein introduced a year later" (page 324). (Emphasis added)
2 1. "Who Mattered and Why" Time, December 3 1,
22. Richard Preston, American Steel (New York Avon,
75.
23. Research Interview E, pages 2-3.
24. "Nucor Corporation Corporate Profile" Wall Street Corporate Reporter,
9-1 5,
1996, 19.
25. Clayton M. Christensen, The Innovator's Dilemma (Boston Harvard Business School Press,
88.
26. "Daniel
Bricklin," CIO, December 15, 1999, 140.
27. "As Easy as Lotus 1-2-3," Computerworld, August 30, 1999, 71.
28. "Everyday Necessities, the Building Blocks" October 26,
1998, 9; "IBM and Lotus Get Closer" July 28, 1997,
73-80.
29. "Bigger Isn't Better The Evolution of Portables" October 26, Thomas J. Watson Jr. and Peter Father, Son Co (New York Bantam. Robert J. Serling, Legend and Legacy (New York St. Martin's Press,
126.
32. Centennial Review, Internal Westinghouse Document, 1986.
33. "The Rise of Personal Digital Assistants" Systems, September 1992,
70-72; "Users Mourn Newton" Computerworld, March 9,
34. Kara Swisher, New York Random House,
64.
35. Research Interview D, page 1 1.
36. Research Interview E, page
5.

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