Project report on

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• Project 1

Important Do's and Don’ts for BSNL Broadband customers

Do's
No phone/Fax should be connected before splitter. Change your password regularly Pl. remembers / writes down your password after every change of password. Check your usages detail regularly. You can see usages of current month and last 12 months in system. Please note that the Surfing, Listening Live Music, Chatting, Online Gaming, Internet Telephony, Email, Antivirus and any other software updates through Internet etc. are part of download/upload. Please keep automatic updates disabled on your computer software (e.g. Windows update, Antivirus update, different Driver update) to avoid unanticipated high usage. Please clean your computer virus regularly. Please logoff from broadband connection and switch off modem when not in use.
Don’ts
Please do not disclose your broadband User ID and Password to anybody.
BSNL has an IP based network called National Internet Backbone NIB, Phase 1 under which Prepaid and Post Paid PSTN and ISDN Dialup Access services, Integrated Telephone and Internet Access Services and MPLS VPN services are implemented. Under National Internet Backbone NIB Phase 2, BSNL has planned to make new investment instate of the art IP infrastructure across the country to provide existing services and a range of new value added services with both duration and volume based billing, prepaid and postpaid billing. Services to be offered in the NIB, Phase 2 are dialup Internet Access, Broadband Internet Access, Leased Access, Messaging, Web/Message Hosting, Web Co-location. The turnkey implementation of National Internet Backbone- Phase 2” involved the following projects -
• Project 1 : MPLS based IP Infrastructure
• Project 2.1 : Narrowband Access (Dialup Remote Access)
• Project 2.2 : Broadband Access (DSL Access)

• Project 3 : Messaging, Storage, Provisioning, Billing, Security, Order Management, Enterprise Management, AAA, Help Desk and Inventory Management etc.
BSNL has also envisages setting up an OSS infrastructure which is centralized but has decentralized roles privileges based access to Customer Service Representatives (CSRs) and Account Managers matching with the BSNL‟s distributed organizational structure.

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