Recruitment and Retention of Health Care Providers in Remote Rural areas



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6. Urban comparison area


The Urban area for comparison will be the city of Aberdeen. Aberdeenshire is one of the 32 unitary council areas in Scotland. Aberdeenshire council area does not include the City of Aberdeen, now a separate council area, from which its name derives.

Grampian was a local government region of Scotland from 1975 to 1996. It is now divided into the unitary council areas of: Moray, Aberdeenshire and the City of Aberdeen. Grampian continues to have a joint police service, fire service, and electoral, valuation, and Health boards.



Aberdeen City is the 3rd largest and one of the most densely populated cities in Scotland, with a population density of 1,151 persons/sq km. Population density within Aberdeenshire sits at 36 persons/sq km with approximately 63% of the population living in the main towns. This reflects the rural nature of the region.



6.1 Demography

The estimated population for Grampian 2009 was 544,980, an increase of 1% from 539,630 in 2008. The population of Grampian accounts for 10.4% of the total population of Scotland. The population currently has a relatively high proportion of under 20s and fewer over-65s compared with the Scottish average, reflecting employment-driven in-migration in recent decades.





Area

2008

2009

% Change


Scotland


5,168,500

5,194,000

0.49%

Grampian


539,630

544,980

0.99%

Aberdeen City


210,400

213,810

1.62%

Population Projections 2008 to 2033

By 2033 the population of Grampian is projected to be 605,307, an increase of 12.71% compared to 2008. The population of Scotland is projected to increase by 7.27% between 2008 and 2033.





Area

2008

2033

% Change


Scotland


5,168,500

5,544,410

7.27%

Grampian


539,630

605,307

12.17%

Aberdeen City


210,400

219,630

4.39%

6.2 Health care services

NHS services for the Grampian region are provided by NHS Grampian, and are overseen by one single NHS Board. NHS Grampian covers an area of over 3,000 square miles of city, town, village and rural communities.

The Board is supported from headquarters at Summerfield House in Aberdeen. Senior managers for the functions which cover the whole of Grampian are based here, including financial overview, corporate planning, and central responsibility for protection and promotion of public health.

NHS Grampian consists of acute services, corporate services and three Community Health Partnerships (CHP) and works closely with the local authorities.  NHS Grampian is also very closely linked with both the University of Aberdeen and The Robert Gordon University, especially in the fields of research, workforce planning and training. Care is provided throughout Grampian in 9 main hospitals, a 17 community hospitals, 84 GP Practices and various other specialist care units.



6.2.1 Hospitals:

  • Aberdeen Royal Infirmary is NHS Grampian's largest hospital, situated at Foresterhill, Aberdeen. Royal Aberdeen Children's Hospital and Aberdeen Maternity Hospital are also housed at the Foresterhill site.

  • Woodend Hospital caters for many patients, including the elderly. 

  • Royal Cornhill Hospital provides inpatient and community support for mental health services.

  • A large number of outpatients are seen at the Woolmanhill Hospital in the city centre. 

  • Roxburghe House is a new purpose-built unit providing palliative care for terminally ill patients.

  • Dr Gray's Hospital is the district general hospital based in Elgin, Moray.

  • Children with special needs are cared for at the Raeden Centre jointly with Aberdeen City Council.

  • The Oaks is a another purpose-built unit which provides specialist care and support for people with cancer and other progressive illnesses in Moray.

6.2.2 Community Hospitals:

Community hospitals are hospitals where most patients are admitted, and cared for, by their own GPs. They normally deal with :



  • Acute medical care where patients cannot be cared for at home, but where the expertise and / or the specialist diagnostic facilities of a major specialist hospital are not required.

  • Post acute care including rehabilitation.

  • Casualty services.

  • Palliative care.

They may also have :

  • Diagnostic facilities (such as x-ray, ultrasound, sigmoidoscopy, cardiac assessment, telemedicine).

  • Therapeutic facilities (such as physiotherapy, occupational therapy, minor surgery, day hospital).

  • Facilities for joint teams (such as community nursing teams and social work / care management teams).

  • Specialist out patient clinics.

  • Intermediate care clinics.

Hospitals often share expertise and equipment and offer services to patients not normally in their area.

6.2.3 Community Health Partnerships:

CHPs are co-terminous with council areas and represent a district or area within the region. A CHP manages a wide range of community based health services and, in partnership with local councils, provides a focus for the integration between primary care, specialist services and with social care to ensure that local population health improvement is placed at the heart of service planning and delivery.   The CHP is responsible for many services already delivered jointly by health and social work staff including: older people, learning disability, mental health and drug and alcohol services. The CHP also works closely with local GPs, pharmacists, dentists, opticians and specialist staff from local hospitals.



6.3 NHS Grampian Staffing

NHS Grampian Current Staffing (wte)







Total

10885.20







Administrative Services

1726.20

Nursing/Midwifery

4967.50

Allied Health Profession

874.80

Other Therapeutic

291.20

Healthcare Sciences

438.40

Personal and Social Care

77.90

Medical and Dental

627.60

Senior Managers

127.20

Medical and Dental Support

203.60

Support Services

1550.80

Note: the above Medical and Dental figure excludes training grades and GP sessional

The following Table is a breakdown of Medical and Dental Staff. (headcount)





Total

1330

Associate Specialist

48

Career Start GP

11

Clinical Director

3

Asst Clinical Director

1

Consultant

447

Dental Officer

36

Dental Trainee

6

FTSTA

15

FY1

108

FY2

105

Limited Specialist

1

Medical Director

1

Para 94

9

Salaried 2C GP

40

Salaried GP

4

Salaried OoH GP

23

Senior Dental Officer

13

Salaried GDP

11

SHO

5

Specialty Doctor

51

SPR

63

Staff Grade

4

STR

275

STRCT

50







In addition to the above there are approximately 123 GPs carrying out sessional work within Community Hospitals.




7 Education and Training

7.1 Medical Education

Undergraduate medical training is the responsibility of Universities throughout Scotland. Workforce planning for intake numbers to University is the responsibility of the Scottish Government Health Department, informed by local NHS Board workforce planning. NHS Education for Scotland (NES) are responsible for the design, development, commissioning and Provision of post graduate medical training in Scotland. The delivery of postgraduate medical training requires a partnership approach between Deaneries, NES and local Health Boards. The quality of the training is overseen by the General Medical Council (GMC). There are four Deaneries in Scotland – the North Deanery is responsible for 5 Health Boards: Western Isles, Orkney, Shetland, Grampian and Highland. All North of Scotland Deanery Foundation Programmes (134 posts) offer as a minimum 4 months in a remote or rural placement, Aberdeen-based with a placement in one of the 6 Rural General Hospitals (RGHs). NHS Western Isles works with the North Deanery and is a Local Education provider – offering training placements across all specialities for doctors in Foundation years (FY) one and two and Specialist Trainees (ST). Modernising Medical Careers (MMC) and the new junior doctor appointments process, UK MMC Career Framework, effective from 01 August 2007, have resulted in delays in matching junior doctors to training positions and have left boards with unfilled posts. This appears to have had a disproportionately large effect on remote and rural and island Health Boards.


7.2 Nurse Education

Stirling University Campus is sited within NHS Western Isles Hospital. The University delivers pre and post registration nurse training. Members of staff from Stirling University have honorary contracts with NHS Western Isles and NHS Western Isles staff have honorary contracts with Stirling University. The funding for nursing and midwifery students comes from the Scottish Government's Health budget. The NHS commissions the number of nursing and midwifery students using mechanisms calculated to meet the healthcare sector's workforce requirements for the future. At present the non means tested bursary is £6578 p.a. On average the NHS Western Isles campus recruits 17-20 undergraduate nursing students p.a. Recruitment comes mainly from the local area, with applications received from: school leavers, Further Education and Higher Education graduates, mature students, those who have completed Access courses, from those who are revising their career aspirations and re-joining the workforce.



6.3 Other Education

Other types of health care education can be studied across Scotland and the United Kingdom; placements for students are available in many of the Allied Health Professions in NHS Western Isles. Most of the health care professionals are trained at a university level. Most university studies take minimum 4 years at Bachelor level.

8 Vulnerability and sustainability of services:

8.1 Medical

The Board faces significant recruitment challenges in Medical training grades and succession planning of some trained medical and surgical posts. A number of initiatives are being developed via key work streams of the Acute Strategic Planning group – particularly in relation to Paediatrics, Orthopaedics, and Obstetrics and Gynaecology. Work is ongoing in conjunction with the North of Scotland Planning group (NoSPG), the Remote and Rural Implementation group (RRIG) and the Remote and Rural Healthcare Alliance (RRHEAL) to look specifically at medium to long term workforce needs and solutions. and with other Health Boards via the development of Service Level Agreements and Obligate networks.

Specific examples where recruitment has proved challenging for NHS Western Isles include;


  • 2009. Failure to attract a single applicant to interview or a Consultant Surgeon vacancy.

  • 2010. Failure to attract a single candidate to interview for a Consultant Physician vacancy.

  • 2011. Three vacant posts for Junior Doctors in training. Despite repeated advertisements, only one of these posts is currently filled.

  • Variable quality and suitability of locum doctors; as the health care environment – covering multiple specialties in very small teams – is unfamiliar to many doctors whose experience has been previously in large teaching centers. This has meant that even though the doctors have the necessary skills and competencies on paper, they often find it challenging to adapt quickly to the local situation and require a significant amount of additional support and supervision, and have, on a number of occasions, decided to leave before the conclusion of their contracted period.

  • Vacancies for Island GPs requiring repeated adverts, and successful applicants leaving after a relatively short period.

  • Retention of some key staff has been problematic for non professional (family) reasons.

8.2 Pharmacy

There have been problems recruiting to registered/qualified Pharmacy posts from November 2000; some current vacancies having been vacant since March 2007, filled by successive locums. Difficulties include distance to mainland centres, cost of travel, and perceived isolation both socially and professionally; this coupled with the national shortage of specialised clinical pharmacists has placed us at a disadvantage when recruiting to these posts. Various approaches have been used to fill these posts including reviewing and re-grading of posts and development of the service to improve the skill mix within the department Locums have been used for long periods, but these are also becoming increasingly difficult to obtain. Community Pharmacy can and do offer more lucrative packages for newly and recently qualified staff than NHS are able to offer which causes additional difficulties in attracting staff to these posts. These packages are not always just financial but also provision of accommodation has also been used to attract staff. If newly qualified pharmacists want to work in Secondary care and are willing to move around the country etc to gain valuable clinical experience then locum opportunities are many and varied, the locum gets paid more with little or no responsibility to the employing organisation.



8.3 Other

NHS Western Isles experiences recruitment difficulties/challenges across a number of health care staff involved in both direct and indirect patient care, particularly in the more remote and rural areas. For example – recruitment of nursing staff in Lewis and the Western Isles hospital does not present a problem – but, in Uist and Barra recruitment to nursing and Health Care Assistant posts can be a challenge. Recruitment and retention of Domestic Assistants and other support staff is a challenge in the smaller remote hospitals and clinics.



Appendix: 1

JOB FAMILIES & SUB JOB FAMILIES (NHS Scotland)



(red employed by NHS Western Isles)

JOB FAMILIES

SUB JOB FAMILIES

Allied Health Professions

Dietetics

Occupational Therapy

Orthotists

Podiatry

Physiotherapy

Radiography

Speech & Language Therapy

AHP Training/Administration

Administrative Services

Finance

Human Resources

Office Services

Patient Services

Information Systems/Technology

Health Science Services

Clinical Sciences

Biomedical Sciences

Clinical Technology



Medical & Dental Support

Theatre Services

Dental Nursing

Dental Technology

Oral Health

Physicians Assistant



Nursing & Midwifery

Bank Nursing

General (Acute) Nursing

Care of the Elderly Nursing

Paediatric Nursing

Mental Health Nursing

Learning Disabilities Nursing



Midwifery

Community General Nursing

NHS24 Nursing



Nurse Training / Administration/ Management

Public Health Nursing

Treatment Room/Practice Nursing

Other Therapeutic

Optometry

Pharmacy

Play Specialists

Genetic counselling


Personal & Social Care

Health Promotion

Hospital Chaplaincy

Social Work



Support Services

Hotel Services

Sterile Services

General Services

Estates

Portering Services

Stores Services



1 Scottish Government 8-Fold Urban-Rural Classification Scheme

2 General Registrars Office Scotland

3 Wealth of Nation Report, 2003

4 2002 Scottish House Condition Survey, 2004

5 The Scottish Government, Edinburgh 2008. Delivering for Remote and Rural Healthcare. The final Report of the Remote and Rural Workstream.


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