Collaboration
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Collaborative approach engaging all relevant stakeholders of the Kosovo IT industry
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Balanced combination of top-down and bottom-up elements in strategy development
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Close interaction between actors
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Integrating internal and external know-how and ideas
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Open innovation approach
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Alignment and better coordination of measures and resources
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Possibility to address complex issues
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Ownership & motivation
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Advocacy & collaboration (PPP)
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Agility & Adaptability
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Ability to flexibly adapt the strategy to changing market and technology trends
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Implementation of selected support measures parallel to strategy development process
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Applying agile methods based on SCRUM to IT strategy development
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Establishment of dynamic capabilities
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Strategic patching
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Accelerated implementation and faster results (“time to market”)
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Increased agility and flexibility of the Kosovo IT industry
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Generating new sources of competitive advantages
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Building dynamic competitive advantages
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Rapid reaction capabilities
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Organizational learning ensuring continuous improvement of the Kosovo IT Strategy
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Systemic Competitiveness
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Defining well-coordinated measures by stakeholders on the different systemic levels (macro-, meso-, and micro-level)
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Multi-stakeholder working group
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Cluster approach
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Increased competitiveness of the IT industry on a sustainable basis
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Higher transparency
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Alignment and effective communication
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Market Orientation & Strategic Fit
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Designing an IT strategy which bridges the capabilities of the Kosovo IT industry (internal view) with the requirements and key success factors of the target markets (external view) in order to generate sustainable competitive advantages and to successfully position the industry in international markets (“strategic fit”)
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Reflecting the idea of strategy as a link between an organization or industry and its external environment
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Identifying specific demand structures and requirements in target markets
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Customer orientation (“user stories”)
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Creating sustainable competitive advantages
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Customer orientation (internal & external)
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Generating customer value (internal & external)
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Tangible benefits for IT companies
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Sustainability
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STIKK as strategy owner and system integrator
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Modular approach
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Realistic appraisal of existing capabilities & resources of the Kosovo IT industry
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Joint capacity building for collaborative strategy development
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Generating sustainable competitive advantages
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Long-term effectiveness
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Better resource allocation
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Goal Orientation
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Designed to achieve specific goals
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Goals as roadmap for the development and implementation of the Kosovo IT strategy
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Integrated goal system
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Management by Objectives (MbO)
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Goals create a common foundation and direction for collaboration
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Effective collaboration
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Focus on implementation and results
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Basis for efficient strategy implementation, monitoring and evaluation
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Resilience
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Scenario planning
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Risk management
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Contingency plan
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Multi-stakeholder budgeting
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Increased effectiveness
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Increased adaptability and flexibility
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Risk reduction
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Continuous Improvement
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Cyclical approach
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Lessons learnt and good practices
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Knowledge & information management
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Organizational learning
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Sustainable competitiveness
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“Integrated quality management system”
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Better resource allocation
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