South pacific business environment



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Exercise No. 1


Your group is playing the role of a management consulting company. Your team has been employed by an Australian Furniture Manufacturing Company that is interested in setting up a factory in one of the Pacific Island countries to manufacture furniture for the Australian market. The Company has employed your group to determine the best location. Your task tonight is to draw up an outline of the issues that should be considered in the feasibility study. Discuss these issues in your group and then structure them into a table for presentation to the class. These issues will be related to the cost of manufacturing, transport, the business environment, taxation and incentives, etc. Brainstorm these issues and then organise the issues in a list of issues to be investigated. Advise the investor on how you propose to go about this study. Your team will make a presentation to the whole class at a report back session. This exercise will take the form of a role-play. Other class members will play the role of the management of the furniture company and will ask your team of consultants questions about your proposals and advice to the company.

Exercise No.2
In the last few years some pacific Island countries such as PNG, Vanuatu and Fiji have adopted an open skies aviation policy allowing new airlines to enter the market. The low cost airlines Virgin Blue and Qantas’s low cost subsidiary, Jet Star have entered the market providing strong price completion with the established airlines such as Air Vanuatu, Air New Zealand and Air Pacific. Some national airlines have gone bankrupt such as Royal Tongan Airline and Air Nauru.

Air Pacific has been engaged with a price war with the new entrants but it has cost the airline considerable loss of revenue. Air Pacific has just announced that it has made a loss of $90 million over the last financial year.



  • Discuss some specific measures that you recommend Air Pacific should adopt in order to succeed in the highly competitive market environment.

  • What lessons are there from the Canadian low cost airline West Jet that may be relevant to Air Pacific?

  • Outline the main features of the low cost airline business model


Exercise No.3

Assume that you have been appointed the CEO of a medium sized Pacific business enterprise. The board of directors of this private company has asked you to develop and implement a balanced score card business performance assessment system for the company.



  • Outline the main features of the balanced scorecard performance assessment system

  • Design a balanced scorecard for the company

  • List the key performance indicators that you recommend that the company adopt.

  • Describe the benefits of the balanced scorecard approach.

Exercise No. 4
Assume that you are a management consultant for an international management consulting company. Your firm has been engaged by the government to prepare a report on a new copper mining project that a foreign international mining company is seeking government approval to undertake. You have been assigned responsibility for undertaking a cost-benefit analysis on this project. Details of the project are summarized below.

  • Outline the sequence of activities that you would undertake to prepare the cost-benefit analysis of this project

  • List some of the likely positive and negative externalities that are likely to be generated by this project.

Summary of the project

Assume that a copper deposit has been discovered on the island of Zanadu by an international company that now is seeking the approval of the Government to develop and operate the mine. The landowners have given their approval based on receiving royalties of 5% of annual revenue from the mine. The mining company plans to export all the copper produced and processed at the mine site.


Basic Information and Assumptions


  • The Copper mine has a life of 10 years.

  • The capital cost of establishing the mine is $300 million and the construction period is two years at $150 million per year.

  • Annual revenue from the mine is estimated to be about $500 million based on the current world market price of copper. A high estimate is $650 million per annum and a low estimate based on low copper price is $350 million per annum.

  • Annual total operating costs including salaries and wages are $250 million.

  • In the 5th year of operation the processing plant will require a major upgrade at an estimated cost of $50 million.

  • At the completion of the project the company will be required to restore the mine site and demolish the processing plant and other buildings as well as plant trees on the mine site. This restoration is expected to cost $ 30 million in 2009 dollars.

  • The mine is an open-cut mine and the ore is processed at the mine site then transported to Port for export.

  • The environment damage from the mine is estimated to be $680 million for the life of the mine. There are complex environmental impacts

  • The mine will have substantial social impacts and social costs are estimated to be $450 million for the life of the mine.

  • The mine will generate 500 new jobs at the mine-site.

  • The mining company will pay company tax, a mining royalty and all other taxes and government charges.

  • If the project goes ahead, the Government will need to upgrade the roads at a cost of $40 million and heavy mining truck use of the road will require extra road and bridge maintenance cost estimated to be about $25 million per year.

  • Land owners will receive a royalty of 5% of mine revenue.

  • A mine workers camp/village will be constructed close to the mine at a cost of $4 million.


Exercise No 5
Develop a policy for Public Enterprise Reform for a Pacific Island economy.

  • Formulate the objectives of the Policy and clearly summarize them.

  • Summarize the performance problems of public enterprises.

  • Identify and list the policy measures available to the National government.

  • Select a number of policy instruments.

  • Describe the policy implementation process.

  • Describe how the policy can be monitored and evaluated.


Exercise No 6
This exercise involves preparation of a risk matrix for a new tourism resort investment project.

The main features of the project are as follows: Pacific Beach Resort will be a world class integrated tourism resort on 20 hectares of land. Government has already constructed a high quality access road to the resort location and electricity and piped water have been provided by Government at a cost to the Government of $70 million. The resort will have a variety of recreational and resort facilities located within the white sandy beach setting, sited on the Island's East Coast.

The resort will include:




A 5-star resort hotel of 200 rooms located at the beach;




A marine for 200 yachts



An 18-hole championship golf course;



100 Residential and villa blocks of land for sale

The total project cost is $400 million. Private sector investors are investing $200 million and the National Provident Fund is investing $200 million in an equity investment is shares in the private company Pacific Beach Holdings. The project will promote environmentally sustainable development. It will also draw inspiration from traditional South Pacific architecture with traditional roof styles offering protection from sunshine and rain. There will also be large verandas, terraces and courtyards.

Sports facilities will include swimming pools, tennis courts, archery facilities, a multi-sports area accommodating volleyball, basketball and similar activities, and a well-equipped fitness centre. Marine sports activities will include scuba diving, snorkling, sailing and windsurfing.

Tasks


  • Identify all relevant risks and Construct a risk matrix

  • Assess each risk in terms of probability and consequences (impact) and prioritise from highest to lowest

  • Discuss some control practices for each risk for effectiveness and cost


Exercise No 7
Assume that you have been appointed to a national taskforce charged with responsibility for developing a new tourism policy that addresses issues of sustainable development and is guided by a long term vision.

The new policy must address issues of concern about some of the negative impacts of tourism on the Pacific Island citizens. These include:



  • Increase in vehicle and motor bike traffic congestion and road safety issues

  • Environmental impacts including: disposal of hotel garbage and impact of sewerage effluent on the lagoon.

  • Impact of new tourism accommodation projects on land use and reduction of fertile land for agriculture

  • Impact of tourism on public infrastructure demand particularly electricity and water consumption

  • Social and cultural impact of migrant low income hotel workers recruited from other Pacific Island countries

  • Number of tourists exceeding the carrying capacity of the local physical environment

Draw up a list of new policy measures that could be implemented in the new tourism policy to address these tourism development issues.
Exercise No 8

List some practical green business measures that could be implemented in 2010 to reduce that carbon impact of tourism in the Pacific. What new business opportunities are likely to become profitable due to a world-wide movement to sustainable development and carbon footprint reduction?


Exercise No9
The Government is currently reviewing its foreign investment policy.

What policy measures would you recommend? Explain why your recommended policy measures are likely to be the most effective measures for achieving the government policy objectives.


Exercise No 10
Assume that you have been appointed as the CEO of a medium sized private company that owns and operates three beachfront hotels. One is located at Muri Beach in Rarotonga and one in Port Vila, Vanuatu and another on the Coral Coast in Viti Levu, Fiji.

The chairman of the board has asked you to prepare a five year corporate plan. He has informed you that the company has assigned NZ$20 million to upgrade the facilities of the hotels. The company is currently making only 6% return on investment. The average annual room occupancy rate is as follows:



Vanuatu hotel 65%, Rarotonga 80%, Fiji 50%

  • Outline the processes and sequence of activities that you recommend should be undertaken to prepare the corporate plan.

  • Prepare a checklist of criteria that could be used to assess the quality of the corporate plan


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