Accil desk Manual



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The Association of Colorado Centers for Independent Living

ACCIL Desk Manual

A Handbook for Board Members, Staff, and Volunteers




12/1/2012



accil logo

Welcome to the Colorado Centers for Independent Living!

We are the network of certified CIL’s that are charged by the State of Colorado to make Independent Living services available to significantly disabled citizens throughout the state. Every CIL is uniquely shaped by its local community and the individuals it serves. As articulated in the Rehabilitation Act:

The purpose of Centers for Independent Living is to promote a philosophy of independent living, consumer control, peer support, self-help, self-determination, equal access, and individual and system advocacy, in order to maximize the leadership, empowerment, independence, and productivity of individuals with disabilities, and their integration and full inclusion into the mainstream of American society….

-Adapted from Title VII

With the honor of carrying out this commitment, comes responsibility. We have a responsibility to be good stewards of our financial resources, true to the IL philosophy while meeting federally-defined standards and indicators governing Centers for Independent Living.

This Handbook is designed to help CILs across Colorado understand what data to collect and how it is used. As a network, we endeavor to tell the story of our challenges and successes in a consistent and systematic manner that demonstrate accountability to people with disabilities, funders, legislators, donors, and our communities. For each CIL, this same information is a valuable tool enabling self-reflection and program evaluation.

To assist you in capturing, describing and reporting the important work your CIL does, refer to this Handbook for definitions of individual and community services, useful links and definitions, and the model that attempts to capture our service delivery and break it into understandable steps.

Sincerely,

ACCIL



Contents


2

Welcome to the Colorado Centers for Independent Living! 2

We are the network of certified CIL’s that are charged by the State of Colorado to make Independent Living services available to significantly disabled citizens throughout the state. Every CIL is uniquely shaped by its local community and the individuals it serves. As articulated in the Rehabilitation Act: 2

The purpose of Centers for Independent Living is to promote a philosophy of independent living, consumer control, peer support, self-help, self-determination, equal access, and individual and system advocacy, in order to maximize the leadership, empowerment, independence, and productivity of individuals with disabilities, and their integration and full inclusion into the mainstream of American society…. 2

-Adapted from Title VII 2

With the honor of carrying out this commitment, comes responsibility. We have a responsibility to be good stewards of our financial resources, true to the IL philosophy while meeting federally-defined standards and indicators governing Centers for Independent Living. 2

This Handbook is designed to help CILs across Colorado understand what data to collect and how it is used. As a network, we endeavor to tell the story of our challenges and successes in a consistent and systematic manner that demonstrate accountability to people with disabilities, funders, legislators, donors, and our communities. For each CIL, this same information is a valuable tool enabling self-reflection and program evaluation. 2

To assist you in capturing, describing and reporting the important work your CIL does, refer to this Handbook for definitions of individual and community services, useful links and definitions, and the model that attempts to capture our service delivery and break it into understandable steps. 2

Sincerely, 2

ACCIL 2


The Independent Living Philosophy: Defining Consumer Control 3

Background 3

Independent Living, a Brief History 3

Bringing control to the consumer 3

IL Service Delivery Process 4

6

How do individuals Contact a CIL? 7



Is It I&R or CSR? 7

Who is Eligible to Receive Services? 7

What is a Significant Disability? 7

What’s in a CSR? 8

What’s the Difference between a IL Plan or Waiver? 8

What kind of Goals Can be Developed? 8

What Services Can be Provided? 11

Community Services 14

Documentation 16

HIPAA and the CIL 18

Appendix 1 20

Appendix 2 22

Good to Know 22

Appendix 3 24

Abbreviations and Common Phrases 24

Appendix 4 28

Cil Suite 28

Goals 28


Recording a Service 28

Summary 28

Basic Process 28

Quick I&R’s 29

I&R 30

I&R to Consumer 32



Creating a Consumer 33

Goals 35


Goal Types 35

Goal Progress Notes 36

Goal Closure 37

Services and Contacts 37

Services 37

Service Closure & Cancellation 38

Service Types 38

Time Tracking 40

Contact Notes 40

Consumer Closure 40

Goals Completed or Withdrawn, or the Consumer has Moved or Passed Away 40

Consumer Disappears 42

Group Events 42

Community Activities 43

Appendix 5 44

Independence OnLine 44

Appendix 6 46

Title VII--Independent Living Services And Centers 46

For Independent Living 46





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