Catherine m. A. James
Download 8.83 Kb.
|
| CATHERINE M. A. JAMES
16 Edna Street New Bedford, MA 02745 508.971.9568 catejms@yahoo.com INSURANCE CLAIMS PROFESSIONAL: 20+ years experience in the claims industry with heavy emphasis in the environmental claims field. Thrives on delivering quality results in a fast-paced environment; excels in analyzing damages/causes, interpreting insurance policies to make coverage determinations, and negotiating settlements. Determined team-oriented employee who enjoys working in a team environment, capable of being flexible, ready to take on new challenges, and welcomes the assignment of heavy exposure claims with complex coverage and legal issues. Have handled general liability, automobile liability, and workers compensation claims in addition to environmental claims. KEY SKILLS Excellent interpersonal and communication skills Claims handling and investigations Locus investigations Insurance policy interpretation Coverage determinations Claims reports and file documentation Litigation claims management Claims settlements and negotiations Daily diary maintenance PROFESSIONAL EXPERIENCE CLAIMS REPRESENTATIVE: Investigated property and casualty claims for an independent adjusting firm from initial assignment to final resolution. Conducted locus investigations, analyzed policies to make coverage determinations, took recorded and signed statements, and provided detailed claims reports to client insurance carriers. CLAIMS CONSULTANT: Handled caseload of 200 to 300 various environmental claims presenting multi-million dollar exposure to carrier, and involving complex coverage and legal issues. Majority of claims in litigation requiring frequent contact with defense and coverage counsel. Frequent travel required to attend meetings, as well as travel throughout the U.S. to investigate claims and to provide deposition testimony and make court appearances on behalf of carrier. DIRECTOR, ENVIRONMENTAL CLAIMS DEPARTMENT: Managed staff of five to seven Environmental Claims Analysts responsible for the handling of various environmental claims. Department caseload of 500+ hazardous waste dump site claims located throughout the U. S. Settlement authority up to $1,000,000 per claim. CLAIMS SUPERVISOR: Handled caseload of several hundred various environmental claims located throughout the U.S. involving multi-million dollar exposure to carrier, and complex coverage and legal issues. Most claims in litigation requiring frequent contact with coverage and defense counsel. Frequent travel to investigate claims throughout the U. S., attend meetings, provide deposition testimony, and make court appearances on behalf of carrier. ASSISTANT CLAIMS MANAGER: Managed staff of two Claims Analysts responsible for handling hundreds of toxic tort and hazardous waste dump site claims from initial assignment to final resolution. Individual settlement authority up to $250,000 per claim. CLAIMS MANAGER, ENVIRONMENTAL CLAIMS FIELD OFFICE: Managed staff of five to six Claims Analysts, and four support staff members. Office responsible for the handling of various environmental claims numbering in the hundreds located in the western half of the U. S. . ENVIRONMENTAL CLAIMS ASSISTANT: Assisted the manager of Harbor Insurance Company’s Environmental Claims Department in the handling of hazardous waste dump site claims, asbestos exposure claims, and bodily injury claims resulting from exposure to various other chemicals. WORK HISTORY Claims Representative, CRC Claims Service, North Dartmouth, MA, 2007-2009. Claims Consultant, CNA Insurance Company, San Francisco, CA, 1997-1999. Director, Environmental Claims Department, CNA Insurance Company, Chicago, IL, 1994-1997. Claims Analyst, CNA Insurance Company, Chicago, IL, 1993-1994. Senior Claims Supervisor, Zurich Insurance Company, Schaumburg, IL, 1991-1993. Assistant Claims Manager, American Universal Insurance Company, Providence, RI, 1989-1991. Claims Manager, Transamerica Insurance Company, Los Angeles, CA, 1987-1989. Environmental Claims Assistant, Harbor Insurance Company, Los Angeles, CA, 1984-1987. EDUCATION Bachelor of Arts, History, January 2007, University of Massachusetts Dartmouth, Dartmouth, MA. Associate in Management (AIM), American Institute for Chartered Property Casualty Underwriters, March 1996. Download 8.83 Kb. Share with your friends:
|