Chapter 10: Mobile Devices



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Chapter 10: Mobile Devices

After completion of this chapter, students should be able to:



  • Understand and Compare Android, iOS and Windows Phone 8.1 operating systems

  • Identify and explain components of mobile hardware

  • Describe the features of mobile operating systems

  • Compare and explain security methods for mobile devices

  • Establish basic network connectivity and configure Email on mobile devices

  • Describe mobile device synchronization

  • Compare Linux and OS X

  • Understand tools and features of OS X and Linux Operating Systems

  • Navigate the OS X and Linux interfaces and the Linux Command Line

  • Apply the six steps of the troubleshooting process for mobile, Linux and OS X Operating Systems


10.1 Mobile Operating Systems


  1. Explain the difference between “open source” and closed source” IOS software, giving an example of each:



  1. What are “apps”


  1. What are two good sources for safely downloading Android apps?


  1. Explain what is meant by push and pull?



  1. Which company does not allow “pulling,” directly to your mobile device and why?



  1. What is “side loading”?



  1. What icons are on the Android system bar? (sketch and label)


  1. What are Android widgets?



10.1.2.3 Lab - Working with Android


  1. What are three main differences between iOS and Android interfaces?




  1. What functions can be performed with the home button on an iOS mobile device?



  1. How would you access the notification area?


  1. How do you move the location of an apple IOS app?


  1. What is an alert badge?


10.1.3.3 Lab - Working with iOS


  1. Rather than displaying icons on Windows phones, how are apps referenced on the Start screen?



  1. What are the three navigational buttons on Windows phones and what purpose do they serve?


  1. How can you access the Windows Phone digital assistant, Cortana?


  1. List the three steps to create a folder using the Windows phone interface:


  1. What internal device determines screen orientation?


  1. What is the difference between landscape or portrait? (sketch it)



  1. What setting can be changed to conserve battery power and why?


  1. How do non-GPS devices determine their location?

10.1.5.3 Lab - Mobile Device Features - Android and iOS

10.1.5.4 Lab - Mobile Device Information



  1. What is Wi-Fi calling?



  1. Where is Wi-Fi calling useful?



  1. Name and describe 4 types of Mobile Payments:



  1. What is the virtual assistant for Android?



  1. For IOS?



  1. For Windows Phone 8.1?



10.2 Methods for Securing Mobile Devices

  1. What are two purposes of the passcode lock feature on mobile devices?




  1. List 7 common types of passcode Locks:





















  1. Which mobile device security feature requires the user to slide a finger over the screen in a specific sequence to unlock the device?



  1. What other unlock options are available through Android 5.0?


10.2.1.2 Lab – Passcode Locks

  1. How can you prevent someone from trying to guess a passcode?



  1. If enabled, what occurs after the passcode is not entered correctly after 10 attempts?


  1. Why is it important to periodically back up data on mobile devices?


  1. What is Remote backup on mobile devices?


  1. What 3 common items are automatically backed up on both Android and iOS devices?













  1. What 4 functions can be performed from the Android Device Manager?















  1. A mobile device locator app uses location data from what 3 sources?


  1. Which two conditions must be met for mobile device security measures such as remote lock and remote wipe to function?


  1. What is meant by rooting or jailbreaking and why would you want to do it?



  1. What is meant by “bricking” your device? (you may need to look this up)



  1. Which operating systems updates are easier Apple or Android and how?


10.3 Network Connectivity and Email

  1. What four precautions should you use when communicating over Wi-Fi?


10.3.1.2 Lab - Mobile Wi-Fi - Android and iOS

  1. Describe the “evolution” of industry standards for cellular networks, from their origin to modern standards.


  1. What mobile standards are the most common today?


  1. What is Airplane mode and why would it be useful?


  1. What are some uses of Bluetooth on mobile devices?


  1. What are the two levels of Bluetooth networking standard?


  1. Explain the concept of Bluetooth pairing.


  1. List some default Bluetooth pairing numbers(search online):



  1. What are Email servers responsible for?


  1. List 5 protocols commonly used in email:















10.3.3.2 Activity - Matching Email Protocols Instructor Check _______________

  1. What is the user prompted for upon configuring an Android mobile device for the first time?



  1. What is required to set up an iOS device?


  1. What do Internet Email services usually provide to users?


  1. When can Data Synchronization be helpful?


  1. List a few types of data that can be synchronized:


10.4 Linux and OS X Operating Systems

  1. What is meant by a “non-proprietary” operating system, as in with Unix?


  1. What is different about the Linux GUI, which causes there to be and extremely large number of Linux distributions?


  1. On OS X, what is Mission Control and how can it be accessed?


  1. In what way can the user communicate with the operating systems in both Linux and OS X?



  1. What program is known as the “interpreter” between the user and the operating system?



  1. What file systems are used in Linux?



  1. What file systems are used in OS X?


10.4.1.4 Lab – Install Linux in a Virtual Machine and Explore the GUI

(You may need to use the 32bit version, even on a 64bit system)

  1. What is the primary goal of Data Backup and Recovery?



  1. Give an example of 1 data backup/recovery tool for Linux and give an example for OS X.


  1. List some common maintenance task that can be performed using disk utility software:



  1. What is “mounting” a partition?



  1. What is multiboot?



  1. What is a popular boot manager?



  1. What determines the maximum number of operating systems allowed for multiboot?


Watch 10.4.1.7 Video – Multiboot in Windows 7

  1. Why should maintenance tasks be scheduled and performed regularly?


  1. What is the “Cron” service in Linux?


  1. List some measures that can be taken to prevent malicious software from infecting a computer system:



  1. Where is firmware normally found?


  1. What are some of the security credentials associated with a user?


  1. In a Unix-based Command Line Interface, what does the “cd” command do?



  1. What about the “man” command in Linux?


  1. How can additional information be shown about a file using the “ls” command?


  1. What command is used to exit the editor?


10.4.3.3 Lab – Working with the Linux Command Line

10.5 Basic Troubleshooting Process for Mobile, Linux and OS X Operating Systems

  1. In order, name the six steps of the troubleshooting process:
















  1. A user accidentally drops a mobile device into a pool. What corrective action should be taken?


  1. After being left in a car for many hours on a hot day, an iPhone cannot be turned on. What should the user do to fix this problem?



  1. After an upgrade to a mobile device, some applications are no longer working, but some work fine. The user can make calls and send and receive email. Which two kinds of problems could be related to these issues?


  1. How can you reset an iOS device?



  1. Which scenario or situation would prevent a user from upgrading the OS on an Android device?



10.5.2.2 Lab – Troubleshooting Mobile Devices



Chapter 10: Mobile Devices Page of

IT Essentials 6.0





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