Chapter 4 Personality and Emotions
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Chapter 4 Personality and EmotionsMULTIPLE CHOICE Personality 1. Personality is: always stable. a part of a person. an aggregate whole. comprised of traits that cannot be measured. (c; Easy; p. 93) 2. An individual’s personality is determined by: a. heredity. b. environment. c. situational factors. d. all of the above (d; Easy; p. 94) 3. Which of the following is a personality determinant? a. heredity b. environment c. both a and b d. neither a nor b (c; Easy; pp. 94-95) 4. Which of the following personality shaping forces is not environmental? a. parents’ height b. experience c. Protestant ethic d. culture (a; Moderate; p. 95) 5. Factors that are considered environmental influences on our personality include all the following except: a. birth order. b. heredity. c. culture. d. family norms. (b; Moderate; p. 95) 6. If personality characteristics were completely dictated by ______, they would be fixed at birth and no amount of experience could alter them. job satisfaction heredity environment situation (b; Moderate; p. 95) 7. “Bob is easy-going at home, but at work he becomes very tense and anxious.” This statement attributes Bob’s personality more to which of the following? a. heredity b. environment c. situation d. locus of control (c; Moderate; p. 95) 8. All of the following are listed as part of the “Sixteen Primary Traits” except: a. communicative. b. practical. c. trusting. d. submissive. (a; Challenging; Exh. 4-2; p. 97) 9. According to the Myers-Briggs Type Indicator, ____ are conceptualizers. INTJs ESTJs ENTPs MBTIs (c; Moderate; p. 96) 10. The Myers-Briggs Type Indicator examines all of the following except: a. extroverted/introverted. b. sensing/intuitive. c. perceiving/judging. d. intelligent/challenged. (d; Easy; p. 96) 11. Choose the word that best describes an ESTJ. a. quiet
b. domineering c. reserved d. organizer (d; Challenging; p. 96) 12. A personality attribute that has potential for predicting behavior in organizations is: a. Machiavellianism. b. type A personality. c. locus of control. d. all of the above (d; Easy; p. 97) 13. Which of the following is not included in the Big Five model? agreeableness conscientiousness gregariousness emotional stability (c; Easy; p. 97) 14. Which dimension of the Big Five model refers to an individual’s propensity to defer to others? extraversion agreeableness emotional stability openness to experience (b; Moderate; p. 97) 15. Which dimension of the Big Five model is a measure of reliability? extraversion agreeableness emotional stability openness to experience (c; Moderate; p. 97) 16. People who consistently believe they control their own destinies have a: a. high extroversion. b. high internal locus of control. c. Type A personality. d. high propensity for risk-taking. (b; Easy; p. 97) 17. Individuals who rate high in externality (external locus of control): a. are less satisfied with their jobs. b. have lower absenteeism rates. c. are less alienated from the work setting. d. are more involved on their jobs. (a; Challenging; p. 97) 18. All of the following are characteristic traits of people with a high external locus of control with the exception of which of the following? a. They are less satisfied with their jobs. b. They have higher absenteeism rates. c. They are less alienated from the work setting. d. They are less involved on their jobs. (c; Moderate; p. 98) 19. People with an internal locus of control tend to: a. quit their jobs more often than those with an external locus of control. b. quit their jobs less often than those with an external locus of control. c. perform better on their jobs. d. start their own businesses. (c; Moderate; p. 98) 20. A person who believes that ends can justify means can be said to have the characteristic of: a. authoritarianism. b. Machiavellianism. c. external locus of control. d. risk-taking. (b; Easy; p. 99) 21. An individual high in Machiavellianism is best described as:
maintaining emotional distance, being highly authoritative, believing in swift discipline. being impulsive, emotionally involved, and having strong ethical beliefs. being pragmatic, maintaining emotional distance, and believing ends can justify means. tending to make a poor manager. (c; Moderate; p. 99) 22. High Machs: manipulate more. are persuaded less. win more. all of the above (d; Moderate; p. 99) 23. _____ is the degree to which people like or dislike themselves. Self-esteem Authoritarianism Locus of control Machiavellianism (a; Moderate; p. 100) 24. People high in the trait self-esteem: a. are less likely to take unpopular stands than low SEs. b. tend to be more satisfied with their jobs than low SEs. c. tend to be less satisfied with their jobs than low SEs. d. tend to be more concerned with pleasing others than low SEs. (b; Challenging; p. 100) 25. High SEs: a. believe they possess more of the ability they need in order to succeed in work. b. will take more risks in job selection. c. are less susceptible to external influences than low SEs. d. all of the above (d; Challenging; p. 100) 26. How would you describe an individual who is capable of presenting striking contradictions between who they are in public and who they are privately? a. low self-esteem b. high self-esteem c. low self-monitoring d. high self-monitoring (d; Moderate; p. 100) 27. Low self-monitors: a. have a low behavioral consistency between who they are and what they do. b. can disguise themselves well. c. tend to pay less attention to the behavior of others than high self-monitors. d. tend to be more mobile in their careers. (c; Challenging; p. 100) 28. Which of the following has the highest risk-taking propensity? a. an accountant performing auditing activities b. a stock trader in a brokerage firm c. a computer technologist d. a marketing representative (b; Moderate; pp. 100-101) 29. An individual who is aggressively involved in a chronic incessant struggle to achieve more and more in less and less time is a(n): a. Type A. b. Type B. c. Type AB. d. extrovert. (a; Easy; p. 101) 30. Which of the following is true of the Type A personality? a. The Type A is more successful than the Type B. b. Type A’s can play for fun and relaxation, rather than to exhibit superiority. c. Type A’s are obsessed with numbers and measure their success in terms of how much of everything they acquire. d. Type A’s feel no need to discuss their achievements. (c; Moderate; p. 101) 31. All of the following are characteristics of Type A personality except which of the following? a. They operate under moderate to high levels of stress. b. They are faster workers. c. They feel impatient with the rate at which most events take place. d. They feel no need to display or discuss either their achievement or accomplishments unless such exposure is demanded by the situation. (d; Moderate; p. 101) 32. A Type A personality would be most likely to: a. be easy going. b. enjoy leisure and quiet time. c. eat his meals quickly. d. concentrate on only one task at a time. (c; Easy; p. 101) 33. Which of the following is not a characteristic of the Type B personality? never suffers from a sense of time urgency with its accompanying impatience plays for fun and relaxation strives to think or do two or more things at once can relax without guilt (c; Moderate; p. 101 ) 34. Which of the following is a true statement? a. We would expect to find more Type A’s in a capitalistic country. b. It is estimated that about 25% of the North American population is Type A. c. There are common personality types for a given country. d. We should expect that most North Americans would have an external locus of control. (a; Challenging; pp. 101-102) 35. ____ demonstrate their competitiveness by working long hours and not infrequently, making poor decisions because they make them too fast. High SEs Type As Type Bs Self-monitors (b; Easy; pp. 101-102) 36. What percentage of North Americans are Type A personality? a. 10%
b. 30% c. 50%
d. 75% (c; Challenging; p. 102) 37. Holland’s theory of personality-job fit argues that job satisfaction is highest and turnover lowest where: a. personality and occupation are in agreement. b. an individual is highly motivated. c. salary is high. d. employees have an education. (a; Easy; p. 103) 38. People in ____believe that life is essentially preordained. America Canada Middle Eastern countries Brazil (c; Moderate; p. 102) 39. Which one of the following statements is true about the six personality types developed in Holland’s personality-job fit theory? a. People basically have similar personalities. b. Diagonally opposite types are most alike. c. Satisfaction is high when one’s personality type is congruent with his or her work environment. d. Organizations can teach a person to have the proper personality type. (c; Moderate; pp. 103-104) 40. The “realistic” personality from Holland’s typology of personality and congruent occupations would be well suited for which of the following jobs? a. painter b. accountant c. mechanic d. lawyer (c; Challenging; Exh. 4-3; p. 104) 41. The “enterprising” personality from Holland’s typology of personality and congruent occupations would exhibit which of the following personality characteristics? a. imaginative, disorderly, idealistic b. shy, genuine, persistent c. sociable, friendly, cooperative d. self-confident, ambitious, energetic (d; Moderate; Exh. 4-3; p. 104)
Maslow Holland Hofstede Herzberg (b; Easy; p. 103) 43. Since the rise of scientific management, organizations have been specifically designed with the objective of trying to control emotions. This is known as: a. the affective component of emotions. b. the myth of rationality. c. cognitive dissonance. d. emotional negation. (b; Moderate; p. 105) 44. _____ is (are) less intense feelings which lack a contextual stimulus. a. Internal stimuli b. Affect c. Emotions d. Moods (d; Moderate; p. 106) 45. ______ theory suggested people in job environments congruent with their personality types should be more satisfied and are less likely to voluntarily resign than should people in incongruent jobs. Holland’s person-job fit Nunnally’s Big Five Hofstede’s The GLOBE team’s (a; Easy; p. 1-4) 46. _____ is (are) reactions to an object, not a trait. They are object-specific. a. Internal stimuli b. Affect c. Emotions d. Moods
(c; Moderate; p. 106) 47. Which of the following is not true concerning emotions? Some emotions can reduce employee performance. Employees bring an emotional component with them to work every day. The role of emotions does not have to be studied in organizational behavior. In the past, emotions were rarely viewed as being constructive. (c; Moderate; pp. 105-106) 48. If an employee expresses organizationally desired emotions during interpersonal transactions, _____ is being expended. a. emotional labor b. negative synergy c. dissonance d. emotional intelligence (a; Easy; p. 106) 49. _____ is a generic term that covers a broad range of feelings that people experience. Affect Emotions Moods Emotional labor (a; Easy; p. 106) 50. Which of the following is not true with respect to the role that emotions play in the workplace? a. Ability to effectively manage emotions may be critical to success in leadership positions. b. Emotions can hinder performance. c. Emotions can enhance performance. d. Emotional labor recognizes that feelings should be stifled because they are not part of a job’s required behavior. (d; Challenging; p. 106) 51. Emotions that are organizationally required and considered appropriate in a given job are termed: a. felt emotions. b. displayed emotions. c. conditional emotions. d. exposed emotions. (b; Moderate; p. 106) 52. _____ are an individual’s actual emotions. a. Felt emotions c. Conditional emotions d. Exposed emotions (a; Moderate; p. 106) 53. _____ are intense feelings that are directed at someone or something. a. Felt emotions b. Displayed emotions c. Conditional emotions d. Exposed emotions (b; Moderate; p. 106) 54. _____ is when an employee expresses organizationally desired emotions during interpersonal transactions. a. Felt emotions b. Displayed emotions c. Conditional emotions d. Exposed emotions (d; Moderate; pp. 106-107) 55. Which of the following is not one of the six universal emotions? a. anger
b. fear c. hate
d. sadness (c; Moderate; p. 107) 56. People who have a lack of emotion suffer from: self-awareness. alexithymia. felt emotions. displayed emotions. (b; Moderate; p. 109) 57. Which of the following statements is not true about the difference between men and women when it comes to emotional reactions and ability to read others? a. Women show greater emotional expression. b. Men express emotions more intensely. c. Men express anger more frequently. d. Women are better at reading nonverbal cues. (b; Moderate; pp. 109-110) 58. Which of the following is not true concerning cultural influences impacting emotions? Cultural factors influence what is or isn’t considered as emotionally appropriate. What’s acceptable in one culture may seem unusual or even dysfunctional in another. All cultures agree on the interpretation they give to emotions. There tends to be high agreement on what emotions mean within cultures. (c; Moderate; pp.110-111) 59. Which of the following is not a dimension of emotional intelligence? a. self-awareness b. self-management c. self-motivation d. self-evaluation (d; Moderate; p. 111) 60. _____ refers to an assortment of noncognitive skills, capabilities, and competencies that influence a person’s ability to succeed in coping with environmental demands and pressures. a. Emotional intelligence b. IQ c. Learned intelligence d. Aptitude (a; Easy; p. 111) 61. Leaving early, sabotage, gossiping, and verbal abuse are examples of: a. involuntary actions that violate norms. b. employee deviance. c. emotional labor. d. emotional quotient factors. (b; Moderate; p. 113) Download 108 Kb. Share with your friends:
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