Amber Jah
Contact no: 1 224-616-4503
Amber_jah@hotmail.com
Schaumburg, IL
Career Objective
To be an expert in driving company’s IT/ Business strategy based on leading products.
Professional Summary
I have 9 years of experience in leading IT Strategy, Business Development, Business Analysis, vendor management and Account Management based on industry leading products from Oracle, VMWare, Flexera, Microsoft, EMC, IBM etc. I specialize in analyzing the customer's requirement and providing solution strategy complementing their existing environment.
I have managed Multi-million dollar customer deals and handled channel partners for direct/ indirect business. I have also been providing technical account management for clients for escalations/ upgrade / change management requests/ professional services request.
My technology specialization spreads across various products including Oracle Database, Middleware, Data Center Migration and Enterprise License Optimization products, High availability & disaster recovery environment, Infrastructure management etc. He has also worked in multiple aspects of programming as well including Web development (HTML, CSS, Java Script), Middleware (Java, xml), Data level (Oracle Database, PL/SQL, SQL Server) and Infrastructure management (SAM).
Specialization:
-
Solution architecting for complex environment using multiple technologies.
-
Handling Multi-Million Dollar deals like a startup enthusiast
-
Aligning IT with Business goals
-
CxO-Level conversations and relationship Management
-
Roadmap delivery and ROI Analysis
-
Service Strategy and Service Design
-
Product Portfolio Management
Achievements:
1. Most Valuable Player Award Q1 2009 - Oracle Corporation
2. Technical Excellence in Oracle Enterprise 2.0 2010 – Oracle Corporation
Highest Qualification
B. Tech - Computer science & Engineering - 75.14% - UP Technical University.
Professional Training
Sandlers Sales Consulting training at Oracle Corporation
Technical Portfolio
Programming: C, C++, HTML, CSS, Java Script, Core Java, JavaBeans, xml, .Net
Operating System: Windows XP , Windows NT, Windows 2000, Windows98, DOS, Linux
Database and Options: Oracle Database 10g/11i, Oracle Management packs, Oracle GoldenGate, Oracle Partitioning, SQL Server 2000, MS Access, Oracle RAC
Oracle Products: Weblogic Server 11g, Oracle Imaging and Process Management 10g/11g, Oracle BI Publisher, Oracle BI Suite, Webcenter Suite 11g, Oracle Cloud Computing Architecture, BPEL Process Manager, Oracle Business Activity Monitoring
Oracle SOA Suite 11g
IBM Products (P8): FileNet Suite, Documentum, Captiva Formware
Microsoft: Microsoft SharePoint Server 2000
ERP Products: E-Business Suite Financials, Siebel CRM Call Center Module, Siebel Sales, Siebel Self Service and eBilling,
Virtualization: Microsoft Hyper-V, Microsoft App-V, VMWare vSphere, VMWare vCenter, VDI application Packaging, Flexera Data Center Migration
Employment History
IGC Management Services
Date: October 2012 - June 2013
Manager - Infrastructure and Licensing
Role:
-
Startup effort to help providing Data center application Migration strategy to companies based on Flexera software as a reseller.
-
Evaluating products, effort estimation and costing for licenses and services of legacy applications moving to new infrastructure
-
Building relationships with CIO's and Executives to provide consulting for Software asset management for Enterprise applications.
-
Demo and presentation to customers based on Flexera products
-
Provide consulting to TOP companies for license optimization for software, hardware and other infrastructure.
-
Helping in extending business for IGC in India and North America and extending its software LOB.
Ness Technologies (London/ India)
Date - Jan 16 2012 – October 2012
Presales Manager/Solution Architect (100% Travel)
Role:
-
Face to Face interaction with CIO’s and departmental heads for providing business benefits of application virtualization and license optimization.
-
Define the customer strategy to meet the business requirements e.g. system availability/resilience, performance, manageability, capacity planning, costing, security and identity management.
-
Lead architectural discussions with clients around proposed solutions for Flexera as well as third party products.
-
Providing Data Center migration solution based on Servers, network, storage, security and re-usability of these components.
-
Vendor Management for data center infrastructure.
-
Provide design oversight, technical governance, and leadership to the VDI implementation Team.
-
Tracking of software licenses for customer/ datacenter and build analysis on it
-
Account Management for Flexera Software
-
Advisory consultant for CIO's for infrastructure management related business productivity and application virtualization.
-
Managing Channel business for Territory partners across EMEA.
-
Responsible for Technical win of sales opportunities for prospective customers.
-
Handling Field Presales for Application virtualization, Virtual desktop assessment and Enterprise License optimization based of Flexera products.
-
Providing Ness Technologies right direction in terms of Product Management and Support
-
Onsite customer activities including POC’s, Demo, Presentations, Technical meetings
-
Application packaging for App-V, Hyper-V, Win2007 and XenApp platforms
-
Application readiness for win7
Oracle Corporation
Date – Jan 2008 – Nov 2011
Enterprise 2.0 Pillar Lead/ Regional Pre-Sales Consultant
Role:
-
Working as Regional Pre-Sales Consultant providing technical solution to all prospects customers
-
Technical Win for deals combining Oracle Database and Middleware.
-
Extensive interaction with C level executives for business development and IT strategy
-
White boarding and preparing personalized portals for customers based on Oracle Database, RAC, GoldenGate, Partition, Weblogic Server, WebCener Suite (Portal/ ECM and Imaging), BI Publisher, BI Suite , Oracle BPM, SOA Suite etc.
-
Leading demonstration and presentations to customers focusing on Oracle Products
-
Designing Disaster recovery/ High availability architecture for complex environments
-
Design AS-IS to TO-BE Env and presenting GAP analysis based on cost, technology and services
-
Monitoring accounts handled by Oracle partners
-
Recommend and design solutions for customers and providing 3 / 5 year business continuity plan for IT platform.
-
Building rapport with customers and acting as a trustable technical point of contact
-
Managing the Technology pillar team of 3 Senior Consultants.
-
Delivering customer facing Technical and functional Public iSeminars for showcasing different solutions from Oracle with large audiences.
-
Delivering customer facing workshops providing deep-dive into Oracle solutions
-
Preparing selling strategy for Oracle suite of products and driving campaigns
-
End to End installation and configuration of product components.
-
Providing functional as well as domain-based trainings to the sales and technical staff on periodic basis about products, various competitors and its market trends.
-
Reviewing/ writing RFP’s and RFI’s before its submission to the customer (RFP Lead).
Datamatics Technologies Limited
Date - September 18, 2006 – February 2008
Business Analyst/ Presales Consultant
Customer:
• Bank of America, Mumbai/ India (New Account Opening, Underwriting Process, Claims Processing)
• Bank of India, Mumbai (Loan Processing)
• Armed Force Medical College, Pune/ India (Content Management)
Role:
-
Performing and documenting Requirement gathering
-
Involved in detailing project mission, data process flow diagrams, and timelines
-
Define AS IS - TO BE process and create GAP analysis
-
Single Point of Contact for customer for change management and escalations
-
Monitor progress along with Project Manager and cross check the scope and timeline of the project
-
Initiated partnership with Microsoft and started Sales process for Microsoft Products.
-
Partner Management from Sales perspective (Microsoft, IBM, Xerox, EMC)
-
Liaison between Content, Development, Testing, Business readiness, Marketing and various teams
-
Strong experience in various phases of Software Development Life Cycle including creating Functional & Technical Specification Development, Requirement traceability matrix, High Level architectural Design, Low level Architecture Design
-
Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders and SME’s.
-
Provided situational leadership to motivate individuals.
-
Working with Sales team to identify new business in with existing customers
-
Multiple meetings with prospective customers on Portal, Content management, Imaging solutions, Creating High available and disaster recovery environments from Oracle, IBM, Microsoft and EMC.
-
Preparing presentation and demo's from the scratch and presenting it to prospective customers
-
Use powerpoint as Requirement gathering tool for Sales process
-
Discussion with international and domestic clients for requirements gathering.
-
Preparation of collaterals like capability papers, case studies etc. for international summits, domain specific clients etc
-
Installation and configuration of products for Pilot Implementation
-
Discussion with Project Managers in weekly team meeting for the progress in their respective projects
-
Responding to RFP, RFI
-
Preparing Competitive analysis documents based on technology and pricing.
HCL Technologies Limited
Date - November 25, 2004 – September 15, 2006
Software Engineer / Business Analyst
Customer:
Role:
-
Define and control scope, negotiate change requests to the system, facilitate meetings / workshops and be adept at managing senior stakeholders.
-
Reviewed business process, URS, and functional requirements for banking Customer
-
Involved in detailing project mission, data process flow diagrams, and timelines.
-
Involved in Presales Activities like RFP, RFI, pilot implementation for Content management with IBM FileNet suite and Oracle Database.
-
Create progress report and share it with Management team.
Share with your friends: |