Original: English
COUNTRY PROFILES OF E-GOVERNANCE
by
The Commonwealth Network of Information
Technology for Development Foundation
(COMNET-IT)
United Nations Educational,
Original: English (CI-2002/WS/1)
Country Profiles OF E-GOVERNANCE:
by
The Commonwealth Network of Information
Technology for Development Foundation
(COMNET-IT)
United Nations Educational,
Scientific and Cultural Organization
The views expressed are those of the author and not necessarily those of UNESCO.
The designations employed and the presentation of material throughout this publication do not imply the expression of any opinion what so ever on the part of UNESCO concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries.
Recommended catalogue entry:
Joint UNESCO and COMNET-IT Study of E-Governance: Development of Country Profiles / prepared by the COMNET-IT Foundation.- Paris: UNESCO, 2002. - ii, 97 p. ; 30 cm. -
(CI-2002/WS/1)
I - Title
II - UNESCO
TABLE OF CONTENTS
Introduction …………………………………………………………….1
Background 1
Method 1
Some Observations on the findings 2
1. Botswana 5
Introduction 5
E-Governance 5
2. Canada 8
Background 8
3. Estonia 12
Introduction 12
Rapid development of information infrastructure 12
More attention to support activities 13
Efficiency and service orientation 13
Appendix – Summary of the e-Governance situation in Estonia 15
4. Hungary 17
Background 17
5. India 20
Background 20
Issues 22
E-Governance - A discussion note on the issues involved. 24
6. Jamaica 26
Background 26
Public Access to Government Services 27
7. Malaysia 30
Background 30
Infrastructure 30
Enterprise 31
Human Capacity 31
Content and Applications 31
Strategic Compact 32
Electronic Government 37
8. Malta 39
Introduction 39
E-Governance 39
9. Mauritius 44
Introduction 44
E-Governance 44
Appendix: Some of major e-Governance projects (Mauritius) 47
10. Mexico 52
Background 52
E-Government/Governance 52
E-Mexico Project 55
11. Morocco 57
Background 57
Ensure access to telecom, postal and IT services for Moroccan businesses in order to improve their competitiveness. The Secretariat considers it critically important that optimal conditions of timing, quality and price be met in satisfying business demand for such services. The range of available services must also be wide enough to meet the expressed demand. 57
Achievements 58
Development programme 60
Postal services 65
Information technology 67
12. New Zealand 70
Background 70
Programme delivery 72
13. Republic of Korea 76
Korea's Action Plan for Electronic Government 76
Implementation of electronic government 79
14. South Africa 84
Background 84
Creating the Enabling Policy Environment 86
15. United Republic of Tanzania 88
Background 88
E-Government 88
Annex: Questionnaire for the Survey 91
Introduction
Background
The term Governance may be described as the process by which society steers itself. In this process, the interactions among the State, Private Enterprise and Civil Society are being increasingly conditioned and modified through the influence of information and communication technologies (ICTs), constituting the phenomenon of e-Governance. Examples of these shifts in dynamics are exemplified by:
-
the use of the Internet by Civil Society, NGOs and professional associations to mobilize opinion and influence decision-making processes that affect them
-
the increasing electronic delivery of Government and commercial services and information
-
the electronic publication of draft legislation and statements of direction for public feedback
-
on the infrastructure side, the increased adoption of e-enabled community centres, the liberalization of telecommunication markets and trends towards web-enabled mobile telephony and digital television are facilitating this evolution.
E-Governance is thus a wider concept than e-Government which is the use of ICTs in the dissemination and services of government. Following the COMNET IT/UNESCO Global Survey on On-line Governance published in 2000 (UNESCO document CII-2000/WS/09, see http://www.comnet.mt/unesco/), the Commonwealth Network of Information Technology for Development (COMNET-IT), in association with and with the financial support of UNESCO, has developed national profiles detailing current status and developments in this area. Whilst impacts of e-Governance in the commercial, NGO and professional areas are covered in these studies, the main focus centres around specific Government initiatives, such as:
-
the development of cyberlaws
-
the liberalization of telecommunications
-
plans for e-Government
-
plans for the development of an Info-Society
-
the deployment of community e-centres
-
instances of public feedback to statements of direction, draft legislation and so on
-
web-sites of Government agencies, particularly if these offer value beyond a public relations image.
In this study, we use the terms "e-Governance" and "e-Government" instead of "on-line governance" and "on-line government" because we are effectively convened with all ICTs, not only application of remote access through telecommunications.
Share with your friends: |